DiVosta Homes Reviews

We love our Divosta home. Our lot is great. The construction aspect was great and our Project Manager was excellent. However, some of the items used to finish the inside we are not happy with. The tile work is awesome. Basic cabinets OK. Basic granite awful. Granite pitted and not smooth and when we questioned granite manufacturer they informed us that the granite came that way. Had I known that, I would have upgraded. The design center showed us a sample and the quality is not the same. Not a big lover of flat paint. Only other issue is mirrors. Both my mirrors have issues with the silver backing. Mirrors in horrible shape. Not sure what they're going to do about that. Pulte builds a solid home but they skimp on the finishing touches. ... More

Air Conditioner stopped working after 3 weeks. Repaired under warranty

Lots of little things that need to be fixed

We would recommend more attention to fine details with respect to the finishing craftsmanship of the home. Items like grout finishes are sloppy and electrical boxes are out in crooked. Small details make all the difference to the consumer.

Only part of this process that I felt was unfair, was that every little thing is extra and feel very stressed out after leaving design center, although Jen was amazing to work with. But Divosta really should include more as standard instead of upcharging for every item.

From the first time we entered the sales office until the day of closing, we loved our experience. Our sales rep Christy was absolutely THE BEST. After that we met, and got to know our pm Ky. Again The best to work with as he was responsive to our questions. Lastly, Angelina, our warranty representative, was also not just reactive to our needs but was easy to deal with and seemed very good at her job of scheduling and coordinating our warranty issues. The downside of our experience was/ is the poor quality of the drywall and paint. It seems that the painters did zero prep and simply slapped paint unevenly on the walls. No wall sanding, no wood sanding and pitiful quality. After 50 years in construction, I thought I had seen it all but if Divosta hired properly qualified painters, warranty issues would be minimal. There are some larger issues but Angel seems to be addressing them in a positive manner and with a smile. Christy and Ky remain and still, after closing, respond to any items we wish to discuss, these three are the main reason for the high reviews while almost exclusively, the painting is the reason for the less than stellar review on the finish ... More

First time building and the process was fairly easy

Pool subcontractor not of the quality to be part of DiVosta Homes

Divosta built my house in about 6 months. Very exciting process from beginning to end. A little disappointed with the project manager that oversaw my construction. He was no longer there at the end and there were issues that it was too late to be resolved. Other issues were resolved immediately by the quality manager. My advice is to stay on top and ask as many questions as possible to your PM if you are not sure.

Overall positive. Sales staff excellent. Regina was great, she also assisted us with our first purchase. Once Walk thru was completed there was a lag dealing with the customer service group. Not as helpful with getting problems resolved.

Quality on par with other Florida home builders, maybe slightly better. Homes are being built very fast, in 4-5 months.. As a plus, they conduct several pre-close inspections which are helpful. Warranty team is responsive but you will spend the first 6 months getting work redone and products replaced. Not sure what the onsite managers actually do prior to closing, so best to get an independent home inspection despite it’s a new home. We had a gas leak externally underground then another under the stovetop. Yet, the City of Palm Beach Gardens gave a Certificate of Occupation and DiVosta stated the home passed all of its inspections. Seriously? The sales process was very well organized with extensive documentation of alternative options and costs. Pricing was very inflexible. Asked for a $25,000 concession on a $1.5 million home and the sales manager refused. Her reason? She bought a home here and didn’t get a concession from management. Then added she didn’t need to sell the property for 18 months. Seriously? There is so much overbuilding in Fl. Take your time and explore all options and communities. ... More

Overall we have been pleased with our new build in the Beachwalk community. There could be improvements to the home construction options that would make the home more appealing to the purchasers. Even though these homes are not custom build, allowing minor changes to the process would assist in that endeavor (colors and quality of paint, too rushed through the selection process). Our building project manager (Justin) was very responsive and did an awesome job to ensure the construction was high quality and completed on time. Very appreciative of his efforts. After we moved in, we found a small punch list of items that needed fixed. The process to get the punch list addressed was slow and not effective. We ended up performing the repairs on the major of the items ourselves and we could not get the Divosta team to address the list. ... More

The home looks lovely overall. Our disappointment is with the somewhat sloppy finishes, e.g. paint spatters on the floor, fixtures & outlet covers, inconsistent appearance of textured walls, excess grout in spots. These minor blemishes were only noticed after occupying the house for several weeks. We don't understand why painting is done last. We wish we knew water filters/softeners are advisable in southwest Florida as we found it necessary and a hassle to have it installed retrospectively due to the HOA requirements. Our salesperson, Jon, kept us informed throughout the process. Our site construction manager, Fabio, was very communicative, helpful, and attentive to our issues and questions. Our customer care manager, Kevin, has been timely in following up on our post-closing minor issues. ... More

Just a decent new build house

Sales ok, didnt disclose that thir was NO mail service. some issues are good, some they read a stupid script to you and cant think for themselves. Some they want to fix vs let manufaturer do a warranty replacement like the refrigerator (came broken). If dealing with Service guy direct he is good but limited by his bosses They dont leave extra parts or flooring or tiles like other builders. also they forgot to paint closets the house color and will not give extra paint to make your own repairs in those areas.

So many things are left out that they claim to have told you, but when you check, you find out they never did, like a missing sliding door and a forgotten floor outlet that they don’t want to add later.

The home I purchased is overall a lovely home. However, I have experienced issues that have not been handled well so far. I called the builder warranty number to report a number of issues to no avail, and I had an emergency plumbing issue on a Saturday night which ended in me having to call and independent plumber to fix the issue. When I called the emergency number (5 times due to numerous issues) I was eventually told that Noone was going to help me. I then received a call this past Monday regarding the whole issue and I still have not heard back.

When viewing the models remember some of the finishes are not available thru the builder. They can be added after purchase. There are limited choices/finishes for cabinets. You are not building a custom home is what I kept being told. With all that being said, we are pleased with the outcome and look forward to getting settled in!

Really hard to do a complete review since we just purchased. I will say our sales rep, project manager and title people performed above and beyond our expectations. Regarding the home itself ,so far so good and we hope it all works out

Great company to work with. We didn’t like that the interior trim was installed before the hardwood floors. It required them to use quarter round throughout the house!!! It’s a short cut that saves the builder time and money but it’s an unattractive finish for a high priced home.

The experience with this builder one of contention. We had a disatrous experience with our initial rep, Chris, but came back after speaking with our new rep, Gladys. She was responsive and extremely receptive to our multiple questions. You must remember that these homes are not custom built homes, you are buying stock items from the builder. The home is a well built home. You are buying the experience of living in a community so choose wisely.

We love our new house in Talon Preserve! The community is great and can't wait to meet more people. We found the value for new construction to be very reasonable compared to other properties that we looked at. There were many options available during the design phase. Wish we were allowed to do some other customizations. The workmanship could better with a little better attention to detail - everyone we know has had issues and requires fixes that often take a while. Shaun, our building manager was GREAT to work with!

The overall experience was good. The sales office was knowledgeable and accommodating and the closing was fairly smooth. Our project manager did a great job responding to most issues pre and post closing, and was quick to address/correct as necessary. The development is beautiful with lots of amenities. However, post closing, we experienced other issues that the builder is not addressing or responding to. Most importantly is the A/C unit - the temperature throughout the house varies and in some areas feels as though there is little to no cool air at all. The master bedroom is uncomfortably warm even with temperature set at 70 degrees. The HVAC company has been out to check and suggested that the system (selected by Pulte) is not large enough to accommodate the space and there could possibly be issues with insulation. Apparently, several other homeowners are experiencing the same issue. Unfortunately Pulte has yet to respond. ... More

We were forced to close rather quickly with unfinished work. Getting people back to complete the job has been very stressful. No one wants to take ownership for unfinished work it is blamed between construction and warranty.

My home construction process went very well. My CM was a good communicator and he was very responsive. But....6 weeks after closing my pre-closing punch list plus subsequent warranty lists are still not resolved. I have had to really raise a fuss, which I don't like doing. Multiple emails, warranty requests and follow UPS aren't working. And the sewer backed up in my home and no one has offered to help sanitize that mess. I had to clean it up and complain until they finally sent someone in to test for mold, bacteria (almost 2 weeks later,). That is very disappointing. Will I buy another Divosta home? Probably not. ... More