Skip main navigation

Del Webb Reviews in Houston, TX

What Houston Homeowners Have to Say About Del Webb.

Read all 265 verified reviews from homeowners that built a new home with Del Webb in the Houston area. Houston homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Houston Area

265 Reviews in Houston Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.3

Value 4.1

Responsiveness 4.3

Del Webb in Houston Area

View Homes

Customer Reviews

Great house-poor sales experience

  • Barbara H.
  • Verified HomeBuyer
  • May 26, 2020
  • The Woodlands, TX

The construction teams have been excellent and worked hard to assure all was done well. The community is well kept. I am very glad I bought here. The only negative experience was the buying process which was difficult because I couldn't get answers to my questions and I felt that I was begging to buy a house here.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Enjoyable

  • Ron G.
  • Verified HomeBuyer
  • February 11, 2020
  • Richmond, TX

Our buying experience was seamless and enjoyable. Everyone involved, Antoinette, David and Jason have been informative, helpful, responsive and really seem to care about us and our purchase experience. We bought in the community for the lifestyle it offers and the quality of the home is satisfactory for the price we paid.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Decision to go with Del Webb for our new home was a good one

  • David B.
  • Verified HomeBuyer
  • December 11, 2019
  • Richmond, TX

From the time we selected the model home best suited to our needs through the building process and final inspections we found all of the Del Webb representatives to be responsive, caring, and with excellent attention to detail

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thrilled

  • Elaine S.
  • Verified HomeBuyer
  • December 04, 2019
  • Richmond, TX

I am very happy with my new home. I purchased an inventory home, but if I were building from scratch I would have upgraded the appliances.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb Sweatgrass

  • Jim L.
  • Verified HomeBuyer
  • November 01, 2019
  • Richmond, TX

Nice house for the price.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality

  • Lucille C.
  • Verified HomeBuyer
  • July 24, 2019
  • The Woodlands, TX

Best to have all touch up work done before closing. So far I’ve been waiting more than two and a half months to get things finished.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb Sweetgrass

  • Michael O.
  • Verified HomeBuyer
  • May 15, 2019
  • Richmond, TX

My wife and I have been very pleased with our Del Webb experience. The staff and on-site managers have been outstanding to work with. We are very pleased with the quality of workmanship in the home. The customer service has been excellent. Responses to our inquiries have been very prompt and any issues have been promptly addressed and resolved. We would recommend Del Webb to family and friends!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love the Del Webb concept

  • Candi L.
  • Verified HomeBuyer
  • March 29, 2019
  • Richmond, TX

I am loving my new home. It is absolutely perfect for me. So far, I have found the workmanship to be excellent. The floor plan is innovative and very efficient. Since I was downsizing, I was afraid I had brought too much stuff but surprisingly I find that I have plenty of storage in this house, As much kitchen stuff as I have, there was a place for all of it. This kitchen is one of the most efficient I have every seen. I do wish they had an option for built in ovens so they are at eye level but other than that, I love the kitchen. My friends that have visited all say they have "house ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very Happy with the Result

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Fulshear, TX

The sales staff and construction manager were extremely responsive and kept us informed during the entire process. You should know that once you sign the papers is is impossible to make changes (i.e. no ECOs). Workmanship was good, but we caught a few glitches that were immediately addressed by our construction manager. Overall, the process and the resulting house was great.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb makes the home buying process easy and straight forward

  • Patricia P.
  • Verified HomeBuyer
  • May 07, 2023
  • Fulshear, TX

From our first encounter with Del Webb we have been impressed. Chad, our sales person, was always available to answer questions and help us navigate the process. Al, our construction manager, was the best. He and Daniel were always so helpful and patient. We hired an independent inspector to evaluate the house before the slab was poured, before the dry wall went up and after completion. He was very complimentary of Pulte's processes and execution. We're so excited about our new home and look forward to making many memories here!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - We can count n Del Webb anywhere (and we have lived in three

  • Therese M.
  • Verified HomeBuyer
  • October 27, 2021
  • Spring, TX

We can count n Del Webb anywhere (and we have lived in three Del Webb’s across the country) to be great homes, safe communities, and super follow up when things in the house need fixing.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Great buying experience.

  • Charles N.
  • Verified HomeBuyer
  • August 04, 2021
  • Spring, TX

Great buying experience. On time delivery was great. Post closing fixes a little slower than expected.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Love our home.

  • Josephine P.
  • Verified HomeBuyer
  • May 26, 2021
  • Richmond, TX

Love our home. Everyone involved has been great however the person responsible for design and fixtures obviously had no interest in the fact that seniors live here. The oven has small grey instructions to see and it’s not simple. The microwave opens down many of us are shorter than we used to be so if there are any spills we can’t reach them. The dishwasher has a cabinet between the sink and dishwasher so the rinsed dishes either drip on the counter or on the floor, no consideration there also the majority of consumers are right handed and it’s on the left. These are not major issues but ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - So far satisfied but overall we are glad to be part of Del Webb

  • Fernando S.
  • Verified HomeBuyer
  • April 08, 2021
  • The Woodlands, TX

So far satisfied but overall we are glad to be part of Del Webb community

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - All of the people I dealt with, the sales office, design center

  • Barbara K.
  • Verified HomeBuyer
  • February 03, 2021
  • The Woodlands, TX

All of the people I dealt with, the sales office, design center and the supervisor of the building of my home were very helpful and responsive to my questions and concerns

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - My experience with the building of my home was good the staff

  • Cynthia B.
  • Verified HomeBuyer
  • January 27, 2021
  • Richmond, TX

My experience with the building of my home was good the staff informed me often about the building progress. Sending pictures and answering questions I am happy with my new neighborhood and home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good build experience

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Richmond, TX

Good sales and build experience. Choice of options is limited and really adds to the price considerably--a bit of a surprise! Quality of some details--paint, wood trim--not up to the quality of the overall house. Overall great home!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Somethings great, somethings good

  • Robert H.
  • Verified HomeBuyer
  • March 26, 2020
  • Richmond, TX

My superintendent Randy was great. Always patient and understanding and promptly reactive. Some items way overpriced (esp. at design center where there is a great deal of pressure. Hardware like kitchen sink, towel holders, toilet paper holder look nice but very poor quality. Stella, our sales representative was very honest and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Taft home in Sweetgrass

  • Cathy E.
  • Verified HomeBuyer
  • September 11, 2019
  • Richmond, TX

I'm loving my home but Del Webb has located the patio of the new home being constructed next to mine 8 feet from my patio. The back door of the home next door looks directly into my home and my door looks directly into the home next door. I'm not happy about either of these situations. Care should have been taken to avoid this. Del Webb needs to provide privacy for both our homes in the form of a privacy wall between them. I'm hoping they will offer and I don't have to fuss about it. A screened in porch with either latice work or some type of privacy between the two homes. I want to be able ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - One issue was the bathroom.

  • David J.
  • Verified HomeBuyer
  • June 05, 2019
  • Richmond, TX

One issue was the bathroom. The shower door hit the door when opened so changed door to an accordion door. Superficial cracks on back patio had to be filled in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del WebB Survey May 2019

  • David R.
  • Verified HomeBuyer
  • May 01, 2019
  • Richmond, TX

My wife and I fully enjoyed the build process. Our field manager did a fantastic job addressing our questions and concerns. We would do it again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very good

  • Susie K.
  • Verified HomeBuyer
  • May 31, 2023
  • Spring, TX

I love the plan of my home and really appreciate the walk in attic,

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Our Field Manager, Joey, has been and is great to work with (5-stars). The Service Center however is currently overwhelmed with service request and extremely slow to respond it at all.

  • Robert K.
  • Verified HomeBuyer
  • August 05, 2021
  • Spring, TX

Pulte Homes are well constructed and energy efficient. Good selection of materials for finishing the interior. Great floorplan designs with option selections. Overall a very nice home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - Satisfied.

  • Thomas W.
  • Verified HomeBuyer
  • January 13, 2021
  • Richmond, TX

Satisfied. With covid lockdowns, everyone helped at every juncture to build nice little house

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - Salesperson was responsive.

  • Anant A.
  • Verified HomeBuyer
  • June 29, 2021
  • Richmond, TX

Salesperson was responsive. Too many subcontractors that we do not even know. It would be better if a list is given at the beginning.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4