DiVosta Homes Reviews
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What Homeowners Have to Say About DiVosta Homes.
DiVosta Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of DiVosta Homes 993 homeowner reviews to learn why they are the right team to build your new home.
DiVosta Homes
has 4 out of 5 stars in All Areas
993 Reviews in All Areas
Customer Reviews
the house wasn't ready
- Robert S.
- Verified HomeBuyer
- October 27, 2021
- West Palm Beach, FL
Buy as few upgrades as you can. Better to upgrade yourself.
DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
DiVosta Homes - There are a lot of small issue.
- Baoke X.
- Verified HomeBuyer
- May 26, 2021
- Sarasota, FL
There are a lot of small issue.i can see a push for the timeline to get done before closing. Door painting issue. Counter top issue. Door cannot close easily. AC whistle both inside and outside. Both toilet have issue to fix. Electric outlet issue. Even the window is installed Wrong Still have not replaced yet. 50+ days after closing. Are uou kidding me asking about quality?
DiVosta Homes responded:
We are so sorry to hear that you are disappointed in the quality of your new home. We would like to escalate your unresolved concerns and make sure leadership is aware of this situation. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Final prep before closing/moving in was poor. Many items left incomplete.
- Jon G.
- Verified HomeBuyer
- January 25, 2021
- Venice, FL
The final prep work was hurried to meet a closing date and many items were not completed properly requiring follow up scheduling and homeowner time. Sixty days after closing, no items have been completed.
DiVosta Homes responded:
We are so disappointed to hear that you have not experienced quick turn-around time with your concerns. We would like to assist and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the outstanding issues you are experiencing along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Not a good experience
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Bradenton, FL
Significant major repairs due to faulty workmanship after closing as well as numerous warranty issues that have yet to be repaired. Promptness of repair and communication with leadership is very poor.
DiVosta Homes responded:
We are very disappointed to hear that you are dealing with unresolved concerns with your new home. We would like to escalate this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
DiVosta Homes - If you are buying home from Divosta/Pulte - find your own title
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Sarasota, FL
If you are buying home from Divosta/Pulte - find your own title company, because they will charge you for title insurance. But actually you don't need title insurance with a brand new house. Low quality of kitchen cabinets
DiVosta Homes responded:
We are sorry to hear that you have had a negative experience and are unhappy with the quality of your kitchen cabinets. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Terrible customer service
- Robert W.
- Verified HomeBuyer
- August 25, 2020
- Venice, FL
Very disappointed in the overall experience. Windows were missing balance rods, customer service not responsive.
DiVosta Homes responded:
We are so sorry to hear that you are disappointed in your experience and that we have not delivered excellent customer service. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
James
- James B.
- Verified HomeBuyer
- November 30, 2024
- Englewood, FL
House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems
DiVosta Homes responded:
Hi James, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
They don't respond to issues with home
- Anonymous
- Verified HomeBuyer
- September 07, 2024
- Englewood, FL
Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
From a sales high to a New Owners low
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Englewood, FL
You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Had multiple CM's. Poor communication throughout.
- Daphne G.
- Verified HomeBuyer
- January 25, 2024
- Englewood, FL
Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Poor Construction work in many areas
- Paul P.
- Verified HomeBuyer
- August 11, 2023
- Englewood, FL
The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care ...
DiVosta Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Love Beachwalk, DiVosta not so much
- Anonymous
- Verified HomeBuyer
- October 07, 2022
- Englewood, FL
Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Putting up houses too quick, not enough managers
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Nokomis, FL
Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Lack of Quality workmanship
- Joseph G.
- Verified HomeBuyer
- February 21, 2022
- Vero Beach, FL
While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
very slow response to issues
- Richard S.
- Verified HomeBuyer
- February 08, 2022
- Vero Beach, FL
All walkthrough issues are not taken care of month-and-a-half later
DiVosta Homes responded:
We are sorry to hear about these issues. If you need assistance with service requests, we'd be happy to help! Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Showing your new home to friends and family should be a fun experience, however we are totally embarrassed by the poor finish work.
- Peter H.
- Verified HomeBuyer
- February 08, 2022
- Sarasota, FL
The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.
DiVosta Homes responded:
We are sorry to hear that you are not pleased with the finish details of your home. We would like to take the time to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Post closing experience has ruined my previous impression. Totally non responsive after closing. No customer care rep for 15 days post closing. No progress on punch list issues for 30+ days post closing.
- Carl K.
- Verified HomeBuyer
- October 29, 2021
- Sarasota, FL
Field manager was good during building process but closing was rushed and then no response to continuing issues to replace broken windows, front door still not properly hung and several other items in need of repair and completion. Totally frustrated with customer care ability to get things done with subs.
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
After closing I got no help with Pulte homes.
- Tien C.
- Verified HomeBuyer
- October 27, 2021
- Venice, FL
After closing I got no help with Pulte homes.The air conditioning wasn’t working, the lighting wasn’t working, and the pool has tremendous leaks underground. It has been over a month and the pool issue still has not been corrected. I’m very disappointed with my million dollar purchase.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Heard good stuff about builder but…….not what we expected
- Anonymous
- Verified HomeBuyer
- July 30, 2021
- West Palm Beach, FL
They have you close on a house that has many imperfections and promise it will be taken care of right away- well a months later, nobody comes back totaled care of any of it. Frustrating!
DiVosta Homes responded:
We are very disappointed to hear that your experience did not live up to your expectations and you are dealing with unresolved concerns since closing on your home. We would like to learn more so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
We did not get off to a good start.. a $3,000 price increase was added in on our final contract.. we were not informed and I caught the mistake.. sslesperson tried to tell us she didnt know about it either???? Most unprofessional ever presenting that situ
- Kathleen B.
- Verified HomeBuyer
- July 28, 2021
- Venice, FL
We are still waiting on refrigerator, front door sweep & permanent WINDOWS on front of home . We closed over a month ago.. so very disappointing!!
DiVosta Homes responded:
We are so sorry to hear that you had a frustrating experience and are still waiting on unresolved concerns to be addressed. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
No follow through.
- Michael W.
- Verified HomeBuyer
- May 19, 2021
- Port Saint Lucie, FL
Never close on your house until everything is completed in your house and that you have all your appliances. Zero follow through after you close. Still waiting on my refrigerator after 7 weeks so I called Whirlpool and the told me it will be 4 more months before I can get one that I paid extra for. Call after call to resolve issues and nobody does anything but pass the buck.
DiVosta Homes responded:
We are so sorry to hear that you have had trouble getting your issues addressed. We would like to look into this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Builder only seemed to care about getting money, many workmanship & quality issues
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Venice, FL
Overall the experience has been very disappointing for the expense of the house we purchased. Builder only seemed interested in taking our money and building as fast as possible. Quality of finishes is lacking and have needed warranty work. There were no proactive updates during construction process as promised, unless we asked. There has been consistently very poor communication and follow up, unless we pushed for it. Numerous construction quality issues still being worked on months after closing. The people are nice, but the delivery and quality of the work needs improvement.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your home and have not experienced excellent communication during your new home build journey. We would like to learn more so we can address these concerns appropriately. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to share your experience. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
VERY SLOW IN RESPONDING WITH ISSUES IN HOME THAT NEED TO BE REPAIRED OR REPLACED, FOR EXSAMPLE, WAITING OVER A MONTH FOR MY NEST DOORBELL TO FIXED, HASN"T WORKED SINCE DAY ONE, CHIPPED PAVERS NEED TO BE REPLACED, LOUSY CAULKING AND PAINT JOB DRIP SPOTS.
- Charles B.
- Verified HomeBuyer
- December 01, 2024
- Vero Beach, FL
MAKE SURE YOU TAKE YOUR TIME AND CHECK ALL THE FINISHING WORK AT WALKTHRU BEFORE YOUR CLOSING.
DiVosta Homes responded:
Hi Charles, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Please read below
- Joseph S.
- Verified HomeBuyer
- November 28, 2023
- Nokomis, FL
Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been ...
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Not the builder I thought they would be.
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- Englewood, FL
First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AF ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
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