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Del Webb Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Del Webb.

Read all 342 verified reviews from homeowners that built a new home with Del Webb in the Dallas area. Dallas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Dallas Area

342 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Del Webb in Dallas Area

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Customer Reviews

Worth the Wait

  • Charlotte Joyce B.
  • Verified HomeBuyer
  • May 03, 2023
  • Aubrey, TX

We are pleased with our new house in Texas. The details were covered by our contractor in time. Thank you Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great

  • Phillip C.
  • Verified HomeBuyer
  • March 29, 2023
  • Aubrey, TX

Tim and Pete did a great job

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Anne marie F.
  • Verified HomeBuyer
  • March 29, 2023
  • Aubrey, TX

The home is beautiful. Jason the project manager made the experience seamless. Any issues are dealt with promptly until you are satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Overall a very positive experience.

  • Emily P.
  • Verified HomeBuyer
  • August 31, 2022
  • McKinney, TX

Overall a very positive experience. I am thoroughly enjoying my new home. The quality of materials is good and very pleased with the finishes. If there was any blemishes or areas that needed fixing after the move in they have been very good about taking care of every detail. If it is delayed---It is delayed nothing you can do about that and delays can be frustrating-- my contract was stamped Mar-May but I moved in on July 30th--of course it is 2022 but that was tricky. Some simple design issues like placement of light switches and the dishwasher were a little strange but they could alter ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Happy to be home!

  • Karen F.
  • Verified HomeBuyer
  • July 30, 2022
  • McKinney, TX

Happy to be home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - They kept me informed throughout the building process

  • Lamont A.
  • Verified HomeBuyer
  • June 02, 2022
  • Aubrey, TX

They kept me informed throughout the building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Gave me options

  • Sandra C.
  • Verified HomeBuyer
  • March 16, 2022
  • McKinney, TX

I live alone, and this is my first home. The home was built with good quality materials. The big things were great, but I wanted some of the smaller things to be corrected. Pulte is standing behind their reputation. They sent a man to find out if everything was good. He is sending workers to repair the minor things that I identified. This is how they earn their good reputation.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Getting an update from the contractor every Monday.

  • Emmanuel N.
  • Verified HomeBuyer
  • March 09, 2022
  • Aubrey, TX

My experience with Del Webb has been remarkable. The builder made me aware of the evolution of the construction every week and addressed my questions in a very professional way. The quality of the materials used to build the house has increased my faith and confidence in Del Webb. I have already advised my friends to contact Del Webb for their retirement homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Quality Home

  • Michael G.
  • Verified HomeBuyer
  • January 12, 2022
  • McKinney, TX

With the cost of building a home going up by the month I went ahead and started my build probably sooner than I had planned but I have no regrets. I'm glad the process has been completed and I enjoy my home every day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Communication along the way!

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • Aubrey, TX

From the sales office through the buildout, all went well. Even with supply chain and Covid-19 problems, the builder produced a special home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

building supervisor

  • Magdalen B.
  • Verified HomeBuyer
  • October 27, 2021
  • McKinney, TX

My building supervisor kept me up to date on all aspects of the home during building. After closing, the same excellent service has been provided by my warranty advisor.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Customer Service

  • Linda R.
  • Verified HomeBuyer
  • April 09, 2021
  • Aubrey, TX

We were given comprehensive updates and all our requests were met quickly. Great follow up after we moved into our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sun room

  • Pamela S.
  • Verified HomeBuyer
  • April 08, 2021
  • Aubrey, TX

Energy efficient homes are very nice. You’ll fall in love with the quietness of the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

COVID delayed a lot

  • Juan R.
  • Verified HomeBuyer
  • October 22, 2020
  • Aubrey, TX

Working with both builders and the design center eventually every thing came together

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb Review

  • James F.
  • Verified HomeBuyer
  • June 02, 2020
  • Aubrey, TX

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good Experience

  • Harry H.
  • Verified HomeBuyer
  • April 08, 2020
  • Frisco, TX

Good Experience overall. Quality of trees and plants bad in comparison of neighbors. One tree was dead and has not showed leaves. Construction Manager and initial sales person were exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall very happy

  • Lamanza D.
  • Verified HomeBuyer
  • April 01, 2020
  • Aubrey, TX

The local team from sales and building group have been very good to work with. Jeff and Mike are the two I work with most and have been nothing but professional. We have been in the house about 6 weeks now and been very busy making the house our home but have seen nothing to concern me about the quality of the home. If there is any area that I wish were different albeit I don't think exist is around the home being built next door. The mess along the side of my home (which is the only side I have a gate) is a muddy trashy mess. I am sure they will fix it but just the amount of debit coming in ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The Forever Home We Always Wanted

  • Anthony W.
  • Verified HomeBuyer
  • December 11, 2019
  • Frisco, TX

The model homes of course have all the upgrades to make you want it more, but the reality is you will make great decisions with Del Webb no matter if you choose carpet , tile or hard woods. The craftsmanship is impeccable.Top Quality materials used throughout the home. Every aspect of Energy Efficiency is incorporated into each Del Webb home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent experience

  • Stephanie R.
  • Verified HomeBuyer
  • August 07, 2019
  • Aubrey, TX

I moved from out of state and everyone was so helpful and kind. The home is everything I hoped for and more. The community is fabulous!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Our experience with Del Webb was outstanding.

  • Robert P.
  • Verified HomeBuyer
  • August 07, 2019
  • Frisco, TX

Our experience with Del Webb was outstanding. This is the third home we've built and Del Webb is the best home builder by far.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Terrific service and support team!

  • Jeffrey W.
  • Verified HomeBuyer
  • June 25, 2019
  • Frisco, TX

Terrific service and support team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We Built this House While We Were on a Six Month Cruise

  • Jeffrey P.
  • Verified HomeBuyer
  • June 18, 2019
  • Frisco, TX

Our house was begun the week after we sailed from Miami on an around the world cruise. Our builder would call every Friday morning to give us updates, but we rarely were available to talk due to time differences, etc. So every Friday we received photos and descriptions of the progress. We arrived from London and the house was ready to move into. Sure there were one or two minor things to be done, but on the whole our house was move-in ready.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy

  • Robert B.
  • Verified HomeBuyer
  • March 26, 2019
  • Frisco, TX

Overall nice job. On time completion. Happily surprised at the quality. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New Home

  • David L.
  • Verified HomeBuyer
  • August 05, 2024
  • McKinney, TX

It was a pleasure to work with our construction coordinator. He did an outstanding job keeping us informed as well as making we understood the construction process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Cole was very responsive and communicative throughout the process. This is our second Pulte build and this one was by far the most superior customer experience.

  • Peter Lewis L.
  • Verified HomeBuyer
  • June 01, 2024
  • Aubrey, TX

First rate company, quality and service has been excellent.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5