DiVosta Homes Reviews

The Talon is a lovely community and we are satisfied with our home but we have had some issues with the responsiveness of the warranty department. Too many phone calls and emails ignored and/or not responded to in a timely manner.

Everyone we worked with through the whole home buying experience with Divosta/Pulte were and have been wonderful. We are a little disappointed with the quality of workmanship for the amount we paid. This is most apparent in the tile work but can also be seen in paint in drywall. We love our new home and appreciate the work that went into it but would have liked a little more attention to detail. Thank you.

DiVosta has much to learn on controlling waste. Surprising an organization of this size doesn’t want to control costs. I get finding workers may be difficult but the various trades should be more respectful of the trade or work that was done at the site BEFORE them. We are thrilled that we had the right Construction Manager, Patrick, as the total project went far better with him at the helm. He’s is hands on and was sure to check on items and respond promptly.

I am happy with my purchase. There are some issues that need to be addressed, and we will wait to see if that happens. Most disappointed in the landscaping company (SunnyGrove) and in the amount of trash the construction crew leaves everywhere. I am also upset that the amenity center is not open and doesn't seem to have a date to open. This was one of the main reasons I chose this community.

Everything that DiVosta/Pulte tell YOU the consumer about expecting the best is REALLY not what you get! Though our Project Manager Dan is a pretty great guy, he can only do so much with what he has to work with. The quality of the workmanship is HORRIBLE, especially when paying this kind of money for housing. There is NO pride in workmanship at all. I guess we never understood "production" building before. It's a pretty 'slap it up" kind of mentality, just get it done and worry about the customer;s dissatisfaction later. The finish on ALL of our walls is like nothing we have ever seen before, and the use of chaulk in the corners to rectify walls that are not plumb is unbelievable. Paint is everywhere, chaulk around the baseboards is horrible. The problem is, if you complain and request to have things fixed, it takes you forever to get it done. It IS better you do it yourself because then you know the quality , BUT, that isn't right after paying so much for a FINISHED, home. BUT, I truly believe that is what DiVosta/Pulte banks on! That the customer gets fed up and does it themselves, thus saving the builder the time, and money to get it done right. IF these were isolated incidents that would be one thing, but when entire communities are talking about the same "issues" you KNOW that it IS a problem. I have had people tell me that ALL builders right now in our area are the same way. Well, that does NOT make it right! We were TOLD to "expect the best", and that we would be receiving a high quality, completed home upon closing. So far, a month out, we have not. And though Dan our Project Manager has done a lot to get us there, we are NOT close to the finish line yet. ... More

Overall good experience, albeit subcontractors need closer hands on management.

I was never shown a selection of pools available to select. Seems as though the design professional was discouraging us due to the backlog pool company had. We ended up with a standard pool which was not what we preferred.

My home owners guide boasts the build quality experience and customer satisfaction. Still waiting. I will say warranty is doing their best to correct all the issues with the house, but I do not feel that a new house should have had so many failings in so many areas.

Poor communication about construction progress, until we made contact with the construction supervisor. Long delays with no apparent reason. Other delays due to lack of materials and contractors - just like everything else during covid. Poor oversite of quality, however they are responding to correct all mistakes.

They overcharge on everything. My new bathroom drawers were made smaller I’m sure because it is cheaper for a smaller drawer. I went from a Summerwood to a Stonnewater. I think my bathroom being that much larger should have had at least the same size drawer space. I

Well I build with this builder before and I was please. The second time ihave issued with microwave in kitchen I was not told I was getting a hotel microwave so I question it I was told we cannot do nothing.I had to go out and buy my own not good still waiting for cover for old microwave the manager inI charge did not even reach out to me .that not good customer service

This has been the first time we built a home and it was an overall good experience. We like the fact that is builder had many floor plans that suited us.

Our project manager Scott was very helpful and on point!!! Excellent

Foreman was very good once he was able to get engaged. We were told the house was coded a spec and he had no buyer. Joe was very responsive and tried to stay within company rules and yet still meet our needs. Once suggestion, somehow electronically share the foreman's list of pending corrections or punch list with a buyer so they can see what things are on his radar with planned date. Right now, my final review could be higher after my punch list is completed.. That is to occur Aug 8-9 and we are returning to FL for that.

Very good initial experience with salesrep. Field manager kept us well informed during build process. But seemed they rushed through the final finishes to close before year end. Now we’re working through list of repairs that in our opinion should have been completed by builder before the close. They drove the ball down the field 95 yards but gave up on the 5 yard line ...

I felt that they provided a nice selection things to choose from for a track housing development

Great building experience...no major issues along the way and minor issues were quickly resolved. Unfortunately, our warranty experience has not been the same. We closed months ago, and not all items on our 30 day list have even been scheduled to be fixed via the warranty department. They have addressed some items but others are still pending

From the outset our experience with DiVosta sales department was very favorable. Thoroughly knowledgeable with various models and related features. Very helpful in deciding which model was best for us without undo pressure. Very responsive to our questions and contacts. Initial contract signing went smoothly. During the design review and selection of options we did experience a rather frustrating issue with the kitchen cabinets. Although we had selected a specific cabinet in the initial quote (off-white) we were told during the design review that they were discontinued. However, they were confident they would be able to secure them. Two days later we were advised that the cabinets could not obtained and that a white cabinet was the only alternative. This was totally unacceptable to my wife and only after repeated exchanges, a suitable off-white kitchen cabinet was identified and subsequently installed. Our most frustrating experience relates to Pulte Mortgage. Although most of the people we interfaced with were pleasant enough, the mortgage approval process was not. Repeated and redundant requests for documents, statements and financial records seemed totally unnecessary and burdensome. On a more positive note, the construction manager was very professional and responsive throughout the process. Helpful and informative with describing the various construction processes and building techniques. The quality of our home once we closed clearly reflects his knowledge, experience and oversight. ... More

Subcontractors who can do quality work, but it usually required that someone is watching closely. Once the closing date is set, everyone rushes and you end up with a long punch-list of minor items.

1. Recommend an option for pool and spa railings. Given the age of the community, it was mind-boggling to my wife and I that this was not available. We now have to go out and arrange to have done at more cost than if it were completed when the pool/spa was built. 2. We spend $ 1,200 after closing to change-out side pool cage screening to privacy screening. This also should be an option that would have saved us some money. Cage company stated that having this as an option would not cause any planning/execution problems. Given the small distance between homes, this should have been available. 3. We spent $ 11,000 for the Gathering Room extension. The work was done but (a) the location of the dining room table chandelier was off-center by almost 2 feet per building code and the standard location of a table and a buffet, and (b) the dining room window was put in the wrong place given the design of the dining room area. We are still, after almost 2 months, waiting to have the light placement issue fixed. We are also waiting on hearing that several other issues have been resolved. 4. Extremely happy with our sales person. 5. Extremely happy with our project manager. 6. Very dissatisfied with our warranty person on the timing and communication re: our list of warranty issues especially the dining room. ... More

New to the area. Bought when almost complete. Having trough getting someone out here to address a few issues. It all good till you close then then they disappear

I love my new home but the post purchase and home delivery processes have been less than stellar. I expected better. The closing was nothing special, the delivery was "here are your keys - good luck", and the post delivery follow up has been almost non-existent.

Drainage from house not adequate

Interior walls not sturdy. Gaps between drywall and wall coverings of vents and electrical outlets and switches. Unwillingness to modify original plan to suit our specific needs unreasonable. Too concerned with quick building in order to satisfy monthy goals-they made sure we were closing by the end of the month, regardless of OUR schedule. Their schedule of closing greatly interfered with our schedule, which we had in place for over a year and could not change. VERY inconvenient for us!!

We were forced to close rather quickly with unfinished work. Getting people back to complete the job has been very stressful. No one wants to take ownership for unfinished work it is blamed between construction and warranty.