DiVosta Homes Reviews

Had issues the first day with AC, coil replaced. back again 2 weeks later with a freon leak. These things happen and they responded with some prodding because it was a weekend. First time we use washing machine the sewer line is plugged. again these things happen but should have been addressed before closing with any kind of quality control.

We live in NJ, visited and bought a 'spec' home at IslandWalk in West Village in mid-March. We'll be snowbirds.Due to COVID and Divosta contract, we were forced to close remotely without actually being able to see our completed home. We're told it came out nicely, but we've not yet seen it except in pictures and video provided by our real estate person.. We're hoping to visit in mid-September-COVID permitting.

Delay after delay very dirty, no cleanup while working. Sliding doors not sealed and don't roll smoothly. Garage floor a disgrace and needs painted in order to cover up scars and drywall mud that could not be cleaned up

The tiles are uneven. None of the outlets in the bathrooms work. Concrete drips are all over the floor. Beautiful home. Great neighborhood. Terrible consultant, Brent in particular is a used car salesman. The new manager of his is a very nice lady. She’s helpful. Look out for hidden fees.

Poor communication with process of build, closing was several hours and keys were lost along with gate access passes. Work is sloppy. Inside baseboards are primed but not painted, bathroom shower knobs mismatched and shower not working. AC not working, paint is sloppy and not flat. Kitchen electrical is not working right. Very bad smell in house and your workers stated there is something dead and rotting in the walls. Ac not working. Worked with several project managers that were all not familiar with the work or the process.

Homes are beautiful Punch lists should be completed before closing. Do not seem to be a major concern. Sales team excellent

The house was finished without any input from me. Their sales and design reps never contacted me to make this experience a personal one. It was like buying a spec house. I lived in another state and couldn't be here to ask questions and receive answers.

I am disappointed in the grout work on the tile. Divosta tried to fix it, but it should have been down right the first time. Some one stroke two of my paint samples and items that came with my dishwasher and washer/dryer. Divosta has yet to give me the stolen paint and other items! Just stay on top of them while you are building your house!!!

Had Emailed Frank Reda on 11/2/19 and gave him my response ......

Have a list off about 20+ items to fix. Finally after living here 3 weeks, multiple contractors Stopped by to fix some items on my list. 5 done, 15 or more to go. Frustrating since Nobody contacted me to review the list of items before common out. So a few left and told me to submit a new ticket. So now I have to start again and probably Wait a few more weeks.. a 3 x 2 inch hole in the wall next to my tankless water heater Is a major concern , with all the rain, water is getting into the open hole in the exterior wall, Who knows when it will be fixed. Light fixtures hanging off the wall, terrible drywall finish that looks Like a child did or, looks and feel cheap. The quality is not what I expected. ... More

There were many issues that should have been found prior to our move in. The list has been given to rectify and the response to correct has been slow.

For the price we pay i would expect better materials, like not using wood window sills, better quality cabinetry, etc....

Overall satisfied

I am happy but i could be much happier if the workmanship was better. Any outside repair person always remarks about how they don't understand why certain things were used in the build such as "why were these wires used?" Seems like they use the cheapest vendors, no one was supervised as long as they job looked complete they moved on. How many days of work am i going to miss to fix all these issues? And will my issues ever be resolved? Stop telling me that every issue is normal or the style. A towel bar was literally placed where a mirror would obviously go centered above the sink and i was told that is the look. Tiles scratched, paint everywhere and lies about a free year of pest control. Do better. ... More

Too much warranty work to be done after move in. Floors warped and known issue with a support beam not to level in all of their townhomes. walls uneven, all appliances needed multiple service (hot water heater, washer, dryer, refrigerator, stove (6 times), dishwasher, garage door opener). Painters had to repaint multiple walls from nail pops and wavey walls, barely any paint on the walls. Every trade wants to blame another trade. Pulte/Divosta is too concerned with getting units moved into and not concerned with quality of workmanship.

My first days in the house were not good at all. The washing machine flooded the bathroom and hallway 3 times (once on its own when I tried to use it and 2 other times as the plumber was trying to troubleshoot the issue. Additionally, my dishwasher did not work the first time I tried to run it. Had to schedule a repair call and tech came with wrong part so I am working on rebooking the technician.

Should have delayed closing but went foward eventhough many items were not completed. Post closing, problems with repairs. Either progress was very slow, other things were damaged when repairs were made or quality of materials was inadequate and not checked for quality. Many issues related to the doors and trim work. Paint work also very inconsistent. We expected better quality for the price paid. This is not our first home built.

This is my third new home and probably my last (only because of age) and the most expensive. For the price it’s quality is not worth it. I guess we didn’t realize it until we moved in and saw the inexpensive materials and incomplete construction of the end result. At walk through, there were numerous things that were still not done and STILL are not done. Lucky for me I have a handy guy that did complete all the things that needed to be done. It really is a shame that for a home of these prices, you don’t receive a better quality product. And no, I wouldn’t rather not anyone see this review.

Sales experience was very good. Design Center experience was excellent. Most of the construction process went very well until the end, expertly managing the material and labor shortages of the time. In the end, we were forced to close before the house was move-in ready. Over a month later, it is still not move-in ready. You can see where they rushed to finish it, and the work is sloppy. There are many issues with the finish in certain areas that still need to be corrected, and the responsiveness on completing the work is lacking. It really takes the joy out of getting a new home.

We had several CMs over the term of the build. Disjointed process with trades performing work out of traditional order. Very poor communication with buyers. Overall love our home, but the process was at times very painful.

I would be hesitant to recommend Divosta

DiVosta has marketing materials that lead you to believe they have process of constant communication and feedback on the build of your home. Very little of this process was followed in our case. The quality of the subcontractors work in many cases are below expectations. We expected a much higher quality of work. Our construction manager did the best he could do under supply chain issues and labor shortages. He was responsive to our questions and concerns when we raised issues. Pulte management puts undue pressure on their teams to close projects without appropriate review of the status of the homes creating frustration on the part of home owners. Due to the premature close, the warranty department has a long list of issues to work through, and are overwhelmed. All of these issues lead to a dissatisfaction with the overall process. ... More

Our salesperson Jessica was very responsive and full of valuable information to help us make the right decision.

Just wish that I knew a year ago what I know about how this builder conducts its business. Word of advice to the next buyer, do your due diligence, take your time and have the house inspected well. It will save you a lot of headaches down the road. Don't sign/agree to anything before you have things fixed.

I would say the whole experience was stressful. Our sales person was very nice and knowledgeable. Then you send us to a design center where we have 3 hours to make all of our selections. Pretty much everything on the model homes is an extra and if you makes changes after your original selections even if it’s way before construction the change orders are very expensive. Construction took a very long time. Our construction manager was very cooperative and responsive however it seems he didn’t really have much control of times. Of course we understand these were difficult times during Covid. At the end it was a rush and a lot of things to do for closing. Since moving in it seems like every day there is a new issue. Overall quality of work was good but far from great. And material is low quality! ... More