
Del Webb Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Del Webb.
Read all 202 verified reviews from homeowners that built a new home with Del Webb in the Nashville area. Nashville homeowners have rated Del Webb an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Nashville Area
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Customer Reviews
Del Webb - I am so pleased with my home and appreciate the quick responses
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Spring Hill, TN
I am so pleased with my home and appreciate the quick responses to any concerns I may have. The pre-closing walk throughs and preparation for closing was excellent.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Responsiveness of sales team and construction team
- Miki V.
- Verified HomeBuyer
- November 25, 2021
- Spring Hill, TN
Turnkey approach to home buying
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Satisfied
- Duane W.
- Verified HomeBuyer
- December 13, 2019
- Spring Hill, TN
They delivered what was promised- not perfection, but more than what was promised. We are very satisfied
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall, it was a good experience
- Louis U.
- Verified HomeBuyer
- February 19, 2025
- Murfreesboro, TN
I think when you go to closing, you have a right as a buyer to be involved in a convenient time and date for the closing. We had to close on December 20 and we had airline tickets for a Christmas holidays and they would not budge. I think that sucks
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
Owner
- Phillip R.
- Verified HomeBuyer
- December 07, 2024
- Murfreesboro, TN
Great sales representative. Excellent project manager. However, we will be repainting the flat white painted interior walls with semi gloss paint. After moving in, we were not pleased with the sloppy dark-blue caulking job around the exterior white trim (project manager is helping to get this, and several other minor issues resolved). The sales and office staff are outstanding!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Wonderful Home Buying Experience.
- David L.
- Verified HomeBuyer
- November 21, 2023
- Spring Hill, TN
Had a very good home buying experience with Del Webb Southern Springs in Spring Hill, TN. From Design to Mortgage to Build Quality and Closing, Del Webb and Pulte Homes provided great customer service and excellent communication. The Construction Manager sent us weekly emails with pictures on progress. He also was very responsive to questions and concerns. I would say the same for the Pulte Mortgage team. Build quality was very good with two exceptions. The builder's painters were pretty sloppy with the overspray, especially on the floors. We are still cleaning overspray from floors as ...
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Home buying was efficient and communication was very good throughout process.
- Sharon B.
- Verified HomeBuyer
- May 25, 2023
- Spring Hill, TN
All of the Dell Web teams were very responsive during the process answering any questions and keeping us updated on progress and next actions. The inspection and completion of purchase was seamless accommodating our schedule and needs.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Construction manager TJ was very responsive and helpful with any and all questions. Information regarding the warranty was given up front and in detail.
- Robert G.
- Verified HomeBuyer
- May 05, 2023
- Spring Hill, TN
My initial calls to the warranty department were answered promptly and addressed with a sense of urgency.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
at&t
- William C.
- Verified HomeBuyer
- March 13, 2023
- Spring Hill, TN
No cable service, closed apx 8 weeks ago...1-24-23
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Del Webb - Over all a good experience.
- Eddie H.
- Verified HomeBuyer
- July 05, 2022
- Spring Hill, TN
Over all a good experience. Have a few issues nothing major and they are taking care of them on timely basis.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Del Webb - We were updated though out the process and the issues taken care
- Gary J.
- Verified HomeBuyer
- June 30, 2021
- Spring Hill, TN
We were updated though out the process and the issues taken care of.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Del Webb - Great experience overall.
- Shannon M.
- Verified HomeBuyer
- May 11, 2021
- Spring Hill, TN
Great experience overall. Happy to be here
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great Home Design, Workmanship could be Better
- Anonymous
- Verified HomeBuyer
- September 15, 2020
- Spring Hill, TN
We really like the layout and design of our new home. The community and residents are great. Our only area we wish was little better was the workmanship of the home. It seems speed was a higher priority than the workmanship of the finished product.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Very Special Place!
- Betty N.
- Verified HomeBuyer
- June 10, 2020
- Spring Hill, TN
My husband & I feel blessed to be in our new home in Sweet stage of life!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Looking forward to great experiences.
- Robert B.
- Verified HomeBuyer
- December 11, 2019
- Spring Hill, TN
It's enjoyable tailoring your new home to your personal preferences given the multiple choices.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Happy Here
- Marilyn S.
- Verified HomeBuyer
- November 06, 2019
- Spring Hill, TN
It would be very helpful to physically look at the lots before making a choice which to buy The appliance package is difficult to choose without knowing which models you will be getting
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Res sx
- Richard S.
- Verified HomeBuyer
- October 05, 2022
- Spring Hill, TN
Very nice home. Warranty issues tough getting resolved
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
New owner
- James C.
- Verified HomeBuyer
- September 02, 2022
- Spring Hill, TN
We are very happy with our new home. Great neighbors and very cute houses. Employees here are very nice.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Del Webb - The build process was smooth for the most part.
- Phyllis R.
- Verified HomeBuyer
- February 01, 2022
- Spring Hill, TN
The build process was smooth for the most part. Once moved in, we discovered the dish washer was fully installed without a power cord. It took 4days to get one along with the final microwave. We are still waiting on the trim kit after closing a month ago. In spite of that, del Webb has been very responsive and staff very helpful and friendly!
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Del Webb - It takes time to settle in and evaluate the home with what
- Caryn D.
- Verified HomeBuyer
- June 30, 2021
- Spring Hill, TN
It takes time to settle in and evaluate the home with what needs work and what you enjoy most about it. I have been fortunate to live in several new homes in the past and can’t help but to compare workmanship. I am very happy with my new place and it already feels like home!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Not very good
- Robert G.
- Verified HomeBuyer
- June 10, 2020
- Spring Hill, TN
Quality of workmanship and materials for the price of the home is less than would be expected. We purchased the home in the community for the life style but are disappointed in the house.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Southern springs
- Jeffrey P.
- Verified HomeBuyer
- April 08, 2020
- Spring Hill, TN
Painters need some final finish training.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Del Webb - Construction manager was easy to work with and listened to our
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Spring Hill, TN
Construction manager was easy to work with and listened to our concerns. Found the sales process to be questionable in that not all options were reviewed or explained well. Definite misunderstandings in the design phase. Some areas had construction changes that were not part of the original specifications and not covered with us. Took some negotiation to get what we needed and what our floor plan showed. Quality in some areas is questionable. So far the warranty process is working well and the individuals have been very helpful. Love the community.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Exceptional field managers
- Walter H.
- Verified HomeBuyer
- February 01, 2022
- Spring Hill, TN
Beautiful home built in timely manner. Exceptional field managers who are responsive and personable. ( James and Connor). Warranty person very responsive too (KrisAnn). Great floor plan friendly neighborhood.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Del Webb - BEFORE you sign the dotted line find how your lot will be graded.
- Peggy T.
- Verified HomeBuyer
- September 07, 2021
- Spring Hill, TN
BEFORE you sign the dotted line find how your lot will be graded. Don't be caught off guard by a nice level lot before construction ends up with a berm and a ditch through the middle of your back yard.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
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