DiVosta Homes Reviews

My experience buying a home post pandemic could have been better. The salesperson and her manager were not helpful, sent me video of the wrong house, communicated poorly, acted impatiently with my questions, etc My salesperson was sent to another home community in the middle of construction so things went downhill even more rapidly. Communication was poor from the beginning. Salesperson was NOT knowledgeable with the building process and was unable to explain the vidéos she sent to me. I love my home but I would not recommend Pulte as a result of my poor experience with sales department. Salesperson never sent congratulations note when I moved in. Her manager was not helpful either and at times, he responded with insolence. I would be happy to discuss further in person. ... More

First construction manager basically bullied us into giving high score or threatened to postpone closing, then lack of response to address issues. For the price paid we should have had more bang for the buck on a brand new home. And production home or not we shouldn't have cracked tiles, scratched appliances, an air handler that's not bolted in, flickering lights, snapped roof truss etc need I say more.

We had several CMs over the term of the build. Disjointed process with trades performing work out of traditional order. Very poor communication with buyers. Overall love our home, but the process was at times very painful.

builder very responsive. Finish work could be a little better.

Design is clumsy in many respects and turn-over quality less than expected.

We knew understood post close would exist, although the responsiveness and delays to resolve issues have been unacceptable. For example, the sprinkler near driveway was broken, submitted a ticket on 2/16 and still not fully addressed. The other example is the electrical issue, light switch controlled multiple wall outlets and canned lights. They should be independent of each other.

The whole process went very well. The House is beautiful. We would definitely buy from Divosta again.

The home buying experience has been difficult. There are a number of issues with the quality of the workmanship. I have been working to resolve these issues with the warranty team. It is concerning to have to deal with electric and appliance problems in a new home in addition to cosmetic issues.

Be sure to closely inspect absolutely everything before closing and check that it is all completed before taking possession of your new home.

I would be hesitant to recommend Divosta

DiVosta has marketing materials that lead you to believe they have process of constant communication and feedback on the build of your home. Very little of this process was followed in our case. The quality of the subcontractors work in many cases are below expectations. We expected a much higher quality of work. Our construction manager did the best he could do under supply chain issues and labor shortages. He was responsive to our questions and concerns when we raised issues. Pulte management puts undue pressure on their teams to close projects without appropriate review of the status of the homes creating frustration on the part of home owners. Due to the premature close, the warranty department has a long list of issues to work through, and are overwhelmed. All of these issues lead to a dissatisfaction with the overall process. ... More

The quality of workmanship in every part of the home is amazing. Each encounter with staff members hahas been a pleasure; they have been professional and helpful. I am so thankful to have found such a great home in a quiet neighborhood. I would highly recommend DiVosta as a builder and the Preserve as a wonderful place to live.

Bought our lot in Oct. 21, broke ground in Feb. 22, and after multiple delays and 3 different closing dates, we finally moved in on Dec. 27. Unfortunately, they rushed getting us in due to the holidays and our home now to this day is still unfinished. It’s not in the condition that we were promised nor wanted but it was either move in or have to live in a hotel as our rental home lease was up by the end of the year. We now have MULTIPLE work orders in for all of the work that should have been completed and to repair some of the shoddy work that was done due to them rushing us into our house. BeachWalk knew for a year when our lease was up. We were given an original closing window of Sept-Oct., so being rushed in by the end of the year to an unfinished house was not what we paid for or expected. Also, after working for over a year with our sales consultant, she wasn’t even there for us as she was and has continued to be on extended leave. Therefore, we were left with no advocate, no help, and no promised celebration of our closing. Instead of DiVosta assigning us to someone else, knowing our consultant was on leave, we were left on our own to finish the process. The cabinetry is subpar, the drywall finish is sloppy, our front door casing wasn’t installed properly and has to be completely redone, 2 items from our contract weren’t completed prior to closing and still haven’t been done, etc. Needless to say, we were and continue to be very disappointed for many reasons. This was the first home that we had ever built and it was to be our forever home. It’s not what we were promised, expected per the model, and not the experience that we were hoping for. ... More

Very poor communications no one would follow and as we went to supervisors further up the management chain for assistance the would not follow up with us. This is the worst company I have ever felt with and recommend to anyone seeking a new home to look at other builders.

Although we had to wait three months longer to get our home, we had to go through so many challenges because of the lack of appliances which were ordered and paid for three months in advance, yet … Once we got in the house, there were a couple of concerts. Our customer service representative has been very helpful; trying to get items fixed. With the box loads of dishes to wash before placing them in the cabinets, the dishwasher overflowed; the plumber finally got there three days later and unblocked something then only took 5-20 minutes. The other major issue was noting all the little ants. gnats and flies in the house; we finally noted opening s at the bottom of the glass sliding doors was not closed off. As we continue to have dinner, we were constantly fanning, gnats and flies. We finally notice big openings at the top of the glass sliding doors. Our customer service rep came back to try and help us with that. He brought in the little bristle things andGive me and a cork gun. We will follow up on that; I’m not comfortable if a cork gun can fix that; especially with hurricane strength, sliding doors through the hurricane seasons. ... More

Closing was delayed once.House was not move in ready.Not responsive to punch list items.

My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was "finished" in a hurry -- and it clearly shows in the build quality. To this day it still has so many defects to remedy, that are too numerous to mention. I keep finding new problems almost every day. A bad experience overall; one that makes me question my decision to buy from Pulte/DiVosta. Hopefully they deliver on their promise to make this up to me; otherwise I don't think that I could ever recommend them to anyone. ... More

The craftsmanship is not on par with price. House was delivered with many items on punch list to be fixed. It has been close to 45 days since closing and Divosta has yet to start fixing things

Great experience, as a first time new construction homeowner. While the process is very intensive- it was not difficult. I appreciate the level of support provided to me.

Our driveway and sidewalk were damaged via a dumpster put on our new driveway after construction by builder. Not yet fixed….. Trim missing by hood over stove… Damaged front gutter… Have appointment with supervisor coming up.

Overall we are pleased with our purchase. The sales rep Jim was very courteous and responsive. The project managers turned over frequently and resulted in very limited communication and updates. However, the final manager Pat was excellent and always tried to keep in contact. He did a great job with the walk-through and setting up the punch list. The warranty manager Ryan has also been very responsive and helpful. Although forewarned, one overall concern with DiVosta’s approach is the difficulty in making even minor changes during the process. Also, the final closing was a very rushed process. In summary, the personnel were commendable and we would recommend DiVosta. ... More

Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you WANT it to close. Our home suffered damage from Ian and my husband and I were here cleaning up the soaked drywall, not Divosta. We literally swept and picked up trash, human feces, urine, dead animals, etc from our house on a dozen occasions over the last 15 months. Once we closed, we spent days cleaning paint, drywall mud and texture off of floors, cabinets, and hardware. And, holy cow, the spiders and other critters that we are still, 5 weeks post closing, trying to eradicate because houses are left wide open. It was sickening to know that I was investing $840k CASH for what looked like a dump. it was beyond stressful! Our bedroom carpet is not stretched, dented appliances, terrible detail work, and missed punch list items. I could go on, but I know that it would be a waste of my time, as you’ve already moved on to the next customer. Luckily my husband and I were able to bust our butts getting the house together post closing for our family to live in comfortably. ... More

Our salesperson Jessica was very responsive and full of valuable information to help us make the right decision.

Closing process was very stressful as it appears some coordination between various parties was inconsistent. We traveled in for our final celebration walk-thru with some items previously documented were still not completed. In addition our close was delayed by 1 day given township delays which caused us the amend our travel plans

Almost everything went smoothly and efficiently. Only criticism is that for people who are not from the area, accessing and contacting all the agencies, utilities etc, could be outline in one document with advice. I found I had to go to a number of people for answers and it made it more confusing. Beyond that everything was excellent!