DiVosta Homes Reviews

TOP MANAGEMENT INSISTED ON AN IMPRACTICAL HOME COMPLETION DATE AND HELD THE PROJECT MANAGER TO THAT DATE. I WAS ASSURED THAT QUALITY WOULD NOT SUFFER UNDER THESE CIRCUMSTANCES BY THE SALES TEAM. HOWEVER, DRYWALL, PAINTING, TILE WORK, APPLIANCE AND CABINET INSTALLATION, PLUMBING, ROOFING, AND CARPENTRY WERE DEFECTIVE IN THE BUILD PROCESS. WE WERE INFORMED THAT OUR MANDATED PULTE CLOSING DATE COULD NOT BE MET THREE QUARTERS OF THE WAY ON OUR 1260 MILE DRIVE TO THE CLOSING. WE COULDN'T BE MORE DISAPPOINTED IN THE ENTIRE PROCESS.

That you are in good hands with this builder.

My home owners guide boasts the build quality experience and customer satisfaction. Still waiting. I will say warranty is doing their best to correct all the issues with the house, but I do not feel that a new house should have had so many failings in so many areas.

Overall good experience, quality home. Having issues after close and move in having some warranty issues resolved. I know that response time from vendors is problematic, but frustrating nonetheless

There is a huge labor shortage.

Poor communication about construction progress, until we made contact with the construction supervisor. Long delays with no apparent reason. Other delays due to lack of materials and contractors - just like everything else during covid. Poor oversite of quality, however they are responding to correct all mistakes.

Kept us in limbo during the entire buying/building process, increased the price substantially while they made us wait to go into contract, promised us a closing date but called 2 days before to say wasn't going to be!!! Treated Very unprofessionaly!

While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.

Design was great, but Quality & workmanship of the house was ok at best. Some Contractors were sloppy with their work, & fit, and finish was not so great in certain areas. Ordered & paid for an upgraded refrigerator and received a basic (loaner) refrigerator at closing, Still waiting for our ordered refrigerator 2 months after closing! Other issues still open. Warranty follow-up communication for issues needs improvement.

We recently moved into our new house. Our total build out took about 1 year. Our original move in date was supposed to be August. We moved in officially December 31. It was frustrating as the date kept getting pushed back in 1 month intervals leading my family to constantly have to move from short term rental to short term rental. Also, we closed without our house completely being finished which is ok because we agreed to this. However, there seems to be no urgency whatsoever to get our house finished now that we have closed. We have multiple issues that need addressed.

All walkthrough issues are not taken care of month-and-a-half later

Love the home, but delays made it rough juggling things around until closing took place. Availability of materials were very frustrating.

Excellent Field Manager. He kept us up to date on progress, which was held up due to lack of windows. Overall quality of the home is good despite a few minor service items.

The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.

We closed with the promise our home would be completed. It was not in a livable condition. It hadn’t been painted, cleaned and the paper protecting the tile was still in place. We had to cancel all the deliveries that day. We also didn’t have hot water and the stove leaked gas. Apparently, no one tested them when they were installed . Both were due to poor installation. The washer and dryer were not there and as of 2/08, our pool is still not functional. We closed 12/30. A responsible builder would not have allowed the home to close. One positive, our warranty representative has been great. ... More

The availability of staff to help me through the entire process and their follow up on my concerns. Issues were resolved quickly and to my satisfaction. Overall a wonderful experience

We closed on the builders deadline and had to wait three hours at our closing for them to secure a certificate of occupancy from the county. Went back to our home after the closing to find debris and unfinished items in our home. Not a pleasant closing experience at all. One month later we are still waiting for punch list items to be completed, our liaison at DiVosta ignores my emails, contractors don’t show up equipped to do repairs due to poor communication with DiVosta. This is our third DiVosta home, but nowhere near the smooth process of the others.

They overcharge on everything. My new bathroom drawers were made smaller I’m sure because it is cheaper for a smaller drawer. I went from a Summerwood to a Stonnewater. I think my bathroom being that much larger should have had at least the same size drawer space. I

Ryan Jenkins and Chas Knuttel are the best. Thanks to them, we are in our beautiful home.

Did not have a good experience with having to close on their date and showing up 2 weeks after closing and having things still incomplete and the house a complete mess Hoping the warranty department takes care of this soon

Our sales rep was great. The process of closing and move in was terrible. Doors wouldn’t close, holes in walls, water not hooked up to fridge, pool was filthy….

Some product have to be replaced

It is such a disappointment with the 7-page typed punch list of items that need to be fixed after we moved in. The list continues to grow. This home was not at all move in ready and the field manager was never seen on site to monitor the contractors and did not fix items throughout the build of the home that were sent to him. We moved in with wet paint and wet grout, have already had a roof leak, and fuses keep shutting off. It has been a horrible experience and I am just praying that everything will be resolved.

Great value in home purchase

Overall a great experience, however lots of cosmetics issues that I had to call out/bring to Customer Care/ the Field Manager's attention to be addressed after closing.