Skip main navigation
Del Webb

Del Webb Reviews in Houston, TX

What Houston Homeowners Have to Say About Del Webb.

Read all 278 verified reviews from homeowners that built a new home with Del Webb in the Houston area. Houston homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Houston Area

278 Reviews in Houston Area

Star Rating Breakdown

5 ★ 138

4 ★ 80

3 ★ 39

2 ★ 12

1 ★ 9

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.3

Value 4.1

Responsiveness 4.3

Del Webb in Houston Area

View Homes

Customer Reviews

Unworthy Purchase

  • Maria T.
  • Verified HomeBuyer
  • April 15, 2025
  • Fulshear, TX

We have dealt with incompetence from the sales team, the mortgage agents, and the poor quality of the house construction. Have spent over a month dealing with warranty issues. We are totally dissatisfied with the purchase of this home and will definitely not recommend to any of our friends or family members.

Del Webb responded:
Thank you for taking the time to provide feedback. We are so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Never ending Nightmare!

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2022
  • Spring, TX

It is now 4 months after closing with a long punch list and plenty of promises to address the issues immediately. To date, little has been done other than to replace the entire hardwood floors. The issues are so significant that I am not able to completely unpack & get settled. Writing to the Pulte Homes President got the floors replaced but little else. They tell you they will address the issues repeatedly & repeatedly nothing gets done. There is no quality control nor is there apparently any accountability for customer satisfaction. Many of the positive reviews are driven by fear that a ...

Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Del Webb - Speed is more important than quality.

  • William P.
  • Verified HomeBuyer
  • July 28, 2021
  • Spring, TX

Speed is more important than quality... walls aren't plumb... window screens missing... screws missing everywhere... irrigation pipe leaking and neighbors have many more items

Del Webb responded:
We are sorry to hear that you are unhappy with the quality of your home and that you are dealing with unresolved issues. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information. Thank you. ^AH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1