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Del Webb Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Del Webb.

Read all 275 verified reviews from homeowners that built a new home with Del Webb in the Myrtle Beach area. Myrtle Beach homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Myrtle Beach Area

275 Reviews in Myrtle Beach Area

Ratings by Category

Overall 4.1

Quality 3.7

Trustworthiness 4.1

Value 3.7

Responsiveness 3.7

Del Webb in Myrtle Beach Area

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Customer Reviews

Solid House, horrid fit and finish

  • Edward H.
  • Verified HomeBuyer
  • May 26, 2020
  • Myrtle Beach, SC

The house design and fundamental build is excellent and the location can't be beat, but the fit and finish of the trim and paint was unacceptable. Be prepared to redo a lot of finish work if you expected a quality job.

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 4

Mixed Results

  • Frank D.
  • Verified HomeBuyer
  • July 06, 2024
  • Myrtle Beach, SC

I love the home. The buying experience was as good as I believe it can be. Construction Manager was very responsive DURING CONSTRUCTION but after did not return numerous phone calls and texts. Landscaping around my house was very poorly installed. It took weeks to get even a small thing addressed and the large item still has not been.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Not customer centered

  • Elise K.
  • Verified HomeBuyer
  • August 30, 2022
  • Myrtle Beach, SC

We love our home but found the local construction team not to be customer centered and did not supervise the work by the different tradesmen. We experienced a lot of quality issues. Thank goodness the Warranty team is experienced, responsive and willing to make things right that should have been corrected during construction. right.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Hard to get things fixed

  • Thomas F.
  • Verified HomeBuyer
  • June 02, 2021
  • Myrtle Beach, SC

It is sometimes difficult to get things fixed. Flooring has been a problem of over 6 weeks and it is still not fixed. First person that came by needed to order some material. 2 weeks later another crew came by with material and then said they sent the wrong crew to fix the problem. Left the material in house and left. Haven't heard from anyone since even though I let the Del Webb person know it still wasn't fixed.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Disappointed

  • Jorge G.
  • Verified HomeBuyer
  • June 11, 2020
  • Myrtle Beach, SC

I’m disappointed with Pulte. Quality control is a major issue. The house was delivered extremely dusty and I suffered some health issues as a result of it. The paint job was terrible. The painters did not cover the floor so I had to painstakingly remove droplets of paint throughout the house. We requested brushed nickel items throughout the house but the garage ended up being chrome. The quartz counter in the kitchen is not perfectly leveled. The quality of the cabinets left a little to be desired. That said, personnel are very friendly. There is follow up on the items we are not happy ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Mixed Review

  • Mary B.
  • Verified HomeBuyer
  • March 25, 2020
  • Myrtle Beach, SC

Generally pleased with workmanship but we had issues just before closing and have not been able to resolve other quality issues we discovered subsequent to closing. Responsiveness after closing abysmal.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Poor Completion work and responsiveness on getting items fixed

  • Robert S.
  • Verified HomeBuyer
  • June 30, 2023
  • North Myrtle Beach, SC

Sales staff is great and the construction process until the end was great However near the end things get sloppy and do not get taken care of as promised

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Our 2nd del webb home!

  • Joseph P.
  • Verified HomeBuyer
  • June 30, 2023
  • North Myrtle Beach, SC

Overall it was a avg experience There were things that we would of liked to do but they were not a option..we did see alot of waste going in the dumpsters during every home build. With the cost of lumber we were amazed! Since this is a new community and we are at the begining of the build hopefully it will reach the standards of other del webb communities..this is our 2nd del webb home. Thank You

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

This is an optional space

  • Joan K.
  • Verified HomeBuyer
  • January 15, 2023
  • Myrtle Beach, SC

It’s is not easy to get items requiring correction addressed

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Not worth the money.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2023
  • Myrtle Beach, SC

Experience could have been better if Pulte cared about fit and finish.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Poor finish workmanship

  • William G.
  • Verified HomeBuyer
  • October 12, 2022
  • Myrtle Beach, SC

Finish work very poor Community overbuilt for its amenity center

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Del Webb - All fine until after settlement when building manager stopped

  • Amy S.
  • Verified HomeBuyer
  • May 11, 2022
  • Myrtle Beach, SC

All fine until after settlement when building manager stopped responding to communication leaving several issues incomplete

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

nice but could have been better

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Myrtle Beach, SC

Great location with close proximity to beach and necessities. Friendly neighbors and nice amenities. Home has nice open concept and favorable features included huge MBR and bath, screened in lanai, convenient kitchen with huge pantry. My main disappointments has been with the interior and exterior paint quality. Paint has peeled in my garage and the exterior hardie boards show some bleed through in spots. All this could have been avoided if the builder would have spent a few extra dollars and PRIMED and added an extra coat of paint. I also have issue with the landscaping. They planted nice ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

O K

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2019
  • Myrtle Beach, SC

Just ok no great. Average

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Del Webb - Pulte seems to build a very solid home , would reccomend as builder

  • Steven D.
  • Verified HomeBuyer
  • September 17, 2019
  • Myrtle Beach, SC

Pulte seems to build a very solid home , would reccomend as builder Some of the materials need be upgraded . Issues that need to be addressed are still not resolved since 7/30.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Builder was fine but attention to details is lacking.

  • Alan S.
  • Verified HomeBuyer
  • October 15, 2022
  • Myrtle Beach, SC

Had major issue with laundry room door wall not square and thus it was not parallel with the hall-way flooring then the laundry room itself had its own tile off another 5-10 degrees off parallel. Wall around shower was off perpendicular about 5 degrees and really showed with more space of wall at top than bottom by the tile. Many windows were not trimmed parallel or square. While these were all fixed within 2 weeks of finding them and right at closing, they would not have been fixed if we had not come down to check on the house 2 weeks before closing. Found an entire cereal bowl full of ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Some good, some bad

  • Nina M.
  • Verified HomeBuyer
  • July 27, 2022
  • Myrtle Beach, SC

Kitchen cabinets, Kitchen quartz, floors, tile in bathrooms beautiful. Paint and trim finishes terrible. I'm sure we will need to repaint the entire house. Fingers crossed they repair our wood finishes, baseboards, crown, etc.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Mediocre

  • John S.
  • Verified HomeBuyer
  • July 27, 2022
  • Myrtle Beach, SC

Mediocre construction and responsiveness overall.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

They Say "Quality" but yet many outstanding items

  • Robert P.
  • Verified HomeBuyer
  • November 01, 2021
  • Myrtle Beach, SC

Ensure ALL issues are resolved BEFORE CLOSING.. walk thru weekly if possible near the end of the build and insist that all is resolved. Look at EVERYTHING meaning open cabinets, drawers, look at finishes, etc

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Good initially, not so good finishing, unfulfilled commitments

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2023
  • Myrtle Beach, SC

The beginning of my process was great, good communication, pre-sheetrock walk through good, regular updates. The final 45 days not so good. My builder representative did the surprise, it's ready early after telling me the house would be ready later for months. Then 2 days before closing wanted to push closing for a few minor things - all theatre! Do not close if you have even the smallest items outstanding, it's almost impossible to get them done after closing. Pulte may build a good house structurally but the finishing of the home & attention to details is of poor quality.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Love the home not the communication and since Tn of appearances!

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • North Myrtle Beach, SC

There is nothing I do not like about the model\style and layout of our home. There was lack of communication and personal connection from the sales office rep and lack of making sure we were getting what we really wanted. We were lucky we didn't have any major issues, but every issue wether big or small should be treated the same and taken care of. I feel like the project manager was trying to classify us with certain answers to my concerns,but yet kept on coaching us to give him a good review. I feel a good look should be given by someone from Del Web on the overall look at the work being ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Del Webb - Poor interior paint and workmanship.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2022
  • Myrtle Beach, SC

Poor interior paint and workmanship. Poor quality paint on walls and woodwork. It appears they were in an extreme hurry. Shoe molding unfinished and not nailed down.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

My closing on the house, I paid cash. The lawyer speed talked her way through all of the paperwork and when I asked for a copy, they could not give me one and I waited about 3 weeks before it finally showed up in my mail.

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2022
  • Myrtle Beach, SC

Going through the model was wonderful. It was beautiful but going through my house was a shock to say the least. I have stains on the cement walking up to the house and that is just the beginning. One of my French doors going into the office still needs work done on it and that's not happening. My counter top I sealed and yet found scratches and small divides. My windows would not lock, the dishwasher would not dry. The floors in the bathroom have paint drops that I need to scrub out. Outside I found that some of my siding was not nailed into place. The list continues. Yes Del Webb has ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Closing Disaster & Selling Lies

  • Terrance M.
  • Verified HomeBuyer
  • July 05, 2022
  • Myrtle Beach, SC

We were told before signing a contract that we could put a pool table on the second floor (lie). Our original closing was 30 March, but the house was far from complete and all the engineered hardwood floors were damaged from paint and spackle and needed replaced. There were numerous problems, but we closed on 12 May. Pulte has been good about fixing the numerous problems, such as the island cabinet damage, no blind on one window, leaking faucet, outer garage wall not sealed from outside, GFI not working. The drywall lines look like a 10 year old did them. There was saw and drywall dust ...

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 4

It is what it is

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Myrtle Beach, SC

Came in with low expectations on quality from this builder and was not disappointed. From low end cabinets and barely meeting building codes the house is as expected. We liked location and moved with friends who wanted to live here so we got what we expected. Homes are WAY over priced for what you get but we knew that going in. No one to blame but ourselves

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3