DiVosta Homes Reviews

I will never suggest this builder. Only wants money. Pushed to close with a rush walkthrough and many problem found after the fact. Still waiting for resolution to issues.

The actual build process was overall great. Our Construction Manager kept us in the loop and updated throughout the entire process and was quite enjoyable to see. The quality of the over build is very good. Some minor things here and there you catch, but overall more positive than negative. The customer care has been good so far and have been helping take care of warranty related issues. Our major concern and something YOU should be very aware of is the community itself. We were sold that our new community is a "family" community. If you are a "family" looking for a new home, I would thoroughly do your research before making a decision to purchase a property in one of these Divosta HOA communities that permit all ages to buy. The HOA rules set are very strict and many frown upon new families (with little kids) moving in. The perception is that these communities are not advertised as family communities, therefore, they are not. This is unacceptable. As a new family, in a brand new community we are being harrassed by homeowners who think they are in a "retirement" community. We are not felt very welcomed and feel very uncomfortable letting our child play outside our home and at the clubhouse. We also are not allowed to put up a swing set or little playground in our own backyard. BEWARE if you're a family looking for a new home.. ... More

I’m still waiting for the warranty work to be done on the 20 December. The builder, Scott, has been a great addition to the Pulte team. He has brought it all together the way it should have been done from the start!

Our third Pulte home and not a great experience. Please do not over promise and under deliver. 18 months to close with many delays and frustrating issues- changing construction managers, sales contacts and financial people with no continuity. No amenity center finished on promise. Lets see how they do with my 30 day punch list of items that need attention. We do love the community however.

We had many delays during the home building experience which stretched to 21 months. We went through 3 or 4 construction managers, with only the last one being responsive. Most of the items we identified on the final walk through were not remedied before closing. The process for choosing cabinets countertops flooring, etc. is much too opaque and rushed. Also, it is disappointing the many items that are tied together such as cabinet pulls and bathroom faucets.

My experience buying a home post pandemic could have been better. The salesperson and her manager were not helpful, sent me video of the wrong house, communicated poorly, acted impatiently with my questions, etc My salesperson was sent to another home community in the middle of construction so things went downhill even more rapidly. Communication was poor from the beginning. Salesperson was NOT knowledgeable with the building process and was unable to explain the vidéos she sent to me. I love my home but I would not recommend Pulte as a result of my poor experience with sales department. Salesperson never sent congratulations note when I moved in. Her manager was not helpful either and at times, he responded with insolence. I would be happy to discuss further in person. ... More

I love the home, Divosta/Pulte however does NOT tell you when there are problems until they can't avoid telling you. Permitting, supplies; these delays are kept secret as long as possible. The building of our clubhouse and pool is a current example.

Poor quality. Trades rushed through to get closing date. Numerous issues needed to be addressed by warranty after closing. Many neighbors are sharing the same experience. DiVosta needs to slow down and make sure the quality of the finished product meets consumer expectations. I would not recommend this builder until they get priorities in line.

New Home still some of the same old problems Rushed to complete home and rushed to close so tones of items not completed Punch List of 40 plus items after closing Lack of attention to detail Bad experience with closing due to last minute inspection approval. Had our closing money, signatures and withheld our keys because of a lack of communication, organization and customer care Our Sales Guy was nice and helpful Our Field Manager was nice but I would just sum it up as Broken promises Mortgage has good people but way too much information needs to be provided multiple different times seemed unorganized Home plan is pretty well laid out and is pretty good quality some things cheap some things medium to high end Issues such as: Outdoor Drainage/ certain areas not level / electrical/ tile/ paint/ doors/ dry wall/ windows/dead plants and grass/chipped concrete & pavers/ garage doors/ missing shower head Read the fine print everywhere- like upgrading the shower glass and door with no shower door ever intended to be provided or having to upgrade the upgrade to truly get what you want The Supply Chain is currently messed up which leads to delays, backorders etc. so be realistic with dates Solid Warranty Warranty Guy is very helpful within his power. It will take time and continues to take time for all the fixes needed Some trade segments have stronger workmanship than others First 30 days are very important after closing- be picky! Good Luck ... More

We identified an HVAC issue during the walk-through and were told it was fixed prior to close. It was not. Hard to understate the importance of your AC in Florida. As the new owner, we were obligated to take the lead in the repair effort. (Time and headaches) DiVosta/Pulte's local vendor was sent out 4-5 times to repair - always with temporary success. Our best resolution now is a functioning AC with replacement parts. Given the misrepresentation that the problem was repaired prior to closing and Pulte's strong relationship with the product supplier, I would have expected Pulte to be more proactive in the repair or replacement of the unit after the second or third failure. ... More

Kept calling my future HOME a production build house. I kept stressing for them to take their time and do it right the first time. They told me they had a schedule to keep. Needless to say there were over 65 issues with the house are own inspector we hired found and still trying to get things done good luck.

Took extra month to close due to leak in roof not found, caused damage to bathroom, clog in shower in guest bathroom not found. Found by home owner when shower not draining. Still many things need replacing or repair.south Florida Customer Service Number is a joke!

We are disappointed in the overall experience and the net result. We should have been told about the rifle range next door. The delay on the restaurants was also a negative surprise. The strict "production builder" excuse is inefficient and certainly not customer friendly. DiVosta is not responsible for the overall declining market but reality is that we paid more than the house is worth.

Divosta is not a custom home builder. If you want to have 1-3 options to pick from this is the home for you. Our home was over $1.3 million and we found it very frustrating that we weren't able to customize the way we wanted it. The upcharges for paint and cabinets is high so you won't pick them. The selections are limited and they lock you into your design picks very early and they do NOT allow any changes. The building supervisor did a great job, we were just unhappy with the outcome of the home since we wanted a custom home. The community is done very nicely and it was disappointing that we will not be living in the home but we decided to sell it and start over with another builder that allowed us to customize the way we wanted. ... More

Happy to discuss with an individual

Cost of home considering workmanship was poor. Sales office was poor. Design center was very poor. Beachwalk amenities extremely nice but the homes don’t do not match the quality of what they should. A million dollar home is not reflected in this community.

Walk thru was conducted prior to settlement. The items were never followed thru for its completion. We closed almost two months back. Issues are still outstanding. Similar issues with management company who never gave us the second car gate access decal and the one they gave never worked.

This is the 7th house we have bought and was by far the worst experience. Workmanship is poor. Still have blue tape all over the house 6 weeks after closing. Construction manager was terrible and flat out lied about several things. Was coerced into signing form that house was "100%" at closing or they would not close when we literally had a moving truck coming in and had no where to go. Was told that 100% meant "100% structurally sound" but would not allow us to add that in . Was told punch lost items at preclosing would completed for closing and 6 weeks later still waiting. Sub contractors are subpar especially drywall and paint. Texturing is awful and overspray everywhere. House was filthy when we were given the keys. Our relator was so embarrassed she paid out her own pocket to have a team of people come clean it. here was still construction debris in the house. Paint stains pointed out in pinch list at preclosing in one of the bathtubs looks like it was cleaned with 50 grit sandpaper damaging the tube so bad it now has to be resurfaced or replaced. I can go on and on. The toilet handle fell off after first flush!! ... More

To start we had 3 different CMs on our job. The first CM never contacted us and after 4 months we realized he was moved to other houses inBeachwalk. Then our pad was poured and trusses and roof and roof paper were placed on the home. Then we waited almost 6 months for anything else to happen to the house. We then lured that our second CM just up and quit and we moved to number 3 CM. He at least made contact and was available for questions. The following is a list of items where we question the price we paid for this home: 1) Roof tiles sat on the paper for almost 6 months. We contacted Builders Supply and asked how long the paper can be exposed and they said max 6 months. 2) There were no Sheetrock hangers available after hurricane IAN because they all went to Lee County where they were paid more to work. After waiting over 4 months our rock was hung by a crew from Colorado. And anyone can see that the rock was hung poorly. There are beads of caulk that vary from 1/8 to 3/4 all around the house where the rock meets the baseboard. 3) We have a major issue with our zero triple slider. They first said it was dirt, then a roller issue and now they don’t know what is causing the triple door to be so hard to open. 4) Our front door ($2,400 upgrade) is not installed properly. You can see sunlight from floor to ceiling on the handle side. So the door jam is too big and the door does not seed properly meaning we loose substantial air while hot air causes the temperatures at the door to be over 85 degrees according to the AC tech. 5) Our AC has has to have 2 complete refills of Freon in less than 3 weeks. The Freon was dripping inside at the blower because the soldering job was so poor. They also installed the inside drain right over the filter box so that unit had to be moved and resealed again. And while repairing the compressor outside they split the seal tape around the coil thus causing a drop in efficiency. 6) We got a CO 2 hours before closing because the house was not done until closing day. 7) The master pocket door is not set correctly and is being scratched by nails or staples inside the pocket. 8) We had leaks in the pool….since fixed. Coast to Coast is great! 9) We have 4 broken roof tiles and our insurance company said they will cancel our brand new policy if not fixed immediately. Many calls to Warrenty team have occurred. This is the 5th NEW home we have purchased in the last 10 years and by far the most expensive yet the poorest constructed of the 5…by far! We love Beachwalkand our sales person (Lori) we’re great. The construction and quality are poor at best. ... More

- be prepared for mismanagement of expectation throughout, lack of communication and responsiveness & resolving of these issues. - understand "their" level of tolerance from the builder, vs your own level of tolerance / acceptance -- for example I have two walls e.g. kitchen counter that are 100% crooked, not even close to being straight and I was told "this is the level of tolerance by the builder" - It could of been put up by a small child. - be prepared for A LOT of issues when you move in - we had: -- no electricity in the front of our house for 5 days, I was told it was a small issue but it clearly was not, they were here for 3+ hours ripping sockets out of the walls. I was told the house was set up incorrectly - not ideal and not delivering confidence in my purchase. -- the wall sockets from the electrician are still hanging out of the wall, it's been 2+ weeks waiting for a plasterer and painter to stop by -- floor tile cracked in living room -- Window cracked -- no mention of anyone coming by to fix it (noted at closing) -- office doors need to be replaced -- no mention of anyone coming by to fix it (noted at closing) -- master bedroom door damaged -- no mention of anyone coming by to fix it (noted at closing) -- shower tiles now cracked -- no pressure in the guest shower -- no pressure in the main shower -- blockage in the master shower -- ANTS -- THOUSANDS of ANTS -- we now have an infestation of FRUIT FLIES -- our garage was not cleaned for over a week, covered in plaster + dirt -- when we closed, there were no keys for our house and no one seemed to know where the keys were. First day one in our new house, we finally had to call a locksmith at 11pm on a Friday night to get us keys to the house ($400 later) ... More

At this time, the above "stars" are all I can give. Overpriced homes and we haven't lived here for more than 6 weeks and already our HOA has gone up. Our sales manager didn't even meet and greet us to give us a "congratulation" and hand us our keys and papers and now we fell through the cracks with HOA issues. Our construction manager did the best he could with vendors not coming by to get the house in order for the closing. Our warranty person is useless. He doesn't even remember coming to our home and meeting us to discuss things that need repaired and looked into. Today, he just sent me a schedule of repairs that is wrong. We are frustrated to say the least. Landscaping is included. It's just little $10 plants for the most part.....fillers. We spent $550,000+ on our retirement home and feel like the "little" guy in the million dollar neighborhood. ... More

Very poor quality of workmanship and materials. Poor value for price. Sales team unresponsive to needs and concerns. Untrustworthy.

My best advice to home buyers is to have patience and a handyman.

Our first sale lady Faith was excellent!! Our Construction Manager Justen S was excellent. The only two they I can say we trusted. The 2nd salesperson assigned to us (Linda S) was always condescending, like i was a burden for her to deal with, and she has me banned from sales center where the HOA office is located! how is that? how would you feel after spending 3/4 of a million dollars?

Staff changeovers. Slow completion of the build. Repeated problems needing to be addressed. Information initially provided was incorrect and affected the building process . Disjointed closing process. There were a few people that were helpful but the ratio of helpers to knuckle draggers is about 1:5. The corporate sales office was particularly backward and caused more issues than it solved problems. Loaded with attitude. This was my first new build and based on this experience I would never do it again. At least with Pulte/Divosta