DiVosta Homes Reviews

I am disappointed in the grout work on the tile. Divosta tried to fix it, but it should have been down right the first time. Some one stroke two of my paint samples and items that came with my dishwasher and washer/dryer. Divosta has yet to give me the stolen paint and other items! Just stay on top of them while you are building your house!!!

Had Emailed Frank Reda on 11/2/19 and gave him my response ......

Communication with sales office/warranty personnel is poor. Was put off by unfriendly sales clerks who think they are better than everyone.

Have a list off about 20+ items to fix. Finally after living here 3 weeks, multiple contractors Stopped by to fix some items on my list. 5 done, 15 or more to go. Frustrating since Nobody contacted me to review the list of items before common out. So a few left and told me to submit a new ticket. So now I have to start again and probably Wait a few more weeks.. a 3 x 2 inch hole in the wall next to my tankless water heater Is a major concern , with all the rain, water is getting into the open hole in the exterior wall, Who knows when it will be fixed. Light fixtures hanging off the wall, terrible drywall finish that looks Like a child did or, looks and feel cheap. The quality is not what I expected. ... More

Nicely built home in a great location. Our field manager has been very helpful. However, from the business end, DiVosta was very unpleasant to deal with. They refused to give us even one additional day to close on our home without charging extra, even though my wife had to work & we live far away. Our real estate broker who has been doing business in the area for 30 years, said that she had never encountered a firm less willing to accommodate their clients in all her experience & that she will never do business with them ever again.

For the price we pay i would expect better materials, like not using wood window sills, better quality cabinetry, etc....

Great community,. but it seems the houses are going up so quickly, there are a number of quality control issues. We have had people in and out of our house every day since we moved in to fix stuff. That being said, they are very responsive and get things fixed quickly.

Overall satisfied

Divosta has entered a "High End" market and has quite a ways to go to live up to its intended goal. Workmanship is acceptable but surely not high end. Work in progress has to continually be redone because the hired workman are insufficiently trained and hired on the basis of the least expensive wages they can get. This results in poor workmanship and frustration from a buyers perspective. You definitely get what you pay for. Certain materials are likewise a result of getting non-quality products and result in dissapointing customer satisfaction. Cost to buyer is way over the final product's result. ... More

Small details on finishing home.

I am happy but i could be much happier if the workmanship was better. Any outside repair person always remarks about how they don't understand why certain things were used in the build such as "why were these wires used?" Seems like they use the cheapest vendors, no one was supervised as long as they job looked complete they moved on. How many days of work am i going to miss to fix all these issues? And will my issues ever be resolved? Stop telling me that every issue is normal or the style. A towel bar was literally placed where a mirror would obviously go centered above the sink and i was told that is the look. Tiles scratched, paint everywhere and lies about a free year of pest control. Do better. ... More

Too much warranty work to be done after move in. Floors warped and known issue with a support beam not to level in all of their townhomes. walls uneven, all appliances needed multiple service (hot water heater, washer, dryer, refrigerator, stove (6 times), dishwasher, garage door opener). Painters had to repaint multiple walls from nail pops and wavey walls, barely any paint on the walls. Every trade wants to blame another trade. Pulte/Divosta is too concerned with getting units moved into and not concerned with quality of workmanship.

Divosta homes nice but built too fast and by to many different people that they have to fix to much after the fact

Initial contact about problems was good. However, followup was generally poor. I am surprised about the superficial finishing and workmanship, Looks good but takes several weeks to find problems.

Starting with our closing, they didn’t have the fob to get into the clubhouse or the gate. They also didn’t have the key to our mailbox. I have yet to hear back from anyone on the front door installation problem, defect in the sliding glass door, second bedroom switch doesn’t turn off the wall outlet, scratch in master bath toilet. Since then, I have found a screen in master bedroom ripped, grout throughout the house being wiped out too deep, air conditioning pad outside is being washed out from underneath due to grade, pavers sinking and pulling away, master bath faucet squeaking, no drain cap in the kitchen, north wall in kitchen and living room plaster shows where studs were being covered and patch on the same wall that sticks out, on the outside the north wall there’s a crack developing. Overall, I think the mechanical people do an awesome job but the fit and finish people don’t really care. I’m hoping the survey might get the attention of somebody to help remedy some of these issues. ... More

The buying experience was average

The purchase experience is set up for ground up build, and is not pertinent for "Quick Close" customers. Avoid Pulte Title if at all possible. Poor communications, surprise last minute notary documents, Calls from people in various remote locations. Inconsiderate customer treatment. New homes come with no bedroom lights, cheap apartment style closet shelves and hangers, poor construction cleanup. Interior wall studs are flimsy steel on 20-24 inch centers....how can I hang heavy things on these? My home will be OK once I finish building it. Pulte's Sales and Construction folks try hard to please, but I regret my purchase decision. ... More

There were several issues that were present prior to closing. The closing was delayed several times because all the issues were not addressed. Prior to actually closing there were still a few issues that I was guaranteed would me fixed. Here we are almost 3 months after closing and nothing. Once you close you are on your own. I have already talked a couple of people out of purchasing here, and I advised the realty company I used to be cautious when advising future clients to purchase here. I wish I could post pictures on this review. Very disappointing.

My first days in the house were not good at all. The washing machine flooded the bathroom and hallway 3 times (once on its own when I tried to use it and 2 other times as the plumber was trying to troubleshoot the issue. Additionally, my dishwasher did not work the first time I tried to run it. Had to schedule a repair call and tech came with wrong part so I am working on rebooking the technician.

Should have delayed closing but went foward eventhough many items were not completed. Post closing, problems with repairs. Either progress was very slow, other things were damaged when repairs were made or quality of materials was inadequate and not checked for quality. Many issues related to the doors and trim work. Paint work also very inconsistent. We expected better quality for the price paid. This is not our first home built.

Workmanship on the home was sloppy at best. The finished drywall and painting was terrible.

Great development. Craftsmanship & responsiveness are lacking. Once you close you are on your own to get issues resolved

We cannot give a great review. As a 3rd time Pulte homebuyer, we can say that the Field Manager's are trying to do their best. They work in an environment where the Sub Contractor is running the show. The Field Managers need improved Upper Management support. The DiVosta and Pulte upper management team should consider the following issues in order to change or create policies that would assist their field staff and ultimately improve the homebuyer's experience: 1. Bring back the 30 day warranty. 2. The Field Manager's cannot control the Sub Contractor's. The sub's are running the show. The sub's are beating up the homes. ie scratched kitchen sink, scratched kitchen cupboards, plugged sewer line. 3. Quality Control is lacking. Too many home finishes must be done over again prior to closing. ie trim, doors, painting, stucco fixes, 4. Pool should be finished and ready to be used at closing. We could not use the pool for 30 days after closing. Then the chemicals needed rebalancing, so the pool could not be used for another 7-10 days. 5. Upper Management should communicate with homeowner regarding property erosion issues that have been reported. Summary: Our walk thru before closing did not offer a clean, complete and ready to move in experience. A homeowner cannot possibly find all the issues in a 2 hour walk thru. Will my scratched kitchen sink and scratched kitchen cupboard be replaced under the 11 month warranty? We sincerely hope this review is helpful. We are not just complaining for the sake of complaining. Thank you. We would appreciate further discussion with a representative from Pulte. ... More

From start to finish I would say it maybe a 3 star. The craftsman ship is FAIR. They tend to do thing fast and not right the 1st time.

This is my third new home and probably my last (only because of age) and the most expensive. For the price it’s quality is not worth it. I guess we didn’t realize it until we moved in and saw the inexpensive materials and incomplete construction of the end result. At walk through, there were numerous things that were still not done and STILL are not done. Lucky for me I have a handy guy that did complete all the things that needed to be done. It really is a shame that for a home of these prices, you don’t receive a better quality product. And no, I wouldn’t rather not anyone see this review.