The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.

DiVosta Homes responded:
We are sorry to hear that you are not pleased with the finish details of your home. We would like to take the time to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. divostahomes

Total Score 2

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

DiVosta Homes - All though COVID was a big issue when it came to building and

Derek A.
Verified HomeBuyer
November 23, 2021
Sarasota, FL

All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing

DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. divostahomes

Total Score 2

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

POOR COMMUNICATION, NO OWNERSHIP OF BUILDER'S ISSUES

Raphael S.
Verified HomeBuyer
November 02, 2021
Venice, FL

House was not ready at closing, field mgr seemed to be more interested in completion than attention to known issues, seems we paid the price with unacceptable conditions for being proactive on items needing attention. Very disappointed in the whole experience to date

DiVosta Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. divostahomes

Total Score 2

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Post closing experience has ruined my previous impression. Totally non responsive after closing. No customer care rep for 15 days post closing. No progress on punch list issues for 30+ days post closing.

Carl K.
Verified HomeBuyer
October 29, 2021
Sarasota, FL

Field manager was good during building process but closing was rushed and then no response to continuing issues to replace broken windows, front door still not properly hung and several other items in need of repair and completion. Totally frustrated with customer care ability to get things done with subs.

DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. divostahomes ...

Total Score 2

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

After closing I got no help with Pulte homes.

Tien C.
Verified HomeBuyer
October 27, 2021
Venice, FL

After closing I got no help with Pulte homes.The air conditioning wasn’t working, the lighting wasn’t working, and the pool has tremendous leaks underground. It has been over a month and the pool issue still has not been corrected. I’m very disappointed with my million dollar purchase.

DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. divostahomes

Total Score 2

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Heard good stuff about builder but…….not what we expected

Anonymous
Verified HomeBuyer
July 30, 2021
West Palm Beach, FL

They have you close on a house that has many imperfections and promise it will be taken care of right away- well a months later, nobody comes back totaled care of any of it. Frustrating!

DiVosta Homes responded:
We are very disappointed to hear that your experience did not live up to your expectations and you are dealing with unresolved concerns since closing on your home. We would like to learn more so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH divostahomes ...

Total Score 2

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

We did not get off to a good start.. a $3,000 price increase was added in on our final contract.. we were not informed and I caught the mistake.. sslesperson tried to tell us she didnt know about it either???? Most unprofessional ever presenting that situ

Kathleen B.
Verified HomeBuyer
July 28, 2021
Venice, FL

We are still waiting on refrigerator, front door sweep & permanent WINDOWS on front of home . We closed over a month ago.. so very disappointing!!

DiVosta Homes responded:
We are so sorry to hear that you had a frustrating experience and are still waiting on unresolved concerns to be addressed. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH divostahomes ...

Total Score 2

Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Poor customer experience

Anonymous
Verified HomeBuyer
July 28, 2021
Vero Beach, FL

The sales department and project manager do not communicate together. You told one thing and get another. Very poor response time on issues.

DiVosta Homes responded:
We are so sorry to hear that our team did not provide excellent service or communication throughout your new home build journey. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH divostahomes ...

Total Score 2

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

No follow through.

Michael W.
Verified HomeBuyer
May 19, 2021
Port Saint Lucie, FL

Never close on your house until everything is completed in your house and that you have all your appliances. Zero follow through after you close. Still waiting on my refrigerator after 7 weeks so I called Whirlpool and the told me it will be 4 more months before I can get one that I paid extra for. Call after call to resolve issues and nobody does anything but pass the buck.

DiVosta Homes responded:
We are so sorry to hear that you have had trouble getting your issues addressed. We would like to look into this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH divostahomes ...

Total Score 2

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

all about profit, not client experience

Anonymous
Verified HomeBuyer
February 03, 2021
Venice, FL

incorrect appliances, poor tile installation, terrible outlet and light switch placements. overall a terrible experience. if we didn't like the amenities of the community, we would have purchased elsewhere.

DiVosta Homes responded:
We are so sorry to hear that you had such a negative experience and are unhappy in your community. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH divostahomes ...

Total Score 2

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Disappointed

Anonymous
Verified HomeBuyer
January 26, 2021
Port Saint Lucie, FL

I have been very disappointed with our new home. They seem to rush through and not really care about the end product. Big disappointment.

DiVosta Homes responded:
We are so sorry to hear that you are disappointed in your new home especially because this should be such an exciting time. We would like to learn more about your experience so we can address any unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH divostahomes ...

Total Score 2

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Builder only seemed to care about getting money, many workmanship & quality issues

Anonymous
Verified HomeBuyer
November 12, 2020
Venice, FL

Overall the experience has been very disappointing for the expense of the house we purchased. Builder only seemed interested in taking our money and building as fast as possible. Quality of finishes is lacking and have needed warranty work. There were no proactive updates during construction process as promised, unless we asked. There has been consistently very poor communication and follow up, unless we pushed for it. Numerous construction quality issues still being worked on months after closing. The people are nice, but the delivery and quality of the work needs improvement.

DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your home and have not experienced excellent communication during your new home build journey. We would like to learn more so we can address these concerns appropriately. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to share your experience. ^AS divostahomes ...

Total Score 2

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lots of great talk but .....

David T.
Verified HomeBuyer
November 10, 2020
Venice, FL

There doesn't appear to be anyone involved in our home to be dedicated or committed to getting the issues resolved in a timely manner - there is no sense of urgency by anyone!!! We have a $10K zero corner sliding glass door that hasn't worked and we're still waiting to have it repaired after 7 weeks.

DiVosta Homes responded:
We are so sorry that you are dealing with unresolved concerns with your new home. We would like to look into the situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS divostahomes ...

Total Score 2

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

poor workmanship ... very little and very slow response to voiced concerns

Frank L.
Verified HomeBuyer
September 09, 2020
Port Saint Lucie, FL

light fixture in master bathroom not working properly .... chips on top edge of stationary glass panel in shower stall ... sliding glass door not fully caulked .... drawers in kitchen cabinet not level !!!! wall for stairway not straight and the list goes on very disappointed !!!! by the way the money I paid for this home was perfect had on defects nor did it need any corrections

DiVosta Homes responded:
We are so sorry to hear that you have concerns with your new home and are not pleased with the overall quality. We thank you for taking the time to share this feedback so we can share it with leadership. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you again. ^AS divostahomes ...

Total Score 2

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Cheap materials for high end prices

Anonymous
Verified HomeBuyer
August 14, 2020
Lake Worth, FL

More than helpful to purchase a home but come time to close there were many things not explained to me in the process so that when it was time to close I was left very disappointed that things were not the same as the model home I was shown. The quality of workmanship was less than par. The cabinetry I paid for an upgrade for all wood was thermafoil. The tile work was sloppy. The foundation is not level. The back yard is not graded properly and floods onto back patio. The pavers were chipped and broken. the gutters were smashed in on sides. The ac filter was filthy and so was the house. It ...

DiVosta Homes responded:
While we are disappointed to hear that you are experiencing these concerns with your new home, we thank you for taking the time to share your experience. We would like to make leadership aware of your concerns so they can address them accordingly. If you could please email customersupport@pultegroup.com with your full name, address and contact information we would greatly appreciate it. Thank you again. ^AS divostahomes ...

Total Score 2

Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

Go elsewhere

Anonymous
Verified HomeBuyer
September 06, 2023
Lake Worth, FL

I wanted to sell the minute I moved in. Things I was told was done wasn't done. Warranty services called several times and never call back. I gave up.

DiVosta Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com. Please include your address, contact information, and a summary of your concerns. Thank you. ^AF divostahomes ...

Total Score 1

Quality 3

Trustworthiness 2

Value 5

Responsiveness 4

Zero follow-up on walkthrough, no help with any of the technology or features that were part of the home purchase (pool, security, garage door opener, etc.)

Timothy B.
Verified HomeBuyer
December 18, 2025
Naples, FL

No help with using the homes features no follow up repairs done after walkthrough.

DiVosta Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that there was no follow-up after your walkthrough and that you didn’t receive support with the technology and features included in your home. We appreciate you bringing this to our attention and would welcome the opportunity to reconnect so we can help address these concerns properly. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH divostahomes ...

Total Score 1

Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Could have been a significantly better experience.

Anonymous
Verified HomeBuyer
October 09, 2025
Nokomis, FL

Our Divosta build experience has left us lamenting 2 questions: 1) Is there anyone on the Divosta build team who does their work right the first time? and 2) Does Divosta ever fully finish a home? We today having experienced the comprehensive Divosta process are yet unable to answer these questions near now 3 months since the pre-closing meeting where you find and cite things to be addressed before closing. It is not just the marketplace of Florida but the culture of builder in our opinion is far too focused and incentivized on booking the asset as sold over professed quality ...

DiVosta Homes responded:
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and delays you’ve experienced. It’s clear that the follow-up on punch list items and communication with subcontractors has not met your expectations, and we understand how disappointing this must be after your pre-closing meeting. We would like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH divostahomes ...

Total Score 1

Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Sales and Customer Service not up to standards. Construction excellent

John D.
Verified HomeBuyer
July 05, 2024
Vero Beach, FL

Sales experience 1 Star. Horrible experience. Closing experience 3 Stars. Construction Manager 5 Stars Excellent experience. Customer Service 1 Star Responsiveness terrible, only. responds when contacted multiple times.

DiVosta Homes responded:
Hi John, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP divostahomes ...

Total Score 1

Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lack of communication and inexperienced loan officer. Catch me if you can quality control.

Christopher T.
Verified HomeBuyer
May 09, 2024
Englewood, FL

Our construction manager never communicated with us until about three weeks to closing stating that DiVosta was not going to meet closing schedule. Eventually we closed after another delay. Dealing with Pulte mortgage was a nightmare. I was sent a recap of the loan documents there approximately five issues including the wrong sales price and missing about 70% of my assets. The loan people didn’t know how an insurance annuity works. I gave up and paid cash. Your quality process is atrocious, your trades don’t cleanup afterwards leaving paint, grout and mud on the floors we paid $40k extra for. ...

DiVosta Homes responded:
Hi Christopher, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP divostahomes ...

Total Score 1

Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Not good

Anonymous
Verified HomeBuyer
March 01, 2024
West Palm Beach, FL

People were still working on the house when we walked into it after closing.

DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF divostahomes

Total Score 1

Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Incredibly poor post-closing service

Robert Z.
Verified HomeBuyer
January 12, 2023
Vero Beach, FL

Incredibly poor post-closing service on construction deficiencies. Long list of problems never addressed. Lots of promises, few results. Outrageous service.

DiVosta Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP divostahomes ...

Total Score 1

Quality 3

Trustworthiness 1

Value 5

Responsiveness 1

Worse home buying experience we have ever had.

Edward F.
Verified HomeBuyer
December 17, 2022
West Palm Beach, FL

The quality of workmanship leaves alot to be desired. Lots of damaged to impact sliding glass doors, doors didn't lock, wrong handles on doors with daylight showing all around the handles. The employees talk a good story, but once you close it is almost impossible to get them to come back & fix items. This is my opinion.

Total Score 1

Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

This is our third home that we have built, and the worst experience due to timely in getting the home completed, workmanship of the home, and just the way it was all addressed towards the home owner. Too many issues not completed properly.

Anonymous
Verified HomeBuyer
December 07, 2022
Nokomis, FL

It is a disappointing experience because this is our last home, our retiring home, and besides being the smallest, and the third built it was the worst experience we have had as home owners. I honestly would not recommend Divosta.

DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? divostahomes ...

Total Score 1

Quality 4

Trustworthiness 1

Value 3

Responsiveness 1

Delay after delay

Anonymous
Verified HomeBuyer
November 03, 2022
Englewood, FL

Beautiful homes, great people within the community. Lots of pain and suffering to get to completion. Deleted over 5 months taking T total build time of 15 months. Hard to get repairs. Imported timely after sale closed. Disappointed with all the commitments by Divista that didn’t happen. Divosta is still telling home buyers unrealistic delivery durations.

DiVosta Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. divostahomes

Total Score 1

Quality 3

Trustworthiness 1

Value 1

Responsiveness 3

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Customer Reviews

Showing your new home to friends and family should be a fun experience, however we are totally embarrassed by the poor finish work.

DiVosta Homes - All though COVID was a big issue when it came to building and

POOR COMMUNICATION, NO OWNERSHIP OF BUILDER'S ISSUES

Post closing experience has ruined my previous impression. Totally non responsive after closing. No customer care rep for 15 days post closing. No progress on punch list issues for 30+ days post closing.

After closing I got no help with Pulte homes.

Heard good stuff about builder but…….not what we expected

We did not get off to a good start.. a $3,000 price increase was added in on our final contract.. we were not informed and I caught the mistake.. sslesperson tried to tell us she didnt know about it either???? Most unprofessional ever presenting that situ

Poor customer experience

No follow through.

all about profit, not client experience

Disappointed

Builder only seemed to care about getting money, many workmanship & quality issues

Lots of great talk but .....

poor workmanship ... very little and very slow response to voiced concerns

Cheap materials for high end prices

Go elsewhere

Zero follow-up on walkthrough, no help with any of the technology or features that were part of the home purchase (pool, security, garage door opener, etc.)

Could have been a significantly better experience.

Sales and Customer Service not up to standards. Construction excellent

Lack of communication and inexperienced loan officer. Catch me if you can quality control.

Not good

Incredibly poor post-closing service

Worse home buying experience we have ever had.

This is our third home that we have built, and the worst experience due to timely in getting the home completed, workmanship of the home, and just the way it was all addressed towards the home owner. Too many issues not completed properly.

Delay after delay

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