Del Webb Reviews in Washington, VA

Good Overall

The home generally is beautiful. The deal was good, People is helpful . We found some little issue in new building as usual , but del Web send team to cover it . So far We are happy with our new home.

The stepped process of building our house allowed us to feel comfortable with the progress and plan well for move in time. Our building manger was very informative at the inspections and responsive to questions and requests that we had.

I am quite happy with the response to a few issues I’ve encountered since moving in. The team responded to me within 24 hours and my issues are scheduled to be fixed this week and next!

I’m glad I found Del Webbs Montebello Farms. The condos here are perfect for me. I’m looking forward to completion of the Club House and it’s amenities which will really make this a community.

Were always responsive to questions and the builder we built with sent pictures and explation weekly. Always answeed questions right away

We were scheduled to close in January 2023, but construction was hurried to close on December 30, 2022; not a very convenient time to close/move. It seems the rush to complete the house in 2022 reduced the quality of workmanship as there were many minor discrepancies that should have been resolved/avoided if more time were permitted for completing the house.

I love living here. A few minor glitches but finally getting them repaired.

My interactions with my construction manager Dave have been always been very productive. He was very prompt in responding to my questions. He even replied to me when he was on vacation.

We had 30 to 40 things on our punch list after our inspection. Our project manager got them all done before closing. And our one month inspection there were four items to be fixed and they were all scheduled immediately. The house is excellent. Of course there are three or four things in the architectural design that we wish were slightly altered, but overall a really great house.

Since we started this proyect, my wife and I , have been very happy with the quality of your service

Our walkthrough representative Josh was excellent and very responsive.

Unfortunately, due to supply chain problems, Pulte was unable to complete our home as originally scheduled. Their communication on the delays could have been better and help avoid needless extra costs on our move. Overall their response to problems after closing has been acceptable.

Considering current supply chain issues, process was exceptional.

We had a great experience all around. Our foreman Will Wenzel was great and easy to work with and attended to our needs prior to, during, and after closing. Thank you for our new home.

Appliances were poor quality. They broke down very early. Wallboard seams and corners were not done very well. Building expansion and contraction with the seasons caused cracks to appear all thru the condo building. Overall I woould rate the construction and material quality below agerage.

Sales experience was fair, too much pressure on buy it or someone else will, yet still units available. Things not fully explained during sales pitch, such as responsible for landscaping. Once purchase made, builder should provide detailed floor plans, made everything more frustrating when you couldn’t do furniture layout in advance. Build quality good, not great, especially tile work. Closet systems are a joke. Have to upgrade everything to get average quality.

We had a good experience with well managed professional sales staff and construction manager. The closing process went very smoothly. We'll have one year to test the quality of the house. For now, we're quite satisfied, and thank Devon (Delwebb sales) and Brian (Pulte construction) for their professionalism and due diligence.

The house construction seems good. Value for the money not good. Lot has a bad view of a house in the back. Highway noise is very high. At $675K I believe we over paid for what we got. The Amazon warehouse in the neighborhood is an eye soar. Neighborhood looks more like a military. I just don’t think the neighborhood is ascetically attractive. The few people we have met seem very nice. We love the lap pool. We were very disappointed that due to the timing of our purchase we had no input (zero) of anything in the house. Lack of flexibility.

Devon and Steven have been great in regards to working with them. Steven has gotten back to me immediately re: issues in the new house that need to be fixed, etc. ... or if I have any questions. I realize he probably is supervising a lot of workers and it's probably hard to check all their work thoroughly. Regarding Pulte homes in general .... our last home was a Pulte home and the workmanship was pretty good. It's been a bit disappointing in seeing the quality of products used nowadays to save costs (you can see through the insulation to the wood frame of homes/condo buildings going up now, the cabinet doors are so flimsy and the knobs mark the adjoining cabinet door immediately, you can't access the 2nd trash bin as the cabinet doesn't open out far enough, I can't access my bottom freezer bc the door hits the shoe molding so cannot open all the way, etc.). Steven did a great job. I'm just saying that Pulte in general has scaled back on their quality of products and functionality within the home. ... More

Beautiful home, modern design in an exciting new community. Good and speedy customer service. Improvements in quality control can help make the full experience even better.

House design need some improvements, such as no windows in the bathroom and kitchen is dark. The kitchen needs windows for light and fresh air. Refrigerator space is too small and could not fix regular refrigerator.

Sales manager and construction manager were very nice and very responsive. They were pleasant and easy to work with. Customer service manager is also responsive.

Several options were not available. Did not insulate all garage walls. landscaping was quick and dirty, no care or tight placement of sod. Exterior walls were 2 x 4 construction, not 2x6. Windows were single hung not double hung, not an option. paint seems cheap, comes off with painter tape.

Downsizing after 35 years in your home is a complicated process but the sales and construction field staff made our move to a Del Webb community a positive experience. Thank you Siobhan, Josh & Zach