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Del Webb

Del Webb Reviews in Washington, VA

What Washington Homeowners Have to Say About Del Webb.

Read all 277 verified reviews from homeowners that built a new home with Del Webb in the Washington area. Washington homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Washington Area

277 Reviews in Washington Area

Star Rating Breakdown

5 ★ 113

4 ★ 86

3 ★ 43

2 ★ 30

1 ★ 5

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 4

Value 3.7

Responsiveness 3.9

Del Webb in Washington Area

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Customer Reviews

Del Webb - Regret to buy this house.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2022
  • Haymarket, VA

Regret to buy this house. Terrible workmanship and follow up customer service.

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Production build - no more

  • Ingrid B.
  • Verified HomeBuyer
  • August 12, 2020
  • Fredericksburg, VA

I was told from day one that this was a production build and that Pulte would not make accommodations for individual buyers. That was absolutely the case, without exception. I have never worked with such an unyielding builder. The quality of the workmanship is subpar and the field manager was unwilling to fix the problems. I have had the opportunity to speak with many neighbors now and they have all had the same experience.

Del Webb responded:
We are disheartened to hear that you are not pleased with the quality of your home and have been unsuccessful in getting your issues addressed but we thank you for taking the time to leave feedback. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com. ^AS ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1