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- DiVosta Homes
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- Naples, FL
DiVosta Homes Reviews in Naples, FL
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What Naples Homeowners Have to Say About DiVosta Homes.
Read all 81 verified reviews from homeowners that built a new home with DiVosta Homes in the Naples area. Naples homeowners have rated DiVosta Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of DiVosta Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
DiVosta Homes in Naples Area
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Customer Reviews
Lack of communication
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Naples, FL
Almost complete lack of communication during the build. Overall build quality is not great.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
The attention to detail regarding finish work was terrible .
- Mark F.
- Verified HomeBuyer
- May 27, 2021
- Naples, FL
My wife and I have built 5 homes over the years and this by far has been the worst house in regards to quality of finish work . The contractors don’t have any regard to quality craftsmanship or pride in their work. An example of poor regard to quality - we had office doors with flawed glass - replacement doors were ordered ( wrong style ) and when installed actually looked like they were bounced around in the back of the truck - much more damage than we started with . The same was true for the replacement garage man door .
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Ongoing problems
- Jennifer S.
- Verified HomeBuyer
- February 01, 2022
- Naples, FL
It is such a disappointment with the 7-page typed punch list of items that need to be fixed after we moved in. The list continues to grow. This home was not at all move in ready and the field manager was never seen on site to monitor the contractors and did not fix items throughout the build of the home that were sent to him. We moved in with wet paint and wet grout, have already had a roof leak, and fuses keep shutting off. It has been a horrible experience and I am just praying that everything will be resolved.
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Watch them carefully
- John K.
- Verified HomeBuyer
- July 17, 2019
- Naples, FL
My home building has been a disaster. We had a walk thru and there were several items to be addressed. At the closing projects were supposed to be completed but were not. There was paint. Caulk and grout on the floors. We spent 3 full days scraping paint off the floors and still find it. Doors were not hung properly, pavers were covered with paint. 200 had to be replaced. We are still waiting for a roof problem. The bathtub was scratched. The front door did not line up properly. Our initial representative didn’t return calls. After the closing the new representative did not return calls or ...
DiVosta Homes responded:
We're incredibly disappointed that you had this experience and we have shared these comments with our local leadership team. Please don't hesitate to reach out to us at socialcare@pultegroup.com if we can assist with anything or if you'd like to discuss your experience further. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
This experience was a nightmare
- John K.
- Verified HomeBuyer
- July 28, 2022
- Naples, FL
This company is competent. So many mistake and dangerous ones at that. I am sorry that I did not have an inspection prior to closing there are so many things wrong
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
DiVosta Homes - Terrible I moved in May 7 th in Windy Cyprus Naples new home
- Ray P.
- Verified HomeBuyer
- June 18, 2019
- Naples, FL
Terrible I moved in May 7 th in Windy Cyprus Naples new home and I have roof link The response from your service team was horrible They reported the problem but showed no sense of urgency I now have buckets and the room has multiple links
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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