DiVosta Homes Reviews in Naples, FL

My new home is very well constructed

Quality, customer service, trustworthy were all outstanding.

I would recommend others It was a pleasant experience

very responsive to needs and requests. completed house in a timely manner. very few issues after closing. just a few touch ups

Great build and support thru the build. Warranty group/ responsiveness not so good.

Most subcontractors are on piecework contracts. We have found a few of these companies to be poorly managed and their workers lack training. Painter has many items to correct and was a no show for first appointment. Kitchen cabinet had to make two tries to correct a pull out shelf that kept coming off the track.

Happy with the house have had a few issues that are being responded to

Had water damage from a roof leak. Subcontractor didn’t address problem for a few days. Aragon Pools has terrible customer service. Had pool issues that weren’t taken care of for a month.

Excellent construction management Aron and Alex a good team responsive and are there to be of service

Some initial issues with unequaled wall, non-square outlet installation, and missed areas for paint or paint splatters on darker painted areas. Water not turned on for dishwasher. Hole in drainage pipe and concrete in line that caused back up. Exterior GFI needed to be replaced. All have been corrected.

It’s a pretty hands off process, but they are willing to keep you as informed and educated as you want to be.

House was not ready to be moved into. It was not clean and many items that were suppose to be fixed were not. These issues were identified in the walk thru. We have built 4 houses and this one was the least ready. Follow up on issues has been good but some still remain unresolved. I understand given the times we are living in it will take additional time to resolve these issues.

Our sales guy was great, field manager etc. very inflexible on the options and not enough time to decide on options. Follow up has been very good. Nicole and dime you on everything.

Our project manager Scott was very helpful and on point!!! Excellent

Drainage from house not adequate

Interior walls not sturdy. Gaps between drywall and wall coverings of vents and electrical outlets and switches. Unwillingness to modify original plan to suit our specific needs unreasonable. Too concerned with quick building in order to satisfy monthy goals-they made sure we were closing by the end of the month, regardless of OUR schedule. Their schedule of closing greatly interfered with our schedule, which we had in place for over a year and could not change. VERY inconvenient for us!!

Once the Building supervisor has completed his punch list and has turned it over to the warranty department good luck. Excuses then remedies

Your representatives were very responsive until the day of closing. Since then, promises made are so far just promises. We are also hearing similar complaints from our new neighbors. Not really big issues, but we get the unmistakable feeling that now you have our money, your concern about our approval is less important. We have not been contacted by Aragon pools ever, after a few phone calls to them.

COVID played a key role in the builders ability to deliver on time

Response team is very good and very professional, quality of home has had issues.

Felt super rushed from he start especially during the design process. 3 Hours to select everything? really? Trustworthiness was loss when my discussion with Brian about the need and purpose for me purchasing Tankless Water Heater which was not going to meet my needs with the model Divosta was going to install but Brian never mentioned that and when I escalated to his boss (Justin) his word was taken over mine the customer therefore they refuse to resolve the issue by simply installing a Recirculation Pump for less than $1000. Also was told I could get the color scheme I wanted for the elevation of the house because the neighbor had selected that color which I found hard to believe when I am actually moved in more than 2 months before the neighbor. Found several areas of the house with poor workmanship that can not be fixed. I am not sure I would recommend Divosta (Pulte) to a friend at this unless they would be fully aware of the issues I encountered. ... More

The pool & pool deck was perfect. Roof, exterior stucco & soffit were top notch. Inside, the walls and ceilings were excellent. The tile floors, shower floors, and trim work were horrible. Shoddy craftsmanship for the price of this home. Corner joints that didn't match up, with much too much caulk to hide the mistakes. One of the worst grout jobs I have ever seen (have quite a bit of experience in construction). Finishing jobs like this would NEVER be accepted up in the where I came from.

DiVosta is building a tract home. Don't try to make any changes no matter how minor. If it is not on their option list, forget about it. Make sure any issues on pre-closing walk-through are documented, and photographed. After purchase follow up repairs are not timely. Finally, I suggest that one not use Pulte Mortgage. I had to repeatably submit the same document, use a highlighter for the underwriter to see the requested information. I finally gave up and went elsewhere for funds.

slwo to respond to everything

Working with Divosta has felt like a one-way street. Up front you’re required to meet each and every deadline or you will incur penalties. Then, the home is delivered with all sorts of problems leaving you to deal with the post closing. Getting Divosta to act in a timely fashion is near impossible. We’ve been in our house for over 2 months now and we still cannot use our master shower due to poor workmanship. If you do decide to purchase a home from Divosta or Pulte make sure that EVERYTHING is completed to your satisfaction prior to closing. Otherwise, refuse to close.