Del Webb Reviews in Dallas, TX

Disappointed in the overall care of community. Light posts not repaired. Fire hydrants not painted. Don’t like the looks of the electrical poles in yards,yet home owners association wants us to take care of our properties.

The Pulte loan process was smooth and Customerservice was fantastic

Working with both builders and the design center eventually every thing came together

The system you have implemented works great

For the price, overall workmanship good be better.

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

The home buying experience is good at Trinity Falls. Quality is ok, thin walls and old persons step of death in front of garage aside, the overall buying was good. Pulte is relentless in trying to upsell you on insurance, financing , etc is relentless. But they're nice about it.

Just know what you see in the Model Homes most are upgrades. Be prepared for a Designer Studio visit.

I have been very disappointed with the response for warranty work. My garage door does not work properly. Was reported two or three weeks ago - still no response from the garage door people.

It appears that some materials were not up to the upgrade we thought we would have. Also, due to delays on other items, it appears some work such as carpet installation should have been delayed until the cabinets were installed. Also, having an issue with the upgraded tile we chose for the house. It appears to be substandard and chipping for no apparent reason.

Terrible response to calls on big plumbing problem. It was egnored and resulted in many other problems in house. After 7 weeks still dealing g with it.

Pete, Jason & Chad were great to work with. My only negative experience was with the title company who were not proactive or responsive & did not offer any type of celebratory moment on closing as other title companies do. This is a HUGE investment and there was no recognition from them of the significance of this. Pete and Chad made it a great experience. The only reason for a 4 versus a 5 rating was the experience with the title company. Great in all other areas!

Overall i had a great experience buying the home, One negative thing i like to point out that the salesperson was too negative and and every issue ,in my opinion very minor, like change of paint color and change of closing date, raised was almost a major violation of contract.

Sales encouraged me to select a hilltop lot with a great view - feels like living on a golf course! Workmanship, construction manager were superior. 30 day inspection items were quickly taken care of. Impressive!

It is possible to buy even in these times. You will be pleased that you did. Value is there in your purchase so you will make money should you need to sell in the future. Del Webb is very reputable.

There is quality build from the ground up. We visited the build site often and were impressed by the attention to detail and the quality workmanship

The neighbors are so nice and thoughtful in this age restricted community. This is my 4th home by Del Webb.

Over all good experience. A little concerned going forward that Dell Webb will not have the same quick response to Warrenty iteams

Paint workman ship was poor, texture on walls was not great, finish on doors was poor. Concrete work on flat work was poor, garage concrete was very poor. We love the house layout & plan. Color and other selections at the Design Center was a good experience, some selections like light fixtures, ceiling fans & paint colors needs work.

The process of selecting a model was straightforward and a fun process once you know how much you can spend. There are models for most every one. I would have liked to have more customization in the interior of the build. Our assigned builder’s agent was superior in her attention to detail.

Multiple issues being found which are getting fixed as I am finding them

The sales contact Mark was very helpful through the early process. We may have missed out of some of the normal sales flow because this was a "spec" house with no customization possible and the last house in the phase available. The compressed timeframe from initial signing to closing put pressure on all phases but that was Pulte's decision, not us forcing it to happen that fast. I think we missed a lot of opportunity to learn things as we went along because of that. The mortgage loan process was exasperating especially the income verification portion with having to repeatedly provide essentially the same information and the list of "fees" being endless. The initial contact with Levon and the closing were the only bright spots in the process. The walk throughs were lacking some details about specific systems that proved to make learning more difficult than it should. We've never received a manual for our thermostat which we requested multiple times. We've have a few quality problems with electrical systems but have managed to work those out. William, our warranty contact has been great and helped us a lot. The design of the house, given that this is a Del Webb over 55 community, leaves something to be desired with high sink counter tops and very little obviously done for the target age group but nothing causing a major problem so far. We are happy with the house and the community and would recommend it to others who want something with much less hustle and bustle, many fewer cars, lots of social activities and neighbors who are very friendly. ... More

Great responsiveness and quality from Manny and Matt. Pulte was pretty inflexible but the people overcame this.

Had a great experience with my builder rep..very responsive, patient and knowledgeable. Truly helped make it a better experience. Many thanks to Ali

My construction manager, Allie, was always availablle to assist me and explain any problems that popped up.