Del Webb Reviews in Myrtle Beach, SC

We have had multiple quality related issues particularly with finish work. We are on the 5th crew to get problems fixed over a 2 month period and the issues aren’t resolved. Our lawn looks like they planted mostly weeds and DW/pulte is not timely addressing this problem. We would not recommend buying from DW/Pulte.

Extremely responsive. Working within the supply challenges all builders are facing, Mike did an amazing job keeping us well informed and managing our expectations!

Craft workmanship absolutely horrific and rushed into the closing process into a home that was not even remotely close to be moved into. It’s been six weeks since closing and we still have a multitude of craft coming through to try to fix the inadequacies associated with extremely poor workmanship. Also equally as important, the workers in the area that are working on other homes are very disrespectful and continue to blast their music at a decibel level that can be heard inside the home. This is an absolutely horrible situation.

I stand by my first review sorry you guys don't like it when someone speaks the truth. One month in and our list of issues still have not been address no call and no show.

We were told before signing a contract that we could put a pool table on the second floor (lie). Our original closing was 30 March, but the house was far from complete and all the engineered hardwood floors were damaged from paint and spackle and needed replaced. There were numerous problems, but we closed on 12 May. Pulte has been good about fixing the numerous problems, such as the island cabinet damage, no blind on one window, leaking faucet, outer garage wall not sealed from outside, GFI not working. The drywall lines look like a 10 year old did them. There was saw and drywall dust caked on every door/window frame. I pulled down the vents and filters and almost an inch of dust came down from both. The HVAC unit in our attic had enough dust to fill a 20 gallon shop vac. ... More

They had a list of items to be fixed. Apparently customer service agent quit and list must have been lost. New agent assigned to take over. I was told to add to list with filling out a ticket. I wasted my time filling out 3 new tickets of simple things to fix (not realizing original things were never included). I’ve been here almost 2months and never heard from anyone to fix anything. But I have received a communication that I can call someone about warranty services. Included in this was websites of about everything that was not included -basically so don’t bother to call.

The QC of the workmanship should be much better then it is for the price point.

Difficult reaching project manager, absolutely no follow through on punch list. When we closed we became invisible. Scheduled exterior paint fixes- no show. Interior scheduled fixes-cancelled date scheduled until we’re not here.

Nothing good to say. You name it, Pulte is a complete mess. I could write a novel with example after example. Buyer beware.

All fine until after settlement when building manager stopped responding to communication leaving several issues incomplete

Design and quality of house exceeded our expectations. John was great to work with and attention to detail was outstanding.

The sales and finance people did a great job. My home builder John was on top of things, but there were several issues that needed to be addressed after closing which were poor workmanship by the subs. With what we paid for this home I believe the subs should be held to a higher standard.

Project manager is assigned many houses under construction which takes away from the personalization that they should have with each new home built. When it comes to workmanship, there isn't any. Slam, Bam, lets get it done.

While I know there have been "supply chain issues," what was initially an exciting event turned into a very disappointing experience.

Very happy with Del Webb as the developer but cannot say the same for Pulte as the builder. Workmanship and responsiveness to issues was average at best. Lack of attention to details and proper completion of home did not seem to be a priority with Pulte.

Expect your expectations to be met! They stay in touch with you throughout the process, from down payment to close and even after. You can expect a worry free experience.

The overall purchase and closing was great. No issues at all. The overall home and the build is not the same experience. The structural portion of the hoe was solid. The cosmetics of the home and workmanship was not as expected. Very disappointed in the cabinets damage and the paint and sparkling job.

We had a great experience. Very professional. Everyone was very helpful and kind.

Poor attention to detail and finish work. Many items left unfinished and not yet corrected, a month after closing. Examples: baseboards not properly joined, front door trim not finished, thresholds and transitions not completed, cracked window trim not repaired, chips in quarter rounds, stovetop scratched, lots of caulking not done, scuttle door in closet not finished, and more relatively small items. Although I know I’ll love living in my new townhome, the number of punch list items and trying to get things fixed as they should have been (and as I was assured they would be), is quite frustrating and disappointing. ... More

Beautiful area, designs, location. The quality of the finish work was rushed. Poor painting and quality paint. Ended up 250.00 square foot. That's way too much for the end result in the product quality and finish work.

James and Cody are the perfect team. Extremely helpful and positive. Thanks team Jim K

Thank you for the top tier service and process of purchasing our new dream home from Pulte!

Solid home. Any problems were addressed and taken care of.

Our field manager was very responsive and knew the answers to all of our questions. Some items/concerns in the house should have been seen prior to our settlement. Most items were fixed eventually but would have been nice to have everything ready on the day we moved in.

Came in with low expectations on quality from this builder and was not disappointed. From low end cabinets and barely meeting building codes the house is as expected. We liked location and moved with friends who wanted to live here so we got what we expected. Homes are WAY over priced for what you get but we knew that going in. No one to blame but ourselves