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- DiVosta Homes
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- Sarasota-Bradenton, FL
DiVosta Homes Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About DiVosta Homes.
Read all 539 verified reviews from homeowners that built a new home with DiVosta Homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated DiVosta Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of DiVosta Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
DiVosta Homes in Sarasota-Bradenton Area
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Customer Reviews
Love the home, unhappy with salesteam
- Anonymous
- Verified HomeBuyer
- March 02, 2023
- Nokomis, FL
My experience buying a home post pandemic could have been better. The salesperson and her manager were not helpful, sent me video of the wrong house, communicated poorly, acted impatiently with my questions, etc My salesperson was sent to another home community in the middle of construction so things went downhill even more rapidly. Communication was poor from the beginning. Salesperson was NOT knowledgeable with the building process and was unable to explain the vidéos she sent to me. I love my home but I would not recommend Pulte as a result of my poor experience with sales ...
DiVosta Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 5
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - Poor quality.
- Francis P.
- Verified HomeBuyer
- August 03, 2022
- Venice, FL
Poor quality. Trades rushed through to get closing date. Numerous issues needed to be addressed by warranty after closing. Many neighbors are sharing the same experience. DiVosta needs to slow down and make sure the quality of the finished product meets consumer expectations. I would not recommend this builder until they get priorities in line.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 5
Not A Custom Home
- Karen W.
- Verified HomeBuyer
- November 08, 2024
- Nokomis, FL
Divosta is not a custom home builder. If you want to have 1-3 options to pick from this is the home for you. Our home was over $1.3 million and we found it very frustrating that we weren't able to customize the way we wanted it. The upcharges for paint and cabinets is high so you won't pick them. The selections are limited and they lock you into your design picks very early and they do NOT allow any changes. The building supervisor did a great job, we were just unhappy with the outcome of the home since we wanted a custom home. The community is done very nicely and it was ...
DiVosta Homes responded:
Hi Karen, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Quality Control is non existent
- Patrica Y.
- Verified HomeBuyer
- July 05, 2024
- Englewood, FL
Cost of home considering workmanship was poor. Sales office was poor. Design center was very poor. Beachwalk amenities extremely nice but the homes don’t do not match the quality of what they should. A million dollar home is not reflected in this community.
DiVosta Homes responded:
Hi Patrica, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Do your homework
- Robert B.
- Verified HomeBuyer
- February 02, 2023
- Nokomis, FL
Closing was rescheduled twice. When we finally got into our home there were numerous defects in workmanship and house was not clean. Communication within DiVosta is very inconsistent. For the price paid one would expect a better finished product.
DiVosta Homes responded:
Hi Robert, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 2
Quality 3
Trustworthiness 4
Value 2
Responsiveness 2
DiVosta Homes - Our realtor was a good person.
- Francis H.
- Verified HomeBuyer
- July 12, 2022
- Englewood, FL
Our realtor was a good person. I feel since I purchased a less expensive home my home building took a backseat to the more expensive homes even though I was among the first 15 to purchase a lot. After closing which was pushed out months, my wife and I spent the entire first week having contractors fix what should have been completed prior to close. Too many construction managers and the last one did a terrible job with making sure everything was correct. Hence, our first week of contractors in our home everyday. I have to say Gene Knoll the customer service rep did a superb job cleaning ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 2
The finish work was substandard
- John R.
- Verified HomeBuyer
- June 19, 2022
- Venice, FL
Despite repeated attempts, I was never in contact with anyone who had any real decision making authority
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
It shouldn’t be difficult
- Ann B.
- Verified HomeBuyer
- October 27, 2021
- Venice, FL
We had to fight for any little change. Make sure you review your plans thoroughly with someone who has experience in home building or real estate. Have a real estate agent represent you. They know the in and outs of building especially if you are not around to monitor the process.
DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - This was our first home build.
- Amy S.
- Verified HomeBuyer
- May 11, 2021
- Sarasota, FL
This was our first home build. What should have been an exciting time ended up being very disappointing. We had little communication and site manager changes as well as faulty equipment installed in our home. Now we can’t get the fridge we paid for and no one is helping us find a resolution. Very upsetting.
DiVosta Homes responded:
We are so sorry that complications have put a damper on what should be such an exciting time. We would like to help address this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Beachwalk Review
- Thomas T.
- Verified HomeBuyer
- November 30, 2024
- Englewood, FL
We are disappointed in the overall experience and the net result. We should have been told about the rifle range next door. The delay on the restaurants was also a negative surprise. The strict "production builder" excuse is inefficient and certainly not customer friendly. DiVosta is not responsible for the overall declining market but reality is that we paid more than the house is worth.
DiVosta Homes responded:
Hi Thomas, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 2
Quality 3
Trustworthiness 1
Value 2
Responsiveness 4
The longest 18 months!
- John W.
- Verified HomeBuyer
- November 21, 2023
- Englewood, FL
To start we had 3 different CMs on our job. The first CM never contacted us and after 4 months we realized he was moved to other houses inBeachwalk. Then our pad was poured and trusses and roof and roof paper were placed on the home. Then we waited almost 6 months for anything else to happen to the house. We then lured that our second CM just up and quit and we moved to number 3 CM. He at least made contact and was available for questions. The following is a list of items where we question the price we paid for this home: 1) Roof tiles sat on the paper for almost 6 months. We contacted ...
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Poor value for price
- Anonymous
- Verified HomeBuyer
- October 29, 2023
- Nokomis, FL
Very poor quality of workmanship and materials. Poor value for price. Sales team unresponsive to needs and concerns. Untrustworthy.
DiVosta Homes responded:
We're sorry to hear that you aren't satisfied with the quality of your home and that our sales team has been unresponsive. We encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. Thank you. ^AF
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Beachwalk sales is a disgrace
- Karl T.
- Verified HomeBuyer
- August 30, 2023
- Englewood, FL
Our first sale lady Faith was excellent!! Our Construction Manager Justen S was excellent. The only two they I can say we trusted. The 2nd salesperson assigned to us (Linda S) was always condescending, like i was a burden for her to deal with, and she has me banned from sales center where the HOA office is located! how is that? how would you feel after spending 3/4 of a million dollars?
DiVosta Homes responded:
We're so sorry you had an unpleasant experience with our sales team and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with your address and contact information so we can get in touch with you. Thank you. ^AF
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
Disconnection
- James J.
- Verified HomeBuyer
- December 09, 2022
- Englewood, FL
From initial excitement, promise and cheerful messaging playing throughout the model homes, quickly became silence and lack of urgency from sales, project managers and broken promises. As our home languished through a series of changing project managers, and lack of any type of communication of timelines, our home disappeared for 60 days as other homes purchased after ours, closed and became occupied. More disappointing, it was later stated that our home should never have been released, as pointed out by a Sr. Field Manager, who quote, "this is not a DiVosta quality type product home". The ...
DiVosta Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your address and contact information. ^TP ...
Total Score 2
Quality 5
Trustworthiness 1
Value 3
Responsiveness 1
DiVosta Homes - Our home is basically nice but there are many follow-up items
- Amy R.
- Verified HomeBuyer
- August 01, 2022
- Nokomis, FL
Our home is basically nice but there are many follow-up items waiting to be addressed. The process took more that twice as long as we were told up-front and proactive communication regarding the ongoing status did not happen. We had to ask. I have never built a house before but the process was stressful.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Too many items had to be completed after we moved in
- Douglas C.
- Verified HomeBuyer
- May 04, 2022
- Venice, FL
The building managers work very hard. They are short staffed. They do try hard.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
DiVosta Homes - This builder employees build managers that are incompetent or
- Steven K.
- Verified HomeBuyer
- January 12, 2022
- Venice, FL
This builder employees build managers that are incompetent or just do not care enough. This builder rushes contractors work on the homes that make workmanship inferior. Only bright spot was our build manager Joe Kenny here in South Florida. Worst was first assigned build manager Carson Clemens.
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
Poor Workmanship !!!
- Luan B.
- Verified HomeBuyer
- May 18, 2021
- Bradenton, FL
Divosta are a friendly team but that doesn’t fix the quality workmanship… When building make sure you visit the site on a weekly basis. Especially before drywall goes up!! Lots of the structure are not installed square. When inspecting everything make sure to take a speed square and a 4 foot level. We have been in our place for 2 months and they are still fixing things. Hope this helps.
DiVosta Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home and are not receiving a quick response to your concerns. We would like to help and ask that you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
poor workmanship poor communication
- Anonymous
- Verified HomeBuyer
- November 28, 2023
- Nokomis, FL
This is the 7th house we have bought and was by far the worst experience. Workmanship is poor. Still have blue tape all over the house 6 weeks after closing. Construction manager was terrible and flat out lied about several things. Was coerced into signing form that house was "100%" at closing or they would not close when we literally had a moving truck coming in and had no where to go. Was told that 100% meant "100% structurally sound" but would not allow us to add that in . Was told punch lost items at preclosing would completed for closing and 6 weeks later still waiting. Sub contractors ...
DiVosta Homes responded:
We're incredibly disappointed to hear that you had this experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
I did not meet the builder. I met the manager, Shaun, who is pleasant but the truth is not in him.
- Janet H.
- Verified HomeBuyer
- September 27, 2023
- Nokomis, FL
My best advice to home buyers is to have patience and a handyman.
DiVosta Homes responded:
Thank you for taking time to leave this feedback. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Never again
- Anonymous
- Verified HomeBuyer
- August 30, 2023
- Englewood, FL
Staff changeovers. Slow completion of the build. Repeated problems needing to be addressed. Information initially provided was incorrect and affected the building process . Disjointed closing process. There were a few people that were helpful but the ratio of helpers to knuckle draggers is about 1:5. The corporate sales office was particularly backward and caused more issues than it solved problems. Loaded with attitude. This was my first new build and based on this experience I would never do it again. At least with Pulte/Divosta
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 1
Value 2
Responsiveness 3
House not ready
- Anonymous
- Verified HomeBuyer
- February 05, 2023
- Venice, FL
My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was ...
DiVosta Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Dissatisfied with the build process…you asked, I’ll answer!
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Nokomis, FL
Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you ...
DiVosta Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - Slow and unresponsive especially after closing.
- Steven B.
- Verified HomeBuyer
- August 03, 2022
- Venice, FL
Slow and unresponsive especially after closing. Delayed closing. Poor communication. Not at all customer centered
DiVosta Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Terrible
- Gary S.
- Verified HomeBuyer
- July 30, 2022
- Englewood, FL
This is the 6th house we have had built in our lifetime and it was the worst experience. It WAS 5MONTHS LATE. Quality is suspect and our sales person never really communicated w us nor helped us when we had issues .
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
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