Del Webb Reviews in Austin, TX

Our construction manager Shelby was responsive, attentive, and friendly. She really made our experience wonderful. Our sales person, Jim L was patient and extremely helpful. Every time we had a question, he responded quickly with he information.

We have had a positive experience in our building process. Our sales consultant, Janet Moore, did a great job of helping us select our lot and providing information on available house plans. We knew that we could count on her to provide honest answers to whatever questions we had. We met with design consultants, electrical design, & construction superintendent. For the most part, it was a very positive experience. I would say that communication and updates we slow in coming at times. I think that with the amount of construction going on that individual attention was stretched thin at times. I am pleased that we were only 2 months late on our projected move in date. With the delay in materials, that is not bad. I will also say that Michael Byrne is doing a good job as our warranty person. He is addressing all of our post closing issues so far. ... More

Management is excellent. Mortgage experience with Pulte Mortgage was dreadful.

The Sales Associate and the Field Managers were responsive, friendly, and efficient

Well built home. I’m really starting to feel at home in the community.

In the season of COVID-19, the house was finished early, even with some hiccups in getting cabinets and flooring.

Be involved with the process. Take advantage of offers as well as advice from the Pulte representatives. Be imaginative and have fun. Meet your neighbors. Get involved. It is the Sun City way!

Project Manager Carl was extremely helpful, responsive and professional during the entire building process.

Our builder did a very nice job in the construction of our new home. Overall a good quality product. We are very satisfied with the end results.

Love our new home and Sun City!

The building manager was great. He provided us with biweekly updates, which were helpful.

Excellent workmanship. The cabinets are many and plenty of closets space.

Sale was great so pleased with the staff. The few problems I have had they fixed immediately, very professional. I love my new home!

Sales staff was most helpful and fully answered all questions. The construction manager quickly handled the few issues that were found and a few we did not even see.

I had a great experience with the Sales person we had , and our Construction Manager. Very attentive with our needs, and communicated well.

Communication was excellent and was a great experience.

From our first visit to look at Sun City to now our fourth week in our new house, everyone was not only outstanding in their function - sales, mortgage, construction engineer - but also made us feel as if we were being supported through the whole experience by a good friend. Responsiveness to needs, questions and concerns was always fast and followup excellent. Can't say enough good about the Sun City/Pulte people we interacted with.

We love our new home. We were in faster than expected. Our construction manager was awesome!!! Thanks Ben.

Excellent experience with sales rep, design consultant and construction supervisors. Follow up after move is exceptional

Bought a "spec" home, so didn't get to choose any of the features, but love my new home! Would have preferred a few things different, but the house is comfortable and beautiful. Small repairs were handled quickly by the friendly and helpful warranty guy. Living in Sun City is wonderful!

I had good experiences with my sales associate, and also the Pulte Project Manager.

Like our new home. Some finishes are requiring more attention

They do believe in the motto, “Service after the sale.”

Overall great experience. Could pay alittle more attention to building details and finish out. Very quick to resolve issues.

Great people and service throughout the building of my new home in Sun City, Texas. I gave mostly 5 ratings, but did give a 4 rating in 3 categories and here’s why: QUALITY OF WORKMANSHIP AND MATERIALS: - supply chain issues delayed completion of my house by almost 6 months. This was NOT Pulte’s fault but was very frustrating. -so many different people were in and out, working on the different aspects of my home. I did periodic checkups throughout the building and several times the issue had to be re-done again, sometimes more than once. However, my Field Manager, Edward Huncherick, was on top of it EVERY SINGLE time I called him. He and my Sales Rep, Jim Lanier, deserve ALL the credit for how much I am loving enjoying my new home. VALUE FOR YHE PRICE PAID -Again, I gave a 4 instead of a 5, and again, I do not hold Pulte responsible. I just think the entire realty market is out-of-control and houses are overpriced. VALUE FOR THE PRICE PAID: -This goes along with the comment directly above. I know if I were to walk into the sales office today and contracted the EXACT same house, land plot and options/ upgrades, it would cost me approximately $90000 more, so that looks like EXCELLENT VALUE. However, because of that out-of-control market I mentioned, hopefully that value will hold and maybe increase more, but there’s no way of knowing unless I sell. Regardless of my lower ratings in the three categories, I LOVE my new house and the 55+ community lifestyle and amenities. Probably one of the smartest moves I’ve ever made!!! I recommend Sun City very strongly!!! ... More