Del Webb Reviews in Dallas, TX

From the sales office through the buildout, all went well. Even with supply chain and Covid-19 problems, the builder produced a special home.

Getting repairs after close sucks.

It was a great experience

The home took longer to build, but we knew that going in. Due to the storm and materials being hard to come by. The rest of the process went really well. We are very happy with the end result!

My building supervisor kept me up to date on all aspects of the home during building. After closing, the same excellent service has been provided by my warranty advisor.

We were impressed with the model homes and our salesperson was awesome. The construction supervisors were awesome. However, the quality of the final product was very sloppy. Lots of paint splatters on the new floors and outside on concrete, cabinet trim not finished professionally, dishwasher that doesn't work, just general lack of attention to detail.

Kristin called weekly to provide update me on the progress or delays in delivery of materials. Completion was on time.

The pandemic and February freeze were not helpful and Pulte has struggled getting crews/subs to work timely. Worse, the quality has clearly declined from the houses built not that long ago. Getting trades back in to do remedial work is hit-and-miss. There have been 12 requested of which 9 have responded and 6 did rework that was satisfactory. Nearly 2 months in, we still can’t arrange our home because walks, etc. need to be clear for work to be done. At this point, it’s exasperating. Community is great though. Wonderful people. Some put in extra effort to make up for lack of response from Association. ... More

We wish we would of investigated Pulte as a whole. The buying of course was easy! Design center experience great. The problems are with the finished home project. We have numerous fixes. Very disappointed as a whole.

It was evident that some of the tradesmen took pride in their work while others not so much.

No matter WHAT the issue, the Team at Del Webb is extraordinarily responsive with both answers, solutions and even minor assistance. One of the best developers/builders I have ever had the pleasure of working with. HIGHLY recommend!

The home is beautiful and the build time was acceptable considering the COVID delays in building materials and appliances. But I had trouble getting my field managers to respond to me with the issues I had with the house, before and after I moved in.

Our project manager Jason was superb throughout the building experience. He called with weekly updates, gave us access to our home at every step of the process, was super alert and reactive to any minor issues that came up during the build. We love our new home. It’s everything we hoped for and we are delighted with Del Webb/Pulte. They are an inclusive company, and we have no regrets choosing to build through them.

When the housing market went crazy, they did not cancel your contract and hold you over a barrel to pay more, like other builders did. There are several things they do extra that others don't (in Texas). I believe they should point outl those attributes of the building process up front during the sales phase.

We had an great experience with Pulte Builders. Considering we are out-of-state buyers, communication was very important to us. Highly Recommend.

Attention to details by project managers

We had professional and attentive service from everyone along the way. Would recommend Dell Webb withou reservations

House lacked attention to details before closing. Builder are building so fast results are sloppy

There is no issue left unattended, no matter how small. It seems they really want you to be satisfied.

Love workmanship,quality , attention to detail.

Covid effected many things

Good and positive experiences during the building of the house.

We're new residents in our development, and giving it 3 stars for the workmanship as there have been too many issues overlooked after we moved in- mostly cosmetic and nothing structural to our knowledge.

It was a good experience. We are happy with the home.

I worked with Shannette during the whole building process and she was wonderful. Everything that I needed to know she was there to help me understand it. I felt very comfortable that my house is being built well because of her.