Del Webb Reviews in Myrtle Beach, SC

The communication during the building process was excellent. Once we moved in any issues were quickly resolved; however, the quality of some of the work was not that good. The driveway has several areas of spilled paint, the caulking inside is sloppy in many areas and some of the locks were not installed properly.

It has been a very interesting experience in a great way. They were always informative about the process of your home. The project managers try to keep up with your needs when possible. Overall on a scale of one to ten I give it a 9.

I've lived in many homes, townhomes and apartments in my life - I've never seen anything built as well as Pulte for this Del Webb community. The amenities here, and HOA included items are amazing too. My construction manager was and still is responsive and friendly. Unfortunately, I know I bought during a high bubble in real estate values and supply chain costs, but that will work itself out over time.

Sales consultant and building manager were highly responsive to my questions and got back to me in reasonable time. My home is beautiful and I look forward to building many happy memories.

From our first meeting with Conor, our Del Webb Grande Dunes Sales Consultant, through our mortgage process with Misti and then working with Robert, our Construction Manager, we've had a great experience with Del Webb. Any needed warranty items have been addressed timely and to our complete satisfaction. We have and will continue to recommend Del Webb to others.

Dominic is excellent to deal with. He sent me pics showing the progress of the home, and he is very responsive to getting a few items fixed. I appreciate his help to make the process easier for me, because moving from out of state is a difficult process. He always gets back to me the same day, and I think he does a great job communicating. My experience has been excellent thanks to him. I would rate his performance as 5 stars (on a 1-5 scale with 5 being the best). my main issues are cosmetic or deal with landscaping…. The common area behind a few of our homes, should have been finished, but there are weeds growing instead. If this was seeded with grass and mowed like the rest it would be perfect. Also, the landscaping around the house : the bushes planted and the straw are not pretty. I would have preferred to pay extra for mulch like they use at the amenity center. that looks great! I would also have preferred not having the home painted in all flat paint and would have gladly paid to upgrade to other sheens for easy cleaning, like eggshell for the walls and semi gloss for trim. additionally, there are a lot of paint spots on the floor that are not always easy to remove. that was a negative, but again not a major problem just looked sloppy and avoidable. I think they should select a better title for the bathrooms, rather than the distressed which sometimes looks like water damage has occurred. I love the shower and the bench. The water pressure is great. the laundry room is very nice. I really like the kitchen cabinets and the easy close drawers! 5 stars there. the name brands are a plus, but the lack of a finish carpenter shows in the molding issues. and the windows not being square particularly the window over the sink had people the shutter salesmen laughing at how badly it was done, so that's a minus. In general, I'm happy with the home and looking forward to living in the Del Webb community. It's hard to tell now about the value and trustworthiness since that is takes time to tell. Plus, I don’t have a lot of experience to compare like some others do. many of the defects are purely cosmetic, and that would make the experience excellent if that holds true. ... More

The initial workmanship needs a little more TLC. Our team encompassing Todd, Nate, Mike (Sales, Super and overall Const Mgr, respectfully) have been outstanding and a pleasure to work with in fixing what needed to be fixed after our closing.here in North Myrtle Beach. They do stand by their warranty work. I’m sure all will be perfect when completed, which will be shortly.

The house is built fairly well. However, the attention given to the finishing details is poor. Our punch list is very long and after 2 months our house is still littered with blue tape showing the defects yet to be corrected. Upgrades, although costly are about medium grade .

The overall process went well. Any problems during the building process were usually taken care of in a timely manner. The Customer Care Team has been responsive to our requests for the little things that crop up during the first few weeks of ownership.

Excellent sales lady!!! Excellent contractor!!! Excellent loan closing process!! I love my new home and the 55 plus neighborhood!! Overall experience and satisfaction is simply Outstanding!!!

They provided mortgage company,home insurance company all from same company.

We are delighted with our new Dell Web home so far.

Low Quality and low quality company management.

Del Webb was easy to work with and responded quickly to any questions we had.

Builder and subs don’t follow plans and build what they want with low quality.

Lisa was an excellent sales agent. From the time I first walked the models until I actually went to contract she answered all of my questions. If I called, texted or walked into the sales office she would make time for me. The project manager James kept me updated on the progress of my home being built with either a text or sending me photos. He followed through on everyone of my issues.

It seems after Pulte gets your money that they dont have any concerns about addressing your issues that arise after the sale. Emails went unanswered and nobody seems to care about the items that need addressed after the money changes hands.

Our experience was not as pleasant as we wished. Our first construction manger was not very responsive to our concerns. How ever Nate was our construction manger at the end was great and helped us out. Our sales person was very short to us about our concerns and and basically dropped us at end. Pulte Del Webb needs to have more quality checks for what people are speny

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

It has been a long process with some bumps in the road. I must say there has been a recent turnaround with very good communications and actions. We are nearing the end of the list of open issues. Good recovery.

The overall experience was great, Ryan and Mike communicated regularly on the progress. Any issues were logged and addressed quickly.

The entire process of building the home from initial purchase to final move-in was easy. The quality of the home and materials is poor and the skilled workers were not all that good (sheet rocking, molding and painting were terrible). The team was good but they also have to deal with poor craftsmanship. Tim was responsive and efficient in addressing our issues. For future home buyers, the quality is not worth the cost. Also, don't rely on the models shown as designs and options change over time

Don't care about quality. Bad craftsmanship it's a shame

The quality of the workmanship, especially the finish-work subcontractors, is below even track home quality. Lack off attention to detail and even basic trade skills is evident by all of the major trades. Not only did Pulte insist on our closing before the house was completed: it has not fulfilled its reassurances and promises to take care of outstanding issues. We are seven weeks past closing and none of the key issues have been addressed. We lack a working shower door. The stairs which has both structural, cosmetic and finish issues was made worse by the unskilled laborers sent to “fix” things. Pulte is selling a wonderful home and delivering a weak imitation. It has clearly hired the lowest bidders and not the lowest responsible trades. It’s project managers are likely overworked, stretched thin and obviously lack clout. ... More

Home buying experience was simple and easy. A few key items have not yet been corrected.