Del Webb Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Del Webb.
Read all 230 verified reviews from homeowners that built a new home with Del Webb in the Nashville area. Nashville homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Nashville Area
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Customer Reviews
Responsive quickly on some issues and dragging their feet on others
- Anonymous
- Verified HomeBuyer
- March 29, 2023
- Spring Hill, TN
Fixed shelving in the panty is impossible to deal with. Can not fit small appliciances for storage such as a Kitchen Aid mixer or bread maker. Kitchen draws are not deep enough many appliances. No drawers in two of the bathrooms. Linen closet door is extremely small. Laundry room door can not be opened all the way without hitting the dryer, needs a design change. No pride in workmanship on those working on the house. Flooring has spots of "glue" throughout the entire house.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 5
at&t
- William C.
- Verified HomeBuyer
- March 13, 2023
- Spring Hill, TN
No cable service, closed apx 8 weeks ago...1-24-23
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Great experience with Pulte homes.
- terry C.
- Verified HomeBuyer
- February 09, 2023
- Spring Hill, TN
The home buying experience was excellent. We had a good salesman. He responded to our concerns quickly and effectively. There was one part of the process we were not happy with. We had to choose the home model, lot and lot before selecting the interior options. When we went to choose the options (carpet, tile, attic space, spare bedroom etc. we had to limit our options due to the cost. We asked if we could select a less expensive elevation so we could have a couple of options we could not afford otherwise. We were told we could, but by that time the price of the elevations had ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Love Our Home & Community!
- Terri B.
- Verified HomeBuyer
- February 09, 2023
- Spring Hill, TN
Our building manager was awesome! Our experience from start to finish was great! Any issues that we had after we moved in, were dealt with quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My house is well built.
- Dianne H.
- Verified HomeBuyer
- February 02, 2023
- Spring Hill, TN
My construction manager Ian was outstanding!! His attention to detail was superb. My home is wonderful thanks to his expertise
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
rrrrr
- Wesley F.
- Verified HomeBuyer
- January 21, 2023
- Spring Hill, TN
buy elsewhere buy elsewhere buy
Del Webb responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 1
Quality 3
Trustworthiness 4
Responsiveness 1
Thank you!
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Spring Hill, TN
We love our home and we’re happy with our experience with Pulte Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrific experience
- Brian B.
- Verified HomeBuyer
- January 17, 2023
- Spring Hill, TN
Home completed within timeframe. Weekly updates kept me informed of construction progress.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Buying our last home
- John S.
- Verified HomeBuyer
- January 12, 2023
- Spring Hill, TN
We moved into our new Pulte home in a 55 plus community after moving to nashville from reading pennsylvania. The design and build process was the best we’ve experienced after having bought 5 new homes in our life! Completely transparent and beating the promised build schedule! Quality was all and more than meeting our expectations! Few issues were resolved quickly!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding Experience with Del Webb
- Robert B.
- Verified HomeBuyer
- November 18, 2022
- Spring Hill, TN
We had never built a home before and the whole Del Webb process made the experience so much easier. Our sales representative (Keith) expertly guided us trough the process and answered all our questions no matter how trivial. We we lucky to have his expertise. Our project manager (Ryan) provided weekly updates and completed our house on time. There were small hiccups along the way, but Ryan’s team were quick to identify and correct the issues. We couldn’t have been more pleased with our Del Webb home and community. No regrets!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very responsive to all requests
- Russel T.
- Verified HomeBuyer
- November 10, 2022
- Spring Hill, TN
Our building manager “T J Hugel” was excellent.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Attention to detail please, slow the build and finish process down and improve the final product.
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Spring Hill, TN
Homes built at breakneck speed with little if any attention to detail. Painters have no idea what a drop cloth is, and I spent a few hours myself doing additional caulking and paint touch up. Some exterior left unpainted. Biggest issue was concrete floor and garage cracks. Project manager despite the above was awesome and clearly cared for customer concerns, issues pointed out during build were attended to immediately. Hopefully warranty reps. will be same (TBD).
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Good
- Al W.
- Verified HomeBuyer
- October 14, 2022
- Spring Hill, TN
So far so good with my house no complaints.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Professor
- F. W.
- Verified HomeBuyer
- October 12, 2022
- Spring Hill, TN
We love our new home and the community is fantastic! Our construction manager James was very professional and kept up aware of all details along the way!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Del Webb Southern Springs
- Dawn A.
- Verified HomeBuyer
- October 06, 2022
- Spring Hill, TN
Building process went as expected. Construction manager responded to questions/ issues quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall we had a good experience.
- Larry W.
- Verified HomeBuyer
- October 05, 2022
- Spring Hill, TN
We were building long distance and our CM kept us informed weekly with photos and updates via email and txt.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Review
- Edgar H.
- Verified HomeBuyer
- October 05, 2022
- Spring Hill, TN
We are happy to be in the community. People are very friendly. However, Pultry uses subcontractors that don’t care about the quality of their work. Still waiting on getting repairs completed
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Res sx
- Richard S.
- Verified HomeBuyer
- October 05, 2022
- Spring Hill, TN
Very nice home. Warranty issues tough getting resolved
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
TJ took care of me like I was his only buyer! Very responsive.
- Patrice H.
- Verified HomeBuyer
- October 05, 2022
- Spring Hill, TN
I always recommend the Del Webb communities to family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - T.
- David J.
- Verified HomeBuyer
- September 06, 2022
- Spring Hill, TN
T.J. was great to work with as was Nikke however I think Pulte really needs to evaluate some of the sub-contractors. If you really want to build a god home everyone that works on the home MUST have the desire to build a quality home!
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 5
New owner
- James C.
- Verified HomeBuyer
- September 02, 2022
- Spring Hill, TN
We are very happy with our new home. Great neighbors and very cute houses. Employees here are very nice.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Construction manager was easy to work with and listened to our
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Spring Hill, TN
Construction manager was easy to work with and listened to our concerns. Found the sales process to be questionable in that not all options were reviewed or explained well. Definite misunderstandings in the design phase. Some areas had construction changes that were not part of the original specifications and not covered with us. Took some negotiation to get what we needed and what our floor plan showed. Quality in some areas is questionable. So far the warranty process is working well and the individuals have been very helpful. Love the community.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Positive Experience
- Shelby D.
- Verified HomeBuyer
- July 29, 2022
- Spring Hill, TN
My experience with my new Del Webb Southern Springs home has been very good. Keith, in the sales office was knowledgeable and addressed every issue in a timely and professional manner. He followed through on all requests and even went above and beyond. My project manager, TJ was exceptional. Probably one of the best experiences in the homebuilding process I had ever had. His attention to detail and his communication skills were stellar. As with any new home, there are always issues to contend with, but I will say Pulte has been incredibly responsive. I would recommend buying and living in ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mike
- Michael D.
- Verified HomeBuyer
- July 27, 2022
- Spring Hill, TN
Basically the house is sound and well built. Materials used are really low end, particle board siding rather than Hardy Plank, all interior trim is paper composite rather than wood, paint cheapest that can be purchased
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Jacque and Paul
- Jacque B.
- Verified HomeBuyer
- July 27, 2022
- Spring Hill, TN
Our sales experience was excellent. We choose to use Pulte's infrastructure all they way. Took out all of the stress of talking to lenders, insurance folks, etc. Everyone was professional. Well oiled system! Our on-site construction manager is EXCELLENT.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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