DiVosta Homes Reviews in Indian River County, FL

Once the payment is made it is very difficult to get the small issues resolved.I highly recommend you have several people doing walk thru cause if you miss something that you can't see right of way you are told you can't do anything about it should of been see on walk thru.still waiting for issues to be resolved it is now 2 months since we moved in and still waiting. However one construction manager did go over and above even after his part was done (Todd Griffin) if you are lucky enough to have him. He always responded when we had issues when others did not This is Elaine's Review

The communication with our project manager was good at first. Then once we got further along it was hard to get answers to our questions. Now that we have closed and moved in, there are issues that need to be fixed and it’s a constant follow up with when people are coming to do the work. I know we are in Covid tiles and workforce is low but it’s like they forget the people that have bought homes from them and continue to build homes instead of getting the small things fixed at peoples homes

The quality of materials and workmanship could me better. Two times tickets have been submitted and nothing has been taken care of..

I will never suggest this builder. Only wants money. Pushed to close with a rush walkthrough and many problem found after the fact. Still waiting for resolution to issues.

The actual build process was overall great. Our Construction Manager kept us in the loop and updated throughout the entire process and was quite enjoyable to see. The quality of the over build is very good. Some minor things here and there you catch, but overall more positive than negative. The customer care has been good so far and have been helping take care of warranty related issues. Our major concern and something YOU should be very aware of is the community itself. We were sold that our new community is a "family" community. If you are a "family" looking for a new home, I would thoroughly do your research before making a decision to purchase a property in one of these Divosta HOA communities that permit all ages to buy. The HOA rules set are very strict and many frown upon new families (with little kids) moving in. The perception is that these communities are not advertised as family communities, therefore, they are not. This is unacceptable. As a new family, in a brand new community we are being harrassed by homeowners who think they are in a "retirement" community. We are not felt very welcomed and feel very uncomfortable letting our child play outside our home and at the clubhouse. We also are not allowed to put up a swing set or little playground in our own backyard. BEWARE if you're a family looking for a new home.. ... More

I love the home, Divosta/Pulte however does NOT tell you when there are problems until they can't avoid telling you. Permitting, supplies; these delays are kept secret as long as possible. The building of our clubhouse and pool is a current example.

Overall we like our new home. One huge problem we have experienced is a horrible interior paint job, window frames around permanent windows look horrible, our outdoor A/C unit has a very loud vibration noise and glue/caulk is all over the floor tiles. We continue to work on the floor ourselves, as it is very unsightly. Currently still waiting for all of our warranty repairs to be completed. Very frustrating.

Design was great, but Quality & workmanship of the house was ok at best. Some Contractors were sloppy with their work, & fit, and finish was not so great in certain areas. Ordered & paid for an upgraded refrigerator and received a basic (loaner) refrigerator at closing, Still waiting for our ordered refrigerator 2 months after closing! Other issues still open. Warranty follow-up communication for issues needs improvement.

Sales person and person from Castle Management have been rude and nasty, which has made this an unpleasant experience.

When a home is 'built' in only four months, there is little time for attention to details. Receiving service after move-in has been slow and the 'customer service' representative hasn't been responsive.

While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.

All walkthrough issues are not taken care of month-and-a-half later

The sales department and project manager do not communicate together. You told one thing and get another. Very poor response time on issues.

Incredibly poor post-closing service on construction deficiencies. Long list of problems never addressed. Lots of promises, few results. Outrageous service.

Sales experience 1 Star. Horrible experience. Closing experience 3 Stars. Construction Manager 5 Stars Excellent experience. Customer Service 1 Star Responsiveness terrible, only. responds when contacted multiple times.

Manager appears to be sincere and concerned but issues do not get resolved. He would listen and agree that something had to be fixed but it never was. The contractor would move on to the next phase, never fix was reported.. and then the manager would not pursue it. When I would inquire with a direct question like has the replacement been ordered. He would respond with “I called him many times”, lt is being worked”, “It will be taken care of”, etc. this went on for 6 months and still was not resolved when we closed.(a month since closing and still open issues. When I told the manager there was the potential for roof leaks, he told me I have a year warranty so don’t worry. ... More

It was a horrific experience and still is!!!!!!!!!!!

I was extremely disappointed with my experience. This is the second home I bought here and the first one the experience was great. This one has been the total opposite. I bought the model home, which I understand is a spec home and I understand that there could be some nicks and dents, basically cosmetic, things that need to be fixed and I accept that and have no problem with that. But the spa does not work, and hasn't since I purchased the home, which is attached to the pool. There is no panel to operate the pool and you have to climb over pool equipment to even turn the pool heater on. They basically put in a pool the cheapest way possible with no way to control any functions other than go out to pool equipment and start climbing over it and turning valves. I was told to get spa to work I have to blow into a hose attached to the pool equipment. There are holes at the bottom of all drain spouts since they did nothing to deviate the stream of water away from the house. When it rains heavy, there is a gap between roof line and cage for pool where torrential streams of water come in onto lanai so not able to put any furniture there as it would get damaged with every rain event. There is no working fan in master bathroom. The front door does not close properly, and it is hurricane proof but any big gust of wind will blow it right open since it opens in instead of out and the door handle is loose. Electrical outlets in floor are non-functional. Cabinet doors have gaps so that you can see inside the cabinets - not installed properly. cracked tile in bathroom upstairs. Garage floor has two big stress cracks. The house has speakers throughout the house but no one seems to be able to tell me what they connect to. House has an alarm panel, but again, nobody can give me any details. Was told it would work with Xfinity and Xfinity just laughed and said impossible. And I could just go on and on. While in my previous home if I called with a problem someone was at my door within minutes to address it, here I'm mostly ignored. Was told to call Schlage and tell them I need a new door handle, blow into a tube to start spa (great idea during a pandemic). Was told cabinet doors would be corrected - didn't happen. Was told to get some river rock and fill in the holes created by rain creating holes every place there was a rain spout. Seriously?? Basically was just given stupid answers to real problems to make me go away and not bother them. I am sorry I ever bought this house. It has not brought me any joy so far, just aggravation. Plus I received two letters prior to my closing stating that if I did not close in time I would be i default and lose my deposit, even though I signed the Agreement of Sale contingent on my being able to get a mortgage without first selling my other home. They wanted to close on this house before their fiscal year ended and a week after I closed they started building a house a couple of feet from mine where it was just landscaping, trees and shrubbery and grass. So now I am dealing with construction noise and dirt on top of everything else. I just cannot recommend them to anyone at the moment as it seems that once you sign those final papers you are just an annoyance to them to be dismissed the quickest way possible. ... More

After 2 months in the new home the punch list has still not been taken care of. The a/c has failed once, the electrical went out in 3 rooms and the warranty department would not show up and an outside company needed to be called, the backyard floods and there are numerous defects.

When you buy a new house you expect that there will be some small issues. You don’t expect that the lights will fall out if the ceiling the doors won’t close the roof is leaking and nobody seems interested in fixing it. The fact that the daily rain is running through the electrical fittings in the bathroom and tripping out all of the electricity doesn’t seem to be a concern that needs to be addressed in addition to the fact that the ceiling will collapse if this goes on much longer. Still can’t open the sliding door to get outside. Not what we expected at all

Not only did we pay extra for, and not receive event for our stove that now is a major problem to fix that will cause all kinds of issues in the kitchen, but our bathroom is pitched in the wrong direction. Someone from Divosta came out to check it and make sure that all was well, only to find out that the entire floor needs to be completely removed and repaired. This will take days. In both of these major repairs that are required, constant damage is being done until the repair is made. Sorry I listened to anyone who told me Pulte and Divosta were quality builders.