DiVosta Homes Reviews

Divosta are a friendly team but that doesn’t fix the quality workmanship… When building make sure you visit the site on a weekly basis. Especially before drywall goes up!! Lots of the structure are not installed square. When inspecting everything make sure to take a speed square and a 4 foot level. We have been in our place for 2 months and they are still fixing things. Hope this helps.

I was hoping to get the same quality I saw on the model home. It is difficult to see every detail on a short period of time. Once I moved I realized that all openings are cut in diagonal. Even the main door has a triangle on the wall. Sliding doors are not aligned, pocket door in the bathroom detached in the middle of the night within 17 days after moved. The quality control on the construction is terrible. I have never seen a construction like this. Appliances had to be leveled. The appliances cannot be any cheaper. For what we pay to buy one of these houses we should get much more.

Sales person and person from Castle Management have been rude and nasty, which has made this an unpleasant experience.

Took extra month to close due to leak in roof not found, caused damage to bathroom, clog in shower in guest bathroom not found. Found by home owner when shower not draining. Still many things need replacing or repair.south Florida Customer Service Number is a joke!

This is the 7th house we have bought and was by far the worst experience. Workmanship is poor. Still have blue tape all over the house 6 weeks after closing. Construction manager was terrible and flat out lied about several things. Was coerced into signing form that house was "100%" at closing or they would not close when we literally had a moving truck coming in and had no where to go. Was told that 100% meant "100% structurally sound" but would not allow us to add that in . Was told punch lost items at preclosing would completed for closing and 6 weeks later still waiting. Sub contractors are subpar especially drywall and paint. Texturing is awful and overspray everywhere. House was filthy when we were given the keys. Our relator was so embarrassed she paid out her own pocket to have a team of people come clean it. here was still construction debris in the house. Paint stains pointed out in pinch list at preclosing in one of the bathtubs looks like it was cleaned with 50 grit sandpaper damaging the tube so bad it now has to be resurfaced or replaced. I can go on and on. The toilet handle fell off after first flush!! ... More

My best advice to home buyers is to have patience and a handyman.

Staff changeovers. Slow completion of the build. Repeated problems needing to be addressed. Information initially provided was incorrect and affected the building process . Disjointed closing process. There were a few people that were helpful but the ratio of helpers to knuckle draggers is about 1:5. The corporate sales office was particularly backward and caused more issues than it solved problems. Loaded with attitude. This was my first new build and based on this experience I would never do it again. At least with Pulte/Divosta

My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was "finished" in a hurry -- and it clearly shows in the build quality. To this day it still has so many defects to remedy, that are too numerous to mention. I keep finding new problems almost every day. A bad experience overall; one that makes me question my decision to buy from Pulte/DiVosta. Hopefully they deliver on their promise to make this up to me; otherwise I don't think that I could ever recommend them to anyone. ... More

Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you WANT it to close. Our home suffered damage from Ian and my husband and I were here cleaning up the soaked drywall, not Divosta. We literally swept and picked up trash, human feces, urine, dead animals, etc from our house on a dozen occasions over the last 15 months. Once we closed, we spent days cleaning paint, drywall mud and texture off of floors, cabinets, and hardware. And, holy cow, the spiders and other critters that we are still, 5 weeks post closing, trying to eradicate because houses are left wide open. It was sickening to know that I was investing $840k CASH for what looked like a dump. it was beyond stressful! Our bedroom carpet is not stretched, dented appliances, terrible detail work, and missed punch list items. I could go on, but I know that it would be a waste of my time, as you’ve already moved on to the next customer. Luckily my husband and I were able to bust our butts getting the house together post closing for our family to live in comfortably. ... More

Slow and unresponsive especially after closing. Delayed closing. Poor communication. Not at all customer centered

This is the 6th house we have had built in our lifetime and it was the worst experience. It WAS 5MONTHS LATE. Quality is suspect and our sales person never really communicated w us nor helped us when we had issues .

We closed with the promise our home would be completed. It was not in a livable condition. It hadn’t been painted, cleaned and the paper protecting the tile was still in place. We had to cancel all the deliveries that day. We also didn’t have hot water and the stove leaked gas. Apparently, no one tested them when they were installed . Both were due to poor installation. The washer and dryer were not there and as of 2/08, our pool is still not functional. We closed 12/30. A responsible builder would not have allowed the home to close. One positive, our warranty representative has been great. ... More

Everything was great until things seemed rushed the last month. They were still working on items on the house 2 weeks after we had to close.

The positive is the sales team they have here but the negative is the homes are built very cheaply... doorways and switch plates are crooked and it’s very low end builder grade. We are having to repaint and replace many things to make the house better quality. Disappointed ☹️

Overall, the design of the home is great. There were minor issues upon moving in that could be expected with a new home, however, customer service is horrible. Difficult people to deal with after purchasing - rude and seems to be condescending to women.

60 days later And my list of issues still not taken care of. I want appointments for any workers coming to my home. I think 60 days after closing my list of shoddy workmanship should be completed but it’s not! I’m weighing my many options... Left to fix on lot 402 01-13-20 Scratches inside bathroom sink by office (very lite) Kitchen cabinet left next to refrigerator replacement A/C per Nick notes on install Relocate Flood Lighting on SE corner by master bedroom Cabinet/vanity trim in master bath not same color as rest of vanity. The garage ceiling has an electrical open electrical box with a wire hanging  Media box repair RJ45 plug Wires hanging out of it. The vents leading to the roof from the two guest bathrooms make a Lotta noise with any kind of wind at all and it needs to be fixed.  ... More

Poor customer service in all regards. It seems that now that the real estate market is doing very well, people just don't care. Frankly, it's ridiculous. Poor response to minor issues. They tell you they will take care of it, but never do. One person tells you one thing then the next person says something different. I always thought DiVosta was a quality builder... Boy, was I hoodwinked!!!

No comment

When a home is 'built' in only four months, there is little time for attention to details. Receiving service after move-in has been slow and the 'customer service' representative hasn't been responsive.

Happy to discuss with an individual

Walk thru was conducted prior to settlement. The items were never followed thru for its completion. We closed almost two months back. Issues are still outstanding. Similar issues with management company who never gave us the second car gate access decal and the one they gave never worked.

At this time, the above "stars" are all I can give. Overpriced homes and we haven't lived here for more than 6 weeks and already our HOA has gone up. Our sales manager didn't even meet and greet us to give us a "congratulation" and hand us our keys and papers and now we fell through the cracks with HOA issues. Our construction manager did the best he could with vendors not coming by to get the house in order for the closing. Our warranty person is useless. He doesn't even remember coming to our home and meeting us to discuss things that need repaired and looked into. Today, he just sent me a schedule of repairs that is wrong. We are frustrated to say the least. Landscaping is included. It's just little $10 plants for the most part.....fillers. We spent $550,000+ on our retirement home and feel like the "little" guy in the million dollar neighborhood. ... More

The initial purchasing sales person and process was good. There was a major delay in completing the villa due to many circumstances. Unfortunately the communication during that time was not always trustworthy. I simply wanted to know the reason for delays. It seemed that no one was willing to step up and just give me the true facts. It wasn't until the construction was fired that I finally met the new construction manager Dan who was very honest and did a good job finishing the villa within my timeframe. The final walk through went ok however manuals for appliances were stuffed into a cabinet drawer with no explanation. Also when we picked up the key a packet of information was simply handed to us with no explanation about any of the contents. It seemed like the sales guy didn't want to be bothered. I am very disappointed that I was charged an amenity fee of $3000 along with monthly dues and there is no center and no indication of when it will be completed. Every quarter we are told the next quarter. This is really a bad business practice. This should be a major priority because it is what we were promised and what we are paying for. With regard to warranty issues. We have major issues with the sheetrock installation that I am sure will get worse. We have a plumbing issue that is still not resolved. Our refrigerator needs new doors that are on back order. The washing machine stopped working and we are waiting for it to be fixed. We never received any touch up paint for the villa. I'm sure there will be more issues with this villa. It will be interesting to see if someone from corporate reads and responds to this review. My guess is no one will even respond. My rating for this builder and it's associates is poor. ... More

Based on our experience, would not recommend a Divosta / Pulte home to family or friends. Didn't meet promise dates, poor communications from Sales, Catch-Me-If-You-Can build quality. Subcontractors don't respect your home, and Divosta / Pulte did little to hold them accountable. We had over 150 items on our 'punch list' to be corrected before closing. Neighbor's toilets clogged after a week due to install errors, and this week, the whole community had a 'do not flush' order while main waste pipes were cleared of construction waste. If you buy from them, be the squeaky wheel and hold them accountable to their own construction standard. ... More

I would suggest finding another builder