Del Webb Reviews in Houston, TX

The neighborhood is great! The neighbors and activities are welcoming, very friendly, and fun. The lifestyle director is outstanding. The build and purchase were hit and miss. We had four different salespeople, our construction manager left just before we closed, and I think we're on our fourth service representative. The design center was very good. The construction manager was ok, but not very attentive or communicative. The cleanliness of the construction site was not good at all. The final quality of the build seems to be pretty good and I'm happy with it. The warranty service follow through has not been impressive. We have issues that have been open for several weeks. We are enjoying the house and enjoying the lifestyle. Happy to be here. ... More

Watch what they do, make sure they get it right.

It's unfortunate that one bad experience can ruin an otherwise excellent product. Our garbage disposal was destroyed by a golf ball size glob and other pieces of hardened concrete or grout left there by workers. After some back in forth with the Pulte customer service personnel the disposal was replaced by a plumber. I hope this shoddy workmanship is not repeated elsewhere in the house.

The building process using critical path scheduling is too rigid and inflexible. Common answer when asking about idle days was "subs go by the schedule ".

The floor plans available are really nice. Even though most people choose the Magnolia or Tangerley, the exterior elevations and brick choices make the neighborhood varied. We had a decent experience during the build process where the majority of things were repaired when we or our inspector pointed out. but we are still waiting for a cabinet shelf to be repaired (promised it would be done two weeks after closing). They also built our garage door openings crooked and attempted to repair right before closing and they are still slightly crooked. The worst part of the build is the Sheetrock. Window openings vary by 1/2” from top to bottom and you can see the seams on most all ceilings. If you build HIRE YOUR OWN inspector. Do not trust they will find the problems before closing on their own. Our inspector found multiple issues with the HVAC and wood floor installation and they were repaired before closing. Their inspector did not find these problems. Warranty service after move in is very responsive. As with any new home the upgrades are expensive. The Pulte design center is really nice and the designers were extremely helpful. The home seems to be very efficient. It maintains the temperature without constantly running the HVAC system. There will be issues with any home build and overall we are pretty happy with our new home and the neighborhood. I would highly recommend this neighborhood and the homes. You just need to watch and point out problems during the process. ... More

Doors could’ve been installed better!

little items were overlooked, (some tp holders needed to be tightened, door to garage needed lock adjusted, had to change wiring of dryer due to age). Despite having touted that Fulshear does not allow any structure over 10 feet, lo and behold no sooner had I moved in but several cell towers were constructed around our area.

That there is not enough storage in the master bathroom and guest bathroom, The towel bars are plastic, not enough light in the bathroom. The thermostat is old school and not easy to use. I had to call in a service order to get my back door working so it would not stick and a service order to have a kinked pipe straightened out so my dish washer would work.

Built with seniors in mind.

Excellent experience with sales person and very good with construction supervisor. House seems to be well built both foundation and structurally. Fit and finish below average with excessive issues on drywall work and poor quality painting. Also substandard cabinetry and engineered wood flooring. Had several instances of subcontractors damaging concrete, windows, walls, cabinets and countertops. Pulte Construction follow up is okay, but punch list items are many more than we expected.

Our sales and build process were good. However, follow up to any problems that were found with the house, was poor. Our advice, don’t close until everything is the way that you want it.

Chris is suppose to have repairs made to electrical, they were taken care of. the lawn people broke the clean out, Chris daid he would take care of it been about 2 weeks now no response. Chris was suppose to have trim person and painter take care of an issue on laudry room dor jam, no response in about 2 weeks. I can't recommend Del Webb due to no timely response. These issues were brought up around june 5th, how ever I had to return to Alabama to finish my move here. Texted Chris on June 15th that I was back at the home. Also turned in infomation on line about repairs.

Dealing with Pultie and Del Webb went as expected.

I have only lived here for 6 weeks. It would be better to ask after I have been here longer. It has not been without issues. Some have been resolved and some are pending. I continue to notice things.

Great construction manager who communicated well and listened to any concerns that we had. Finance team were disappointing and some of the quality of the finishes were disappointing considering the cost.

The jury is still out

Pros: Good value for money. Once construction started, excellent responsiveness from build manager, and similar excellent responsiveness on minor fixes since move-in. Design of home was attractive from the start and is very livable now we are moved in. Cons: Salespeople appeared relatively powerless when things went wrong and communicated poorly. Indifferent workmanship in certain areas.

We love the home and the neighborhood. However, we had multiple issues with the quality of the workmanship. We have paint splotches on the tile, a stain in the tub, and one outlet that has never been fixed. It was also the worst landscaping we have ever had. They didn't grade the lot or try to feather the sod.

The quality of the craftsmanship on things that show (Tile, cabinets, appliances , etc) disappointing.

We love our Del a Webb home and the community. So much to offer. Well built home. Our only problem was Pulte mortgage. They were awful. Do not use them. Should have paid cash and saved ourselves a lot of stress.

First the positives: very friendly and responsive staff, across the board. Secondly, they are very schedule conscious-your home will be finished on time no matter what. This positive leads to the negative. Negative: quality of workmanship. There were multiple instances of poor installation/craftmanship. If you raise the issue, the customer service team will address it right away (not necessarily right away to fix, but will respond promptly). That said, I have the feeling if the home buyer doesn’t point out the problems before closing, they get left as is—-probably to keep on schedule It seems there should be more supervision of the trades at each stage. I might rate a level higher on most items, but am still waiting for some issues to be addressed. ... More

We chose this neighborhood bc it is absolutely beautiful. We decided on the Contour plan by Pulte. The workmanship is definitely lacking. The painters were sloppy. The tile guys did not do quality work either. Our tile in the master bath is extremely uneven. Waiting on repairs now & they r not very responsive. Just not as pleased as we thought we would be with our new home. And sadly the lady that did our closing was extremely unprofessional. Overall we do love the house & the neighborhood and will certainly enjoy the amenities when they are available.

The build went very quickly which may have caused issues with the construction of the home. Some issues were tended to right away - still waiting on other issues to be addressed and resolved.

Finishings are bad for the price paid. Landscaping is terrible, grass is uneven and already tripped twice on the backyard . The garage finishing is absolutely the worse I ever had. Not happy at all .

Pay close attention to the the workmanship a