DiVosta Homes Reviews

Poor customer service in all regards. It seems that now that the real estate market is doing very well, people just don't care. Frankly, it's ridiculous. Poor response to minor issues. They tell you they will take care of it, but never do. One person tells you one thing then the next person says something different. I always thought DiVosta was a quality builder... Boy, was I hoodwinked!!!

No comment

When a home is 'built' in only four months, there is little time for attention to details. Receiving service after move-in has been slow and the 'customer service' representative hasn't been responsive.

Happy to discuss with an individual

Walk thru was conducted prior to settlement. The items were never followed thru for its completion. We closed almost two months back. Issues are still outstanding. Similar issues with management company who never gave us the second car gate access decal and the one they gave never worked.

At this time, the above "stars" are all I can give. Overpriced homes and we haven't lived here for more than 6 weeks and already our HOA has gone up. Our sales manager didn't even meet and greet us to give us a "congratulation" and hand us our keys and papers and now we fell through the cracks with HOA issues. Our construction manager did the best he could with vendors not coming by to get the house in order for the closing. Our warranty person is useless. He doesn't even remember coming to our home and meeting us to discuss things that need repaired and looked into. Today, he just sent me a schedule of repairs that is wrong. We are frustrated to say the least. Landscaping is included. It's just little $10 plants for the most part.....fillers. We spent $550,000+ on our retirement home and feel like the "little" guy in the million dollar neighborhood. ... More

The initial purchasing sales person and process was good. There was a major delay in completing the villa due to many circumstances. Unfortunately the communication during that time was not always trustworthy. I simply wanted to know the reason for delays. It seemed that no one was willing to step up and just give me the true facts. It wasn't until the construction was fired that I finally met the new construction manager Dan who was very honest and did a good job finishing the villa within my timeframe. The final walk through went ok however manuals for appliances were stuffed into a cabinet drawer with no explanation. Also when we picked up the key a packet of information was simply handed to us with no explanation about any of the contents. It seemed like the sales guy didn't want to be bothered. I am very disappointed that I was charged an amenity fee of $3000 along with monthly dues and there is no center and no indication of when it will be completed. Every quarter we are told the next quarter. This is really a bad business practice. This should be a major priority because it is what we were promised and what we are paying for. With regard to warranty issues. We have major issues with the sheetrock installation that I am sure will get worse. We have a plumbing issue that is still not resolved. Our refrigerator needs new doors that are on back order. The washing machine stopped working and we are waiting for it to be fixed. We never received any touch up paint for the villa. I'm sure there will be more issues with this villa. It will be interesting to see if someone from corporate reads and responds to this review. My guess is no one will even respond. My rating for this builder and it's associates is poor. ... More

Based on our experience, would not recommend a Divosta / Pulte home to family or friends. Didn't meet promise dates, poor communications from Sales, Catch-Me-If-You-Can build quality. Subcontractors don't respect your home, and Divosta / Pulte did little to hold them accountable. We had over 150 items on our 'punch list' to be corrected before closing. Neighbor's toilets clogged after a week due to install errors, and this week, the whole community had a 'do not flush' order while main waste pipes were cleared of construction waste. If you buy from them, be the squeaky wheel and hold them accountable to their own construction standard. ... More

I would suggest finding another builder

TOP MANAGEMENT INSISTED ON AN IMPRACTICAL HOME COMPLETION DATE AND HELD THE PROJECT MANAGER TO THAT DATE. I WAS ASSURED THAT QUALITY WOULD NOT SUFFER UNDER THESE CIRCUMSTANCES BY THE SALES TEAM. HOWEVER, DRYWALL, PAINTING, TILE WORK, APPLIANCE AND CABINET INSTALLATION, PLUMBING, ROOFING, AND CARPENTRY WERE DEFECTIVE IN THE BUILD PROCESS. WE WERE INFORMED THAT OUR MANDATED PULTE CLOSING DATE COULD NOT BE MET THREE QUARTERS OF THE WAY ON OUR 1260 MILE DRIVE TO THE CLOSING. WE COULDN'T BE MORE DISAPPOINTED IN THE ENTIRE PROCESS.

We recently moved into our new house. Our total build out took about 1 year. Our original move in date was supposed to be August. We moved in officially December 31. It was frustrating as the date kept getting pushed back in 1 month intervals leading my family to constantly have to move from short term rental to short term rental. Also, we closed without our house completely being finished which is ok because we agreed to this. However, there seems to be no urgency whatsoever to get our house finished now that we have closed. We have multiple issues that need addressed.

It is such a disappointment with the 7-page typed punch list of items that need to be fixed after we moved in. The list continues to grow. This home was not at all move in ready and the field manager was never seen on site to monitor the contractors and did not fix items throughout the build of the home that were sent to him. We moved in with wet paint and wet grout, have already had a roof leak, and fuses keep shutting off. It has been a horrible experience and I am just praying that everything will be resolved.

Buy as few upgrades as you can. Better to upgrade yourself.

There are a lot of small issue.i can see a push for the timeline to get done before closing. Door painting issue. Counter top issue. Door cannot close easily. AC whistle both inside and outside. Both toilet have issue to fix. Electric outlet issue. Even the window is installed Wrong Still have not replaced yet. 50+ days after closing. Are uou kidding me asking about quality?

The final prep work was hurried to meet a closing date and many items were not completed properly requiring follow up scheduling and homeowner time. Sixty days after closing, no items have been completed.

Significant major repairs due to faulty workmanship after closing as well as numerous warranty issues that have yet to be repaired. Promptness of repair and communication with leadership is very poor.

If you are buying home from Divosta/Pulte - find your own title company, because they will charge you for title insurance. But actually you don't need title insurance with a brand new house. Low quality of kitchen cabinets

Very disappointed in the overall experience. Windows were missing balance rods, customer service not responsive.

House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems

Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---

You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.

Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.

The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care person (Gene K) has been very helpful in writing tickets to correct the various issues, but the subcontractors assigned with correcting the issues are very slow to respond. ... More

Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.

Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.