DiVosta Homes Reviews in Sarasota Bradenton, FL

The initial purchasing sales person and process was good. There was a major delay in completing the villa due to many circumstances. Unfortunately the communication during that time was not always trustworthy. I simply wanted to know the reason for delays. It seemed that no one was willing to step up and just give me the true facts. It wasn't until the construction was fired that I finally met the new construction manager Dan who was very honest and did a good job finishing the villa within my timeframe. The final walk through went ok however manuals for appliances were stuffed into a cabinet drawer with no explanation. Also when we picked up the key a packet of information was simply handed to us with no explanation about any of the contents. It seemed like the sales guy didn't want to be bothered. I am very disappointed that I was charged an amenity fee of $3000 along with monthly dues and there is no center and no indication of when it will be completed. Every quarter we are told the next quarter. This is really a bad business practice. This should be a major priority because it is what we were promised and what we are paying for. With regard to warranty issues. We have major issues with the sheetrock installation that I am sure will get worse. We have a plumbing issue that is still not resolved. Our refrigerator needs new doors that are on back order. The washing machine stopped working and we are waiting for it to be fixed. We never received any touch up paint for the villa. I'm sure there will be more issues with this villa. It will be interesting to see if someone from corporate reads and responds to this review. My guess is no one will even respond. My rating for this builder and it's associates is poor. ... More

Based on our experience, would not recommend a Divosta / Pulte home to family or friends. Didn't meet promise dates, poor communications from Sales, Catch-Me-If-You-Can build quality. Subcontractors don't respect your home, and Divosta / Pulte did little to hold them accountable. We had over 150 items on our 'punch list' to be corrected before closing. Neighbor's toilets clogged after a week due to install errors, and this week, the whole community had a 'do not flush' order while main waste pipes were cleared of construction waste. If you buy from them, be the squeaky wheel and hold them accountable to their own construction standard. ... More

I would suggest finding another builder

TOP MANAGEMENT INSISTED ON AN IMPRACTICAL HOME COMPLETION DATE AND HELD THE PROJECT MANAGER TO THAT DATE. I WAS ASSURED THAT QUALITY WOULD NOT SUFFER UNDER THESE CIRCUMSTANCES BY THE SALES TEAM. HOWEVER, DRYWALL, PAINTING, TILE WORK, APPLIANCE AND CABINET INSTALLATION, PLUMBING, ROOFING, AND CARPENTRY WERE DEFECTIVE IN THE BUILD PROCESS. WE WERE INFORMED THAT OUR MANDATED PULTE CLOSING DATE COULD NOT BE MET THREE QUARTERS OF THE WAY ON OUR 1260 MILE DRIVE TO THE CLOSING. WE COULDN'T BE MORE DISAPPOINTED IN THE ENTIRE PROCESS.

We recently moved into our new house. Our total build out took about 1 year. Our original move in date was supposed to be August. We moved in officially December 31. It was frustrating as the date kept getting pushed back in 1 month intervals leading my family to constantly have to move from short term rental to short term rental. Also, we closed without our house completely being finished which is ok because we agreed to this. However, there seems to be no urgency whatsoever to get our house finished now that we have closed. We have multiple issues that need addressed.

There are a lot of small issue.i can see a push for the timeline to get done before closing. Door painting issue. Counter top issue. Door cannot close easily. AC whistle both inside and outside. Both toilet have issue to fix. Electric outlet issue. Even the window is installed Wrong Still have not replaced yet. 50+ days after closing. Are uou kidding me asking about quality?

The final prep work was hurried to meet a closing date and many items were not completed properly requiring follow up scheduling and homeowner time. Sixty days after closing, no items have been completed.

Significant major repairs due to faulty workmanship after closing as well as numerous warranty issues that have yet to be repaired. Promptness of repair and communication with leadership is very poor.

If you are buying home from Divosta/Pulte - find your own title company, because they will charge you for title insurance. But actually you don't need title insurance with a brand new house. Low quality of kitchen cabinets

Very disappointed in the overall experience. Windows were missing balance rods, customer service not responsive.

Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---

You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.

Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.

The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care person (Gene K) has been very helpful in writing tickets to correct the various issues, but the subcontractors assigned with correcting the issues are very slow to respond. ... More

Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.

Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.

The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.

Field manager was good during building process but closing was rushed and then no response to continuing issues to replace broken windows, front door still not properly hung and several other items in need of repair and completion. Totally frustrated with customer care ability to get things done with subs.

After closing I got no help with Pulte homes.The air conditioning wasn’t working, the lighting wasn’t working, and the pool has tremendous leaks underground. It has been over a month and the pool issue still has not been corrected. I’m very disappointed with my million dollar purchase.

We are still waiting on refrigerator, front door sweep & permanent WINDOWS on front of home . We closed over a month ago.. so very disappointing!!

Overall the experience has been very disappointing for the expense of the house we purchased. Builder only seemed interested in taking our money and building as fast as possible. Quality of finishes is lacking and have needed warranty work. There were no proactive updates during construction process as promised, unless we asked. There has been consistently very poor communication and follow up, unless we pushed for it. Numerous construction quality issues still being worked on months after closing. The people are nice, but the delivery and quality of the work needs improvement.

Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been completed by now but it’s not. I closed virtually and expected if anything needs repair it will be done immediately. Very disappointed. ... More

First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three CMs we got to the point that they stopped communicating back to our request for more information and/or next steps. The CMs have been overloaded and they are ineffective under that overload. It took just under 18 months to finish our home which cost us thousands more in rent and storage. We also had to manage the project way more than we wanted and our punch list is over 40 items long. I doubt that all 40 items will be done in the 12 month home warranty period and I am seriously looking at retaining a attorney who is good with the arbitration process. Love our location but had I know this builder would be so sub-par I would have looked further. ... More

We bought many new homes from various builders over the years but I can safely say Pulte is by far the most disorganized, non-communicative, with sloppy construction controls, and incompetent and unskilled sub-contractors (including electricians, plumbers, roofers, framers, painters, appliance installers, etc.) Our pre-closing punch list was 5 pages long, and our post-closing punch list was 4 additional pages long. Now, months after closing, the punch list is still 3 pages long, and no-one at Pulte could care less. Heck, it took Pulte 5 days after closing just to get us the keys to our house. They didn't even know where the keys where. The post-close punch list includes a bathtub that does not drain, wall outlets with no power (still no power after 2 repair attempts), floor tiles that were install that were more pink than white (but they just installed them anyways), missing doors (yes, no doors!), missing trim casings, stonework with gaping holes in the concrete, kitchen counter-tops that sloped sideways, water heater that drains into the garage instead of outside, shower doors that are anything but vertical. All defects identified pre-closing. The worst part is that every time a sub-contractor is deployed to repair issue, they end up making things worst. Fix an outlet, disconnect the ceiling lights. Fix the countertop, break the cabinet. And since every task is sub-contracted to different contractors, instead for repairing things, they just point fingers at each other and nothing get fixed. "It's not my job" is the most common response heard in a new Pulte Home. The models run a continuous video on the TV proclaiming their high quality of materials and workmanship, yet they can't even correctly install a front door peephole that is functional. ... More

Based on my experience: the new build was dirty on move in date, the kitchen wasn't fully functional and after one month basic repairs and finishes are not complete. It appears there was little quality assurance at the finish and we were moved to "warranty" to resolve obvious flaws, repairs and incomplete items that were clear and pointed out over one month before the close. Based on my experience it's very important the owner is well acquainted with the contract and the upgrades, the builder representatives tried to convince me of items that were not accurate per the actual contract terms. Such as: I was told my upgraded appliance wasn't an available upgrade and I had the highest availalbe upgrade - not accurate; I was told the substitute appliance clause required the owner to dispose of the substitute appliance - not accurate. I had to show the language in the contract before they agreed they were not correct in their assertions. ... More