DiVosta Homes Reviews in Palm Beach County, FL

Love this floor plan and all the space.

Pros: Very well built homes. I was remote so I loved being kept up to date on the home build via drone pics sent by the sales rep B.M. The completion of the punchlist after the initial walk-thru was complete and timely prior to closing......well done! I love the post close customer service assignment. Great to have someone committed to issue follow-up. Not all builders offer this. Love the landscape packaging offer...both design and installation, as well as the maintenance plan. Improvement opportunities: The overall completion was a a bit delayed from the original promise date, but probably to be expected in a pandemic and weather challenges with a winter delivery. Question response time was a little delayed at times I believe due to this being a desired community and maybe understaffed to handle the volume? A bit of back and forth with builder mortgage company (Pulte Mortgage) on getting loan approval finalized....came down to the wire just before closing (March 2021) even though we started the process in October 2020. In the end it all worked out, but knowing loan is final approved way in advance would be less stress. ... More

set higher expectations than they were able to follow through with as per timing with building to closing.

Very happy with the final product A little more attention should be paid to just before closing to make sure the house is 100 percent at delivery

We feel that Divosta built a sound home. There are a few issues as can be expected but we are confident that everything will be resolved.

Pool subcontractor not of the quality to be part of DiVosta Homes

HOA at Castle has no contact number except a call center. This makes for poor customer service. They need to communicate better with gates being open/closed and way to test before closing with homeowners, and other issues that will arise. When internet went down, it took 3 days to repair because we have nothing but a 800# for AT&T and they were unresponsive for over 24 hours.

Overall good experience, quality home. Having issues after close and move in having some warranty issues resolved. I know that response time from vendors is problematic, but frustrating nonetheless

The quality of the building appears to be excellent. My experiences with the process was average.

We love our new home snd community. The building experience was easy, and our construction supervisor was amazing and responsive. The materials available to chose from i the design center and some of the home styling elements are outdated! Wish options and materials were more on current trend. Landscaping throughout the community is also very poor compared to most gated communities in PBC- not sure why lawns and common areas look so bad!

Overall great house for the money , whole construction / sales team was good , quality is very good So far very happy

I think the inside paint could of being better quality,, every time there is a scuff mark on the wall and i try to clean it the paint rubs' off

We love our new home but find the response to fixing post move in / post closing issues to be very slow and have some "no shows" when work is scheduled. Would love a phone call even if appointment cannot be met and has to be cancelled and rescheduled.

Nice house.

Love the design of the house! Our construction manager was great!!! The only thing is we r having some minor issues and still waiting to hear from someone to resolve them.

New to the area. Bought when almost complete. Having trough getting someone out here to address a few issues. It all good till you close then then they disappear

I love my new home but the post purchase and home delivery processes have been less than stellar. I expected better. The closing was nothing special, the delivery was "here are your keys - good luck", and the post delivery follow up has been almost non-existent.

A long list of items to repair and a very slow response to make repairs once you close

PM was great to deal with during difficult times with subs and materials due to Covid. They only give you 30 days to find problems which is not enough time because of moving delays and issues. They do have a one year warranty on structural items.

Once they have your money, the love ends

Be careful as they will tell you one thing and do another. While we love our home, we have lost trust with Pulte completely. Our appliances were on backorder and we were told they would arrive 5 days post-close (this was told to us in writing). Post-closing, we were then told the date was not accurate and there is no ETA. Pulte is now saying they will not provide any credit or allow us to go get appliances, we just have to sit and wait. Totally unacceptable as they have made this exception for others. Unfortunately, this type of discrimination and action will only be resolved via legal action.

The paint job inside is pathetic. My father was a builder and I worked for him. He would be immensely disappointed. The slightest marring or touching, the leaves a mark. They need better painters and more concerned with detail. We paid additional monies for a handicap roll in shower, this is FLOODING. We've advised them of such. It must be re done asap. Of course, due to this C o v i d all entry to home has ceased. The concrete garage entry has cement cracking on lip. The impact windows are scratched. The baseboards by shower were left non painted. Should have used tile or painted baseboard. There's a HUGE piece of missing drywall where kitchen cupboards were installed. There are numerous cosmetic details and a few structural issues needing attention. Paint that was sprayed on floor tiles. ... More

Good, solid hurricane proof house. There are very few standard options. You have to add a lot of upgraded options which are grossly overpriced. There is a mix of houses and townhomes in the community which has now changed to more townhomes than houses and less estate homes being built. Many homeowners are not happy about the builder changing the community plans. Ask the sales associates a lot of questions. They were very nice and helpful but didn't .disclose some important details about our lot. Overall, it's a very nice community

Small details on finishing home.

Lack of communication in some areas. Small things that could have been seen and addressed beforehand were not, that has cost me so many inconveniences as I am now living in the home. Follow ups are subpar.