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Del Webb Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Del Webb.

Read all 353 verified reviews from homeowners that built a new home with Del Webb in the Dallas area. Dallas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Dallas Area

353 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Del Webb in Dallas Area

View Homes

Customer Reviews

Disappointment

  • David D.
  • Verified HomeBuyer
  • May 30, 2024
  • McKinney, TX

Poor workmanship, Very sloppy contractors and poor resolutions to problems after closing

Del Webb responded:
Hi David, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP delwebb

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Del Webb - Very disappointed with quality and organization.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2022
  • McKinney, TX

Very disappointed with quality and organization.

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lack of communication during the building process.

  • Thomas A.
  • Verified HomeBuyer
  • December 09, 2021
  • McKinney, TX

We expressed our disappointment and it was rejected.

Del Webb responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1