Del Webb Reviews in Dallas, TX

Overall the experience was great our construction manager Kristen was awesome to work with. I would recommend that they install USB outlets in the home.

The whole process from start to finish was extremely seamless. The satisfaction of choosing your lot, floor plan, and finishes is so gratifying. We love walking into OUR home each and every time.

We were very pleased with the communications during the building process. Any issues were immediately taken care of by our project manager. After the closing, however, several small details that were supposed to be addressed were never completed. We were told several items were supposed to be corrected, but it never happened. Still waiting after almost 2 months! Most of the areas to be addressed were in the cleanup/finishing of the construction - painting, concrete splashes, sod rolling, etc. Have had to finally do most of that on my own.

We had a great experience with the build of our Pulte home due to the people we dealt with throughout the entire process. Jeff, Joe and Jonathan couldn’t have communicated any better when we experienced the inevitable labor and materials issues that come up during a new build. They responded quickly and took care of the few deficiencies we encountered during the build process and helped us make a smooth transition to the post purchase customer care team. We started as hopeful buyers and ended up as happy customers and fans.

James was the salesman who managed the sale and oversaw the building process James was the contractor, and is the one we had the most contact during the process. Both men were responsive throughout the process, and always answered my questions. There still a few issues from the 30 day review period that have yet to be fixed, but other than that it was been a high quality experience.

David, my builder was outstanding. However, the subcontractors are not. I had appointments with 3 subcontractors. Two no showed, no called. The one who showed up made the situation worse and will need to come back. If they cared about the job, they would have done it correctly to begin with.

Dell Webb is a great neighborhood living concept. I have been pleased with the overall process building my home.

Our project manager Jason was superb throughout the building experience. He called with weekly updates, gave us access to our home at every step of the process, was super alert and reactive to any minor issues that came up during the build. We love our new home. It’s everything we hoped for and we are delighted with Del Webb/Pulte. They are an inclusive company, and we have no regrets choosing to build through them.

We had professional and attentive service from everyone along the way. Would recommend Dell Webb withou reservations

We love our home and the builder did an excellent job!

Disappointed in the overall care of community. Light posts not repaired. Fire hydrants not painted. Don’t like the looks of the electrical poles in yards,yet home owners association wants us to take care of our properties.

The Pulte loan process was smooth and Customerservice was fantastic

For the price, overall workmanship good be better.

All employees were extremely helpful, courtesy and responsive to all our questions throughout the whole process

Love the floor plan and the community.

Construction managers and sales consultant were very easy to work with.

The house is great. However, we had some significant problems with the landscaping. We looked forward to having a completed yard when we moved in. When we arrived the sod that was installed was terrible and the irrigation had some significant problems resulting in a sink hole in the front yard. We have spent a significant amount of money to repair the problems.

The quality of the $6,000 "upgraded" was substandard. Several drawers had to be replaced. The back of the bathroom cabinets was loose, I had to caulk it to store our things. Had I seen thoroughly the quality of the cabinets before the walk-through, I would have refused them. Everything seems fine now thanks to the construction manager. There are several other items that I will not bother to mention. Even though it is not a custom-made home, for a 1/2 million dollar house one expects a better quality throughout.

We were pleasantly surprised with the frequent communications were had with our builder, Kristen. We felt we were kept up to speed with each phase of the build.

Flooring was defective before we moved in. Even though we've been visited by a 'flooring services manager', and a rep from the flooring provider, the response has not been very quick. We've been in for over a month and the problem is still not resolved.

I would highly recommend Tim the builder and Jeff who sold me the home. They were both beyond outstanding , always willing to serve and help navigate me through the buying process as well as following up in a timely manner. As a healthcare practitioner in a demanding field especially at this given time in history these two went above and beyond to help make for a smooth buying transition and filled in the gaps when I was unable to do so. If it wasn’t for having an established relationship of trustworthiness and knowing that things would be taken care of in a timely manner I would have had to opt out of the buying process. On a personal note, to capitalize on it all ... the month prior to my scheduled closing date I experienced the sudden loss of an aging parent and shortly after was dx with the COVID- 19 virus. Thankfully speaking , these two professional individuals went above and beyond to extend a mile of empathy and willingness to help walk / see me through the final stage of the buying process to make for a successful closing in a timely manner. A big TEXAS Thank y’all for your superior customer service! My prayer is that others will find del Webb Union Park, Little Elm, Texas and be able to call it “home away from home” or perhaps their “forever home” until the next chapter of life what ever may be. God Bless to each and every one who takes the time to read this review. Best Wishes on your buying at Drl Webb Union Park! Dr. Deanna L. North Texas ... More

Overall good experience. Still working with Pulte on a few needed repairs

Love workmanship,quality , attention to detail.

We're new residents in our development, and giving it 3 stars for the workmanship as there have been too many issues overlooked after we moved in- mostly cosmetic and nothing structural to our knowledge.

The system you have implemented works great