Del Webb Reviews in Washington, VA
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What Washington Homeowners Have to Say About Del Webb.
Read all 286 verified reviews from homeowners that built a new home with Del Webb in the Washington area. Washington homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Washington Area
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Customer Reviews
Del Webb - Good overall experience with the purchase of our home
- Jonathan E.
- Verified HomeBuyer
- September 14, 2021
- Haymarket, VA
Good overall experience with the purchase of our home
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - Responsive project manager and follow up on small items after
- Jan T.
- Verified HomeBuyer
- September 07, 2021
- Haymarket, VA
Responsive project manager and follow up on small items after settlement.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Great area to live in.
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Haymarket, VA
Great area to live in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Del Webb - The choice of colors of sidings throuhg out of the community
- Hafiza R.
- Verified HomeBuyer
- August 01, 2021
- Haymarket, VA
The choice of colors of sidings throuhg out of the community make it look very sad.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
High quality builder with high quality fixtures
- Anonymous
- Verified HomeBuyer
- July 30, 2021
- Haymarket, VA
Non-customized and limited design options but end results are wonderful! By doing so, the quality is superior.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - We had a great experience all around.
- Anonymous
- Verified HomeBuyer
- July 29, 2021
- Haymarket, VA
We had a great experience all around. Our foreman Will Wenzel was great and easy to work with and attended to our needs prior to, during, and after closing. Thank you for our new home.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - Great neighborhood and thoughtful folks from sales office to
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Haymarket, VA
Great neighborhood and thoughtful folks from sales office to builder representatives.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Poorer quality building materials
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Fredericksburg, VA
Check on building process during building
Del Webb responded:
We are disappointed to hear that you are unhappy with the quality of your home. If there is any additional feedback you would like to share or anything we can help with, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Quality of workmanship
- Donna C.
- Verified HomeBuyer
- July 28, 2021
- Fredericksburg, VA
Pulte Homes provide excellent models for the over-55 population, including many choices and amenities appreciated by this age group. The homes are well-built and the repair and management services are great. I moved to this Pulte development because I had a good experience in my previous home which was also Pulte built.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A lot of crooked door frames and sloppy finishing work
- Roy S.
- Verified HomeBuyer
- July 28, 2021
- Haymarket, VA
We were not told about many options that we have liked and would have purchased.
Del Webb responded:
Oh no! We are so sorry that our team was not thorough in explaining your options but thank you for taking the time to share this feedback so we can learn from it. If there is anything we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 4
pretty quick build out process - even during covid time
- Priyadarshi D.
- Verified HomeBuyer
- July 28, 2021
- Fredericksburg, VA
a better attention to details while the process of start to finish to closing is quite seamless and quick
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Del Webb - Overall, a very good experience.
- Kathleen Q.
- Verified HomeBuyer
- July 06, 2021
- Haymarket, VA
Overall, a very good experience.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - They are in over there heads.
- Diane G.
- Verified HomeBuyer
- July 01, 2021
- Haymarket, VA
They are in over there heads. Cutting corners to get things done faster. Instead of doing it correctly from the beginning.
Del Webb responded:
We are sorry to hear that you are unhappy with the quality of our construction. If there are any specific concerns we can help address or any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Top notch sales rep & field manager
- Samuel C.
- Verified HomeBuyer
- June 30, 2021
- Fredericksburg, VA
Beautiful community; quick build, settled on time; lots of amenities with HOA fee; neat app lets you place furniture & manage your interior before you move in.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lost Quality
- Anonymous
- Verified HomeBuyer
- June 30, 2021
- Fredericksburg, VA
Quality is gone… everything is rushed… and attending to errors and construction issues is an uphill battle!
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
Great Quality at a Reasonable Price
- Richard H.
- Verified HomeBuyer
- June 29, 2021
- Fredericksburg, VA
Customer Service has been superb throughout the buying and move-in experiences.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Process Went Smoothly from beginning to end.
- Robert K.
- Verified HomeBuyer
- June 29, 2021
- Fredericksburg, VA
Selection, variety of choices, easy of process, and overall quality and appearence.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Met target dates.....service responses slow.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Fredericksburg, VA
Trades sometimes uncoordinated....trades left to put cutouts in places they don't belong.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent sales staff, beautiful property surrounding
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Haymarket, VA
Timely benchmarks, sales people friendly, informative. Due to covid lots of items backordered.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - Appliances were poor quality.
- John D.
- Verified HomeBuyer
- June 29, 2021
- Haymarket, VA
Appliances were poor quality. They broke down very early. Wallboard seams and corners were not done very well. Building expansion and contraction with the seasons caused cracks to appear all thru the condo building. Overall I woould rate the construction and material quality below agerage.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Poor communications; Awful mortgage experience
- Michael S.
- Verified HomeBuyer
- June 29, 2021
- Haymarket, VA
Very poor at returning phone calls; acknowledging emails. Pulte Mortgage requires a complete do-over. No sense of customer service. In the end, I gave up a $7,000 bonus just to *escape* and move to a different lender.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Del Webb - Marvin the supervisor is great
- Carol H.
- Verified HomeBuyer
- May 26, 2021
- Fredericksburg, VA
Marvin the supervisor is great
Del Webb responded:
We are glad to hear that Marvin provided excellent service to you! If there is any additional feedback you would like to share or anything we can assist with, please feel free to email customersupport@pultegroup.com. Thank you for leaving a review! ^AH
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Del Webb - finishing was horrible poor workmanship
- Anonymous
- Verified HomeBuyer
- March 07, 2021
- Fredericksburg, VA
finishing was horrible poor workmanship
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Del Webb - Good The workers did a great job.
- Karen Z.
- Verified HomeBuyer
- January 06, 2021
- Fredericksburg, VA
Good The workers did a great job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder was very knowledgeable about the material and craft
- Socorro C.
- Verified HomeBuyer
- December 01, 2020
- Fredericksburg, VA
Builder was very knowledgeable about all the materials and craft
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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