DiVosta Homes Reviews

Once the payment is made it is very difficult to get the small issues resolved.I highly recommend you have several people doing walk thru cause if you miss something that you can't see right of way you are told you can't do anything about it should of been see on walk thru.still waiting for issues to be resolved it is now 2 months since we moved in and still waiting. However one construction manager did go over and above even after his part was done (Todd Griffin) if you are lucky enough to have him. He always responded when we had issues when others did not This is Elaine's Review

The communication with our project manager was good at first. Then once we got further along it was hard to get answers to our questions. Now that we have closed and moved in, there are issues that need to be fixed and it’s a constant follow up with when people are coming to do the work. I know we are in Covid tiles and workforce is low but it’s like they forget the people that have bought homes from them and continue to build homes instead of getting the small things fixed at peoples homes

DiVosta has been very difficult to work with to address the issues with our new build.

The building process is very structured. Your choices of materials are limited and many many items cost extra. So your final price is likely to be much higher than the initial list price. The builder is in charge and you don't have much impact on the building process. There is only ONE builder in this community so you have no choice. The community itself( Island Walk in Venice) is what sold me. It is absolutely beautiful and has many lakes and canals and facilities / amenities.

Almost complete lack of communication during the build. Overall build quality is not great.

Brent (Sales) & Meredith (Design Center) were amazing to work with and made all the difference throughout the process. Brent sent frequent photos and updates, and answers any questions that arose - he truly cares about customer experience. Things weren't as smooth as closing approached; unresolved punch-list issues and an unfinished pool were the WHAT, but the HOW in terms of communication and fair-dealing from the DiVosta 'executives', Pulte title etc., was where things broke down. The customer care displayed by Brent was sabotaged by a team that simply didn't care about the customer and failed at clear communications, fairness, expectation-setting, and ownership of issues. We delayed our closing and in the 3 weeks the punch list was unresolved, and the pool 'barely' finished. After a month in the home, we're still waiting for resolution on most punch-list items. Overall build quality is good, but as with any home built in Florida during this manic time, workmanship on any one thing can suffer from inexperienced labor, so there were plenty of (mostly) small things that shouldn't have been allowed to pass, that now sit on an unresolved punch-list. Difficult to review, especially in the categories of the star ratings. Brent is a 5-star employee, as is Meredith, but most of the stuff post 'signing' was sub-par - especially for the price paid. ... More

We have had several issues and mostly they are fixed...except the refrigerator. It has been out since we moved in on September 6th. We have had Flamingo out here 6 times. We finally got a new one on Friday and it is much louder than the first one. We have to sleep with out bedroom door shut. I have to work with my office door shut. We have to turn the tv up because we can’t here it over the noise.

I love my house, but DiVosta clearly doesn’t want to fix anything that is wrong, and the finishing contractors were somewhat sloppy. For instance, I had no hot water for two days when I moved in, and only an emergency call brought the plumber, who said the hot water heater was never set up. He shook his head in amazement, and it took a third day for the hot water to kick in. I’m still waiting for the crown molding to be installed in the guest bedrooms—molding that I paid for but never got. How did this place ever pass inspection? You have to wonder.

Buying and build process was mostly seamless until there were issues. Our project manager rarely got back to us and when we were finally able to do a walk through, the things he promised to have done by closing, were never address. The warranty person we deal with promises to return email the next day and we don’t hear from him for days until we reach back out. Our house also has no insulation in the attic above over half of the house. We expected issues but the follow through has been terrible as best. I’m sure things will get done but I wouldn’t hold my breath.

There were several issues that were present prior to closing. The closing was delayed several times because all the issues were not addressed. Prior to actually closing there were still a few issues that I was guaranteed would me fixed. Here we are almost 3 months after closing and nothing. Once you close you are on your own. I have already talked a couple of people out of purchasing here, and I advised the realty company I used to be cautious when advising future clients to purchase here. I wish I could post pictures on this review. Very disappointing.

Our salesperson, Jessica C and construction manager, Dan R are delightful to work with and very responsive. Several of the sub contractors, however, do shoddy work. Drywall in particular is sub par. Tile is not perfectly even. We’ve had no issues with our hvac or electrical. Overall, we expected a much better finished product.

First construction manager basically bullied us into giving high score or threatened to postpone closing, then lack of response to address issues. For the price paid we should have had more bang for the buck on a brand new home. And production home or not we shouldn't have cracked tiles, scratched appliances, an air handler that's not bolted in, flickering lights, snapped roof truss etc need I say more.

The quality of materials and workmanship could me better. Two times tickets have been submitted and nothing has been taken care of..

Everything looks better during the initial sales showings than it is. Lots of cheap things so you have to pay to have something more decent but even that is not good, basic things like hangers for towels are missing and responsiveness to fix things is bad not mentioning more than 6 months delays without any accountability for it.

Craftsmanship not as is would have expected

My home was not completed before I moved in.

My wife and I have built 5 homes over the years and this by far has been the worst house in regards to quality of finish work . The contractors don’t have any regard to quality craftsmanship or pride in their work. An example of poor regard to quality - we had office doors with flawed glass - replacement doors were ordered ( wrong style ) and when installed actually looked like they were bounced around in the back of the truck - much more damage than we started with . The same was true for the replacement garage man door .

When it’s more about churning out product quickly, attention to detail and dedication to making things right is not a high priority

The home and community are gorgeous, but the lack of pride in the workmanship is a disaster. I know times are bad finding proper trades, but you need to do better!! Plus once the home is built trying to get your punch list address is a disgrace. It is disorganized, and the right hand has no idea what the left hand is doing. Very frustrating!

I will never suggest this builder. Only wants money. Pushed to close with a rush walkthrough and many problem found after the fact. Still waiting for resolution to issues.

Tile floor is horrible. Grout and cement everywhere Cleaners are horrible. Painting horrible as well. Had to hire new cleaners and they still can’t get the grout clean. For what we paid 1.3 million you would think quality would be better.

Design is clumsy in many respects and turn-over quality less than expected.

We have identified more than a dozen material and workmanship issues for which the most critical ones are still unresolved. Its been more than 2 months since these issues have been reported and we have received an extremely slow and low quality response from divosta’s rep and contractors.

Our third Pulte home and not a great experience. Please do not over promise and under deliver. 18 months to close with many delays and frustrating issues- changing construction managers, sales contacts and financial people with no continuity. No amenity center finished on promise. Lets see how they do with my 30 day punch list of items that need attention. We do love the community however.

The actual build process was overall great. Our Construction Manager kept us in the loop and updated throughout the entire process and was quite enjoyable to see. The quality of the over build is very good. Some minor things here and there you catch, but overall more positive than negative. The customer care has been good so far and have been helping take care of warranty related issues. Our major concern and something YOU should be very aware of is the community itself. We were sold that our new community is a "family" community. If you are a "family" looking for a new home, I would thoroughly do your research before making a decision to purchase a property in one of these Divosta HOA communities that permit all ages to buy. The HOA rules set are very strict and many frown upon new families (with little kids) moving in. The perception is that these communities are not advertised as family communities, therefore, they are not. This is unacceptable. As a new family, in a brand new community we are being harrassed by homeowners who think they are in a "retirement" community. We are not felt very welcomed and feel very uncomfortable letting our child play outside our home and at the clubhouse. We also are not allowed to put up a swing set or little playground in our own backyard. BEWARE if you're a family looking for a new home.. ... More