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- Sarasota-Bradenton, FL
DiVosta Homes Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About DiVosta Homes.
Read all 534 verified reviews from homeowners that built a new home with DiVosta Homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated DiVosta Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of DiVosta Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
DiVosta Homes in Sarasota-Bradenton Area
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Customer Reviews
Lots of great talk but .....
- David T.
- Verified HomeBuyer
- November 10, 2020
- Venice, FL
There doesn't appear to be anyone involved in our home to be dedicated or committed to getting the issues resolved in a timely manner - there is no sense of urgency by anyone!!! We have a $10K zero corner sliding glass door that hasn't worked and we're still waiting to have it repaired after 7 weeks.
DiVosta Homes responded:
We are so sorry that you are dealing with unresolved concerns with your new home. We would like to look into the situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Nothing happens until one complains to the higher ups. Then Builder acts like they are doing you a favor.
- Robert G.
- Verified HomeBuyer
- January 12, 2023
- Englewood, FL
Buy a existing home.
DiVosta Homes responded:
Hi Robert, we're sorry to hear this and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Customer service terrible
- Melanie S.
- Verified HomeBuyer
- January 12, 2023
- Nokomis, FL
Shoddy workmanship and no customer service
DiVosta Homes responded:
Hi Melanie, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
DiVosta Homes - All though COVID was a big issue when it came to building and
- Derek A.
- Verified HomeBuyer
- November 23, 2021
- Sarasota, FL
All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
POOR COMMUNICATION, NO OWNERSHIP OF BUILDER'S ISSUES
- Raphael S.
- Verified HomeBuyer
- November 02, 2021
- Venice, FL
House was not ready at closing, field mgr seemed to be more interested in completion than attention to known issues, seems we paid the price with unacceptable conditions for being proactive on items needing attention. Very disappointed in the whole experience to date
DiVosta Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
all about profit, not client experience
- Anonymous
- Verified HomeBuyer
- February 03, 2021
- Venice, FL
incorrect appliances, poor tile installation, terrible outlet and light switch placements. overall a terrible experience. if we didn't like the amenities of the community, we would have purchased elsewhere.
DiVosta Homes responded:
We are so sorry to hear that you had such a negative experience and are unhappy in your community. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lack of communication and inexperienced loan officer. Catch me if you can quality control.
- Christopher T.
- Verified HomeBuyer
- May 09, 2024
- Englewood, FL
Our construction manager never communicated with us until about three weeks to closing stating that DiVosta was not going to meet closing schedule. Eventually we closed after another delay. Dealing with Pulte mortgage was a nightmare. I was sent a recap of the loan documents there approximately five issues including the wrong sales price and missing about 70% of my assets. The loan people didn’t know how an insurance annuity works. I gave up and paid cash. Your quality process is atrocious, your trades don’t cleanup afterwards leaving paint, grout and mud on the floors we paid $40k extra for. ...
DiVosta Homes responded:
Hi Christopher, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
This is our third home that we have built, and the worst experience due to timely in getting the home completed, workmanship of the home, and just the way it was all addressed towards the home owner. Too many issues not completed properly.
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Nokomis, FL
It is a disappointing experience because this is our last home, our retiring home, and besides being the smallest, and the third built it was the worst experience we have had as home owners. I honestly would not recommend Divosta.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Delay after delay
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Englewood, FL
Beautiful homes, great people within the community. Lots of pain and suffering to get to completion. Deleted over 5 months taking T total build time of 15 months. Hard to get repairs. Imported timely after sale closed. Disappointed with all the commitments by Divista that didn’t happen. Divosta is still telling home buyers unrealistic delivery durations.
DiVosta Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address.
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 3
Wasn’t a good experience
- Jo R.
- Verified HomeBuyer
- February 10, 2021
- Sarasota, FL
First of all we had to tell construction the office window was off by three inches and not centered the double den doors. The framing in the shower was hanging over the shower pan three inches. An a nice note on the front block wall “ chip away” because the block was laid a little short as proven by the overhang in the shower pan 3”, the den window 3” off. All because the supervisor doesn’t check the jobs. Secondly the second story was supposed to be railing, they built the knee wall instead. We had to tell them to correct it. Thirdly the wood interior window sills were not level in two ...
DiVosta Homes responded:
We are so disappointed to hear that you had a negative experience while building your home and are having a hard time getting your issues addressed after closing. We would like to share this feedback with leadership so they can address it accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Patrick the construction manager was the only highlight of this whole process
- Lawrence B.
- Verified HomeBuyer
- November 21, 2023
- Englewood, FL
What happened with the amenities and facilities center. I was told they would be open for use by June of 2023. That's a lie. Not open and available for use as of Nov 19. Rule of thumb with Beachwalk owners, is that if lips are moving in the sales office, there are lies to be had. I could continue but why?
DiVosta Homes responded:
We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, please reach out to us at customersupport@pultegroup.com. Thank you. ^AF
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
Don’t do it
- Lori W.
- Verified HomeBuyer
- May 03, 2023
- Nokomis, FL
Divosta took 18 months to build our new villa. Interest rate doubled and our costs completely doubled. We were barely able to sell it and break even as soon as we took possession from Divosta. We planned to keep it BUT the huge delays and costs prevented us from keeping it. Their contract gives them 2 years to build so they weren’t concerned about the delays and our costs doubling. Will NEVER buy from them again.
DiVosta Homes responded:
Hi Lori, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
Wish I’d never heard of Pulte
- Elke B.
- Verified HomeBuyer
- January 12, 2023
- Englewood, FL
It ha been a nightmare. My backsplash has yet to be finished as well as the hole that was dug in the garage to fix a broken pipe and the floor in the master closet. I have got nothing but delays delays delays and promises and lies.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your concerns and contact information so we can get in touch with you? ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Nothing it was horrible
- Paul K.
- Verified HomeBuyer
- May 04, 2022
- Nokomis, FL
Pulte was terrible from the builders to the mortgage company to the insurance company. They had numerous things not done when we closed. That are still not fixed !!!! I would never use Pulte again or recommend then to anyone these
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Many times we asked ourselves - how could the subs leave it like this.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Venice, FL
1. Ceiling not taped and bedded correctly 2. Walls not straight 3. Floors re "peaking" 4. Door molding 1/4 inch from floor filled with caulk 5. Painting had many drips 6. Molding not painted correctly
DiVosta Homes responded:
We are disappointed to see that you have a list of concerns with your new home. We would be happy to escalate these concerns for you. If you could please email customersupport@pultegroup.com with a brief summary of the outstanding concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Find Another Builder
- Virgil K.
- Verified HomeBuyer
- January 25, 2024
- Englewood, FL
Horrible building experience and horrible builder. Not only did it take 22 months to build, but their workmanship and lack of attention to detail are horrific. I’ve already replaced the tile for kitchen backsplash as well as the tile in the master shower stall. They use substandard subcontractors for everything and it shows in the quality of their work. There is NO communication during the building process and you’ll be left regretting ever buying a home with Divosta/Pulte. It is BRUTAL.
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Very uncaring company to deal with
- Michael M.
- Verified HomeBuyer
- February 09, 2023
- Venice, FL
Very poor communications no one would follow and as we went to supervisors further up the management chain for assistance the would not follow up with us. This is the worst company I have ever felt with and recommend to anyone seeking a new home to look at other builders.
DiVosta Homes responded:
Hi Michael, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
The construction process was the antithesis of the communicative engaging process shown in the promotional videos. I'm an architect and the DiVosta policies and techniques don't pass construction 101.
- Todd M.
- Verified HomeBuyer
- August 30, 2022
- Nokomis, FL
The construction process was the antithesis of the communicative engaging process shown in the promotional videos. I'm an architect and the DiVosta policies and techniques don't pass construction 101. Who builds a house, brings in doors, trim, and cupboards and then leaves the finished house in an environment that is not temperature or humidity controlled for June and July? Drywall, painting, and carpentry are terrible.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
DiVosta Homes - What a nightmare!
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Nokomis, FL
What a nightmare! I’ve built several homes over the years and have always enjoyed the experience. Building always has issues but as long as the builder is honest with you it all works out. There were many instances where Divosta/Pulte was not honest with me. So disappointing. The problems were not due to supply chain issues, it was the dishonesty from several employees of Divosta/Pulte. They just don’t seem to care about the homebuyer. You’re just a number. They certainly don’t make your home purchase an exciting time, just super stressful and unpleasant. The finished product has potential ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Shocked and Disappointed
- Glenn P.
- Verified HomeBuyer
- November 15, 2019
- Venice, FL
The house was filthy and clearly was thrown together by unskilled laborers. This was particularly true with the tile work and grouting. Multiple chipped tiles were installed on the bathroom walls, floor tiles were laid unevenly, grouting is lumpy, inconsistent and varied in color. Managers admitted to us that no supervisor was on-site to oversee the grouting, and agreed that the poor quality grout job encompassed the entire house. When a crew was sent in to address the problems with the tile, they did not protect the tub so it is now scratched and gouged. After efforts to improve the ...
DiVosta Homes responded:
It is so disappointing to hear that your home isn't the quality we strive to provide. We would like to look into this situation and would appreciate if you could email socialcare@pultegroup.com and our team will be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Worst experience of my life. Lied to repeatedly and dismissed because you just do t care. Would never have a friemd or family member move here t
- Carlo C.
- Verified HomeBuyer
- February 28, 2024
- Nokomis, FL
From Jane in the sales office to Dan at corporate, we were treated rudely and lied to about Pultes screw ups and we had to fight every step of the way to be just be made whole. We’ve been living here for a month and there’s a laundry list of things to still do
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please reach out to us at customersupport@pultegroup.com. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Disappointing experience overall not what we expected.
- Sandra r.
- Verified HomeBuyer
- December 20, 2023
- Nokomis, FL
The model homes really sell the house - when you see what you really get I wish I had not purchased here.
DiVosta Homes responded:
We're sorry to hear that you didn't have a good experience and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Terrible , construction managers and sales and no one in the office helpful. I could go on the only way to get my story across is I’m telling people not to buy here
- Anthony S.
- Verified HomeBuyer
- November 29, 2023
- Englewood, FL
Don’t trust Linda sales office construction managers are useless. Spoken to five people all have similiar experiences. It’s up to the owners now to fix problems at our expense.
DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Great until the end
- Jennifer S.
- Verified HomeBuyer
- October 26, 2023
- Nokomis, FL
Sales person was great, structure of home was very good, but finishes from drywall on were done very poorly. Construction manager did not manage the end of the build and was unresponsive to our concerns and/or willing to make things right. Work of the subs was absolutely substandard.
DiVosta Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. Thank you. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
DiVosta not standing by what there employees tell customers
- Robert K.
- Verified HomeBuyer
- January 19, 2021
- Venice, FL
They cut corners any time they can
DiVosta Homes responded:
We are so sorry that you have had a frustrating experience working with our team. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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