DiVosta Homes Reviews

We bought many new homes from various builders over the years but I can safely say Pulte is by far the most disorganized, non-communicative, with sloppy construction controls, and incompetent and unskilled sub-contractors (including electricians, plumbers, roofers, framers, painters, appliance installers, etc.) Our pre-closing punch list was 5 pages long, and our post-closing punch list was 4 additional pages long. Now, months after closing, the punch list is still 3 pages long, and no-one at Pulte could care less. Heck, it took Pulte 5 days after closing just to get us the keys to our house. They didn't even know where the keys where. The post-close punch list includes a bathtub that does not drain, wall outlets with no power (still no power after 2 repair attempts), floor tiles that were install that were more pink than white (but they just installed them anyways), missing doors (yes, no doors!), missing trim casings, stonework with gaping holes in the concrete, kitchen counter-tops that sloped sideways, water heater that drains into the garage instead of outside, shower doors that are anything but vertical. All defects identified pre-closing. The worst part is that every time a sub-contractor is deployed to repair issue, they end up making things worst. Fix an outlet, disconnect the ceiling lights. Fix the countertop, break the cabinet. And since every task is sub-contracted to different contractors, instead for repairing things, they just point fingers at each other and nothing get fixed. "It's not my job" is the most common response heard in a new Pulte Home. The models run a continuous video on the TV proclaiming their high quality of materials and workmanship, yet they can't even correctly install a front door peephole that is functional. ... More

Based on my experience: the new build was dirty on move in date, the kitchen wasn't fully functional and after one month basic repairs and finishes are not complete. It appears there was little quality assurance at the finish and we were moved to "warranty" to resolve obvious flaws, repairs and incomplete items that were clear and pointed out over one month before the close. Based on my experience it's very important the owner is well acquainted with the contract and the upgrades, the builder representatives tried to convince me of items that were not accurate per the actual contract terms. Such as: I was told my upgraded appliance wasn't an available upgrade and I had the highest availalbe upgrade - not accurate; I was told the substitute appliance clause required the owner to dispose of the substitute appliance - not accurate. I had to show the language in the contract before they agreed they were not correct in their assertions. ... More

The sales department and project manager do not communicate together. You told one thing and get another. Very poor response time on issues.

There doesn't appear to be anyone involved in our home to be dedicated or committed to getting the issues resolved in a timely manner - there is no sense of urgency by anyone!!! We have a $10K zero corner sliding glass door that hasn't worked and we're still waiting to have it repaired after 7 weeks.

light fixture in master bathroom not working properly .... chips on top edge of stationary glass panel in shower stall ... sliding glass door not fully caulked .... drawers in kitchen cabinet not level !!!! wall for stairway not straight and the list goes on very disappointed !!!! by the way the money I paid for this home was perfect had on defects nor did it need any corrections

More than helpful to purchase a home but come time to close there were many things not explained to me in the process so that when it was time to close I was left very disappointed that things were not the same as the model home I was shown. The quality of workmanship was less than par. The cabinetry I paid for an upgrade for all wood was thermafoil. The tile work was sloppy. The foundation is not level. The back yard is not graded properly and floods onto back patio. The pavers were chipped and broken. the gutters were smashed in on sides. The ac filter was filthy and so was the house. It was not professionally cleaned. The ATT conduit was missing and needed to be put in so that I could have phone and internet and tv. I had to wait three weeks with a temporary line that was installed around the perimer of my home which was cut twice by the lawn people. The lawn and construction people keep throwing trash on my lawn. The construction people were still using my water for hook up to another site for days after we closed. I still have ongoing issues after two months of closing. ... More

Buy a existing home.

Shoddy workmanship and no customer service

All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing

House was not ready at closing, field mgr seemed to be more interested in completion than attention to known issues, seems we paid the price with unacceptable conditions for being proactive on items needing attention. Very disappointed in the whole experience to date

incorrect appliances, poor tile installation, terrible outlet and light switch placements. overall a terrible experience. if we didn't like the amenities of the community, we would have purchased elsewhere.

I have been very disappointed with our new home. They seem to rush through and not really care about the end product. Big disappointment.

I wanted to sell the minute I moved in. Things I was told was done wasn't done. Warranty services called several times and never call back. I gave up.

Our construction manager never communicated with us until about three weeks to closing stating that DiVosta was not going to meet closing schedule. Eventually we closed after another delay. Dealing with Pulte mortgage was a nightmare. I was sent a recap of the loan documents there approximately five issues including the wrong sales price and missing about 70% of my assets. The loan people didn’t know how an insurance annuity works. I gave up and paid cash. Your quality process is atrocious, your trades don’t cleanup afterwards leaving paint, grout and mud on the floors we paid $40k extra for. You left off items that we paid for only through asking questions at multiple walk throughs did we discover they were missing. We have very little positive things to say about this home building with DiVosta. ... More

Incredibly poor post-closing service on construction deficiencies. Long list of problems never addressed. Lots of promises, few results. Outrageous service.

Sales experience 1 Star. Horrible experience. Closing experience 3 Stars. Construction Manager 5 Stars Excellent experience. Customer Service 1 Star Responsiveness terrible, only. responds when contacted multiple times.

People were still working on the house when we walked into it after closing.

It is a disappointing experience because this is our last home, our retiring home, and besides being the smallest, and the third built it was the worst experience we have had as home owners. I honestly would not recommend Divosta.

Been living in my home for almost 2 months now. Received a call that our gas range was being delivered, no one told us that the one we already had was not the correct one. Gas range was delivered and couldnt be connected so now it is sitting in my living room. Also, my FPL account is sitting in limbo because there was no inspection in the beginning which is required for service to be activated. We were told lies from the beginning and now things are still a mess. Horrible experience!

The quality of workmanship leaves alot to be desired. Lots of damaged to impact sliding glass doors, doors didn't lock, wrong handles on doors with daylight showing all around the handles. The employees talk a good story, but once you close it is almost impossible to get them to come back & fix items. This is my opinion.

Beautiful homes, great people within the community. Lots of pain and suffering to get to completion. Deleted over 5 months taking T total build time of 15 months. Hard to get repairs. Imported timely after sale closed. Disappointed with all the commitments by Divista that didn’t happen. Divosta is still telling home buyers unrealistic delivery durations.

First of all we had to tell construction the office window was off by three inches and not centered the double den doors. The framing in the shower was hanging over the shower pan three inches. An a nice note on the front block wall “ chip away” because the block was laid a little short as proven by the overhang in the shower pan 3”, the den window 3” off. All because the supervisor doesn’t check the jobs. Secondly the second story was supposed to be railing, they built the knee wall instead. We had to tell them to correct it. Thirdly the wood interior window sills were not level in two rooms. They were like that for months during construction until we told the supervisor to fix it. The issues in the field are caused by failure to walk the job and inspect the trades work. They damaged the garage floor with gaping holes probably from dropping scaffolding to the ground. We had to ASK them to fix it prior to closing so we can have the floor done before moving in. Many areas with crown molding awful work. We can tell non of the subs were forced to do a punch out And if they were asked it’s obvious no one checked the work Then we have the glorious walk of the house 7 days prior to closing. The walk agent placed tape on items we wanted marked down so that they can be fixed prior to closing 7 days later. Obviously the work was not completed and all of our markings were gone BUT THE DEFECT STILL THERE. Which means all those items prior to closing are now the responsibility of the customer service Warranty person. The customer service agent after closing is the only person who cared. Finally moved in and unpacked. We text both Supervisor of construction because I failed to get the direct phone number to Customer service agent. Neither construction supervisor even replied. We were not their problem any longer because we closed on the home. But to totally ignore someone was a joke. I have continued email tread keep asking and asking. And they both ignored each request. We lost The customer service agents contact info. You could be bleeding to death and those two would walk on by. We decided to report all the damaged toilet seats caused by people standing on them for 5 months. Only to be told it’s a cosmetic and not covered after 30days” Here we go!!! ... More

Manager appears to be sincere and concerned but issues do not get resolved. He would listen and agree that something had to be fixed but it never was. The contractor would move on to the next phase, never fix was reported.. and then the manager would not pursue it. When I would inquire with a direct question like has the replacement been ordered. He would respond with “I called him many times”, lt is being worked”, “It will be taken care of”, etc. this went on for 6 months and still was not resolved when we closed.(a month since closing and still open issues. When I told the manager there was the potential for roof leaks, he told me I have a year warranty so don’t worry. ... More

What happened with the amenities and facilities center. I was told they would be open for use by June of 2023. That's a lie. Not open and available for use as of Nov 19. Rule of thumb with Beachwalk owners, is that if lips are moving in the sales office, there are lies to be had. I could continue but why?

Divosta took 18 months to build our new villa. Interest rate doubled and our costs completely doubled. We were barely able to sell it and break even as soon as we took possession from Divosta. We planned to keep it BUT the huge delays and costs prevented us from keeping it. Their contract gives them 2 years to build so they weren’t concerned about the delays and our costs doubling. Will NEVER buy from them again.