Del Webb Reviews in Houston, TX

Great buying experience. On time delivery was great. Post closing fixes a little slower than expected.

Great value for the money. Quick response to concerns and questions

House had several unfinished items when we closed. It’s been 3 weeks and all items have not been satisfactorily finished

All in all we had a good experience with this builder.

Our sales and build process were good. However, follow up to any problems that were found with the house, was poor. Our advice, don’t close until everything is the way that you want it.

Sales team was excellent, design team was excellent but decision by Del Webb to accelerate closing date caused very poor workmanship on the interior. A word to the wise...do not agree to close until all work is completed to your satisfaction.

So far all has gone well, responsive to fix something fast ie. a leak after a major rain storm. I bought my house basically via phone which was a new experience and there's a couple of things I might have changed if I had been seeing the actual houses but I'm still loving my house.

We had a wonderful experience with Pulte Homes. Our home was built with quality, all the items that we had issues with were addressed, and it was completed when they said it would be done. Edgar Morales was great to work with!

While Anthony Lamas was an excellent construction manager, the closing process as very poor.

Fortunate to have building professionals Dennis, Joe, and Cory. Each are very courteous and professional. Being a new home owner can be emotional and even frightening. They have been quite patient and understanding

Do not expect quality materials or workmanship

This community has an HOA on steroids. Fees to make improvements such as gutters and generators etc. are insanely overpriced. I feel robbed every time i have to pay one. A nominal fee maybe, but this is rediculous.

The home and process was pretty good overall. But sadly Erika in the sales office once contracted was MIA. Got my name wrong on the few emails sent and really underwhelming on a 1/2 million dollar home.

Pros: Good value for money. Once construction started, excellent responsiveness from build manager, and similar excellent responsiveness on minor fixes since move-in. Design of home was attractive from the start and is very livable now we are moved in. Cons: Salespeople appeared relatively powerless when things went wrong and communicated poorly. Indifferent workmanship in certain areas.

Speed is more important than quality... walls aren't plumb... window screens missing... screws missing everywhere... irrigation pipe leaking and neighbors have many more items

We have had a good experience, what we liked is the constant communication between the builder and us, the trust he gives us and the answer to our doubts.

The person who managed the construction of the house and handled our initial issues prior to closing was great and a person whose responsiveness and attention to detail was great and a shining star within Pulte The sales force was not on top of issues and had a attitude of there way or no way. Someday when the market demand reduces you very well may have a image and attitude to overcome

They are trustworthy and accommodating

Quality was good in most areas. There were areas, however, where it seemed that the idea was to just get it done and not worry about how it looked. Examples: Paint sprayed on the window frame, nails in siding not driven in properly, sod layed in such a way that the yard is uneven and full of holes and landscaping planted haphazardly.

Overall I am satisfied with the home, but was frustrated through the process, the contact was delayed from what i could determine was scheduling subs, still have some minor open issues which required constant follow up. Project manager was apologetic and tried to accommodate me, so wasn't sure where the roadblock was. Then to top it off, due to changes in closing by Pulte, I was assessed a higher transfer fee by the homeowner association, which caused me to accommodate a $30 change for their failure, which meant re-issuing final electronic payments or they were going to delay again.

Salesperson was responsive. Too many subcontractors that we do not even know. It would be better if a list is given at the beginning.

Very nice model homes, attention to detail a bit lacking when interior thrown together while rushing to complete on 3 week delayed closing date

Love our home. Everyone involved has been great however the person responsible for design and fixtures obviously had no interest in the fact that seniors live here. The oven has small grey instructions to see and it’s not simple. The microwave opens down many of us are shorter than we used to be so if there are any spills we can’t reach them. The dishwasher has a cabinet between the sink and dishwasher so the rinsed dishes either drip on the counter or on the floor, no consideration there also the majority of consumers are right handed and it’s on the left. These are not major issues but they do make a difference . Again we love our home and the construction team and hope these suggestions and hope Pulte appreciates our input. ... More

Watch what they do, make sure they get it right.

Although these are not custom homes , you are able to make options that make the home more suited to your needs.