DiVosta Homes Reviews

Very poor quality of workmanship and materials. Poor value for price. Sales team unresponsive to needs and concerns. Untrustworthy.

Our first sale lady Faith was excellent!! Our Construction Manager Justen S was excellent. The only two they I can say we trusted. The 2nd salesperson assigned to us (Linda S) was always condescending, like i was a burden for her to deal with, and she has me banned from sales center where the HOA office is located! how is that? how would you feel after spending 3/4 of a million dollars?

It was quite a painful experience. Unresponsive upper management who directed their efforts to build their spec homes and neglected the already contracted homes. Delays after delays, blaming it on Covid then on workforce then on materials. Meantime they built numerous spec homes that started a year after I bought mine. The house was not completely finished but I had to close because of rate lock issues. Six weeks after closing there are still electric wires hanging out of walls and ceiling, the front door cannot be securely locked and none of the punch list is completed….This isn’t what I expected from this builder. ... More

From initial excitement, promise and cheerful messaging playing throughout the model homes, quickly became silence and lack of urgency from sales, project managers and broken promises. As our home languished through a series of changing project managers, and lack of any type of communication of timelines, our home disappeared for 60 days as other homes purchased after ours, closed and became occupied. More disappointing, it was later stated that our home should never have been released, as pointed out by a Sr. Field Manager, who quote, "this is not a DiVosta quality type product home". The final insult, upon closing after a 17 month process, a plumbing system that was inoperable on our first night after close. To date, we continue to experience a lack of ownership for punch-list issues, and any sense of urgency to satisfy a customer. To that end, a detail as important as our DiVosta "Celebration" Walk Through Document with our Project Manager was never signed by this owner. As stated, this demonstrates the lack of ownership, attention to detail and responsibility throughout the build process. And with that, no accolades here from this disappointed owner in BeachWalk. ... More

Our home is basically nice but there are many follow-up items waiting to be addressed. The process took more that twice as long as we were told up-front and proactive communication regarding the ongoing status did not happen. We had to ask. I have never built a house before but the process was stressful.

The building managers work very hard. They are short staffed. They do try hard.

Design was great, but Quality & workmanship of the house was ok at best. Some Contractors were sloppy with their work, & fit, and finish was not so great in certain areas. Ordered & paid for an upgraded refrigerator and received a basic (loaner) refrigerator at closing, Still waiting for our ordered refrigerator 2 months after closing! Other issues still open. Warranty follow-up communication for issues needs improvement.

This builder employees build managers that are incompetent or just do not care enough. This builder rushes contractors work on the homes that make workmanship inferior. Only bright spot was our build manager Joe Kenny here in South Florida. Worst was first assigned build manager Carson Clemens.

Divosta are a friendly team but that doesn’t fix the quality workmanship… When building make sure you visit the site on a weekly basis. Especially before drywall goes up!! Lots of the structure are not installed square. When inspecting everything make sure to take a speed square and a 4 foot level. We have been in our place for 2 months and they are still fixing things. Hope this helps.

I was hoping to get the same quality I saw on the model home. It is difficult to see every detail on a short period of time. Once I moved I realized that all openings are cut in diagonal. Even the main door has a triangle on the wall. Sliding doors are not aligned, pocket door in the bathroom detached in the middle of the night within 17 days after moved. The quality control on the construction is terrible. I have never seen a construction like this. Appliances had to be leveled. The appliances cannot be any cheaper. For what we pay to buy one of these houses we should get much more.

Sales person and person from Castle Management have been rude and nasty, which has made this an unpleasant experience.

This is the 7th house we have bought and was by far the worst experience. Workmanship is poor. Still have blue tape all over the house 6 weeks after closing. Construction manager was terrible and flat out lied about several things. Was coerced into signing form that house was "100%" at closing or they would not close when we literally had a moving truck coming in and had no where to go. Was told that 100% meant "100% structurally sound" but would not allow us to add that in . Was told punch lost items at preclosing would completed for closing and 6 weeks later still waiting. Sub contractors are subpar especially drywall and paint. Texturing is awful and overspray everywhere. House was filthy when we were given the keys. Our relator was so embarrassed she paid out her own pocket to have a team of people come clean it. here was still construction debris in the house. Paint stains pointed out in pinch list at preclosing in one of the bathtubs looks like it was cleaned with 50 grit sandpaper damaging the tube so bad it now has to be resurfaced or replaced. I can go on and on. The toilet handle fell off after first flush!! ... More

My best advice to home buyers is to have patience and a handyman.

Staff changeovers. Slow completion of the build. Repeated problems needing to be addressed. Information initially provided was incorrect and affected the building process . Disjointed closing process. There were a few people that were helpful but the ratio of helpers to knuckle draggers is about 1:5. The corporate sales office was particularly backward and caused more issues than it solved problems. Loaded with attitude. This was my first new build and based on this experience I would never do it again. At least with Pulte/Divosta

My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was "finished" in a hurry -- and it clearly shows in the build quality. To this day it still has so many defects to remedy, that are too numerous to mention. I keep finding new problems almost every day. A bad experience overall; one that makes me question my decision to buy from Pulte/DiVosta. Hopefully they deliver on their promise to make this up to me; otherwise I don't think that I could ever recommend them to anyone. ... More

Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you WANT it to close. Our home suffered damage from Ian and my husband and I were here cleaning up the soaked drywall, not Divosta. We literally swept and picked up trash, human feces, urine, dead animals, etc from our house on a dozen occasions over the last 15 months. Once we closed, we spent days cleaning paint, drywall mud and texture off of floors, cabinets, and hardware. And, holy cow, the spiders and other critters that we are still, 5 weeks post closing, trying to eradicate because houses are left wide open. It was sickening to know that I was investing $840k CASH for what looked like a dump. it was beyond stressful! Our bedroom carpet is not stretched, dented appliances, terrible detail work, and missed punch list items. I could go on, but I know that it would be a waste of my time, as you’ve already moved on to the next customer. Luckily my husband and I were able to bust our butts getting the house together post closing for our family to live in comfortably. ... More

Slow and unresponsive especially after closing. Delayed closing. Poor communication. Not at all customer centered

This is the 6th house we have had built in our lifetime and it was the worst experience. It WAS 5MONTHS LATE. Quality is suspect and our sales person never really communicated w us nor helped us when we had issues .

We closed with the promise our home would be completed. It was not in a livable condition. It hadn’t been painted, cleaned and the paper protecting the tile was still in place. We had to cancel all the deliveries that day. We also didn’t have hot water and the stove leaked gas. Apparently, no one tested them when they were installed . Both were due to poor installation. The washer and dryer were not there and as of 2/08, our pool is still not functional. We closed 12/30. A responsible builder would not have allowed the home to close. One positive, our warranty representative has been great. ... More

Everything was great until things seemed rushed the last month. They were still working on items on the house 2 weeks after we had to close.

The positive is the sales team they have here but the negative is the homes are built very cheaply... doorways and switch plates are crooked and it’s very low end builder grade. We are having to repaint and replace many things to make the house better quality. Disappointed ☹️

Overall, the design of the home is great. There were minor issues upon moving in that could be expected with a new home, however, customer service is horrible. Difficult people to deal with after purchasing - rude and seems to be condescending to women.

60 days later And my list of issues still not taken care of. I want appointments for any workers coming to my home. I think 60 days after closing my list of shoddy workmanship should be completed but it’s not! I’m weighing my many options... Left to fix on lot 402 01-13-20 Scratches inside bathroom sink by office (very lite) Kitchen cabinet left next to refrigerator replacement A/C per Nick notes on install Relocate Flood Lighting on SE corner by master bedroom Cabinet/vanity trim in master bath not same color as rest of vanity. The garage ceiling has an electrical open electrical box with a wire hanging  Media box repair RJ45 plug Wires hanging out of it. The vents leading to the roof from the two guest bathrooms make a Lotta noise with any kind of wind at all and it needs to be fixed.  ... More

Poor customer service in all regards. It seems that now that the real estate market is doing very well, people just don't care. Frankly, it's ridiculous. Poor response to minor issues. They tell you they will take care of it, but never do. One person tells you one thing then the next person says something different. I always thought DiVosta was a quality builder... Boy, was I hoodwinked!!!

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