DiVosta Homes Reviews
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What Homeowners Have to Say About DiVosta Homes.
DiVosta Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of DiVosta Homes 1006 homeowner reviews to learn why they are the right team to build your new home.
DiVosta Homes
has 4 out of 5 stars in All Areas
1006 Reviews in All Areas
Customer Reviews
Lack of Quality workmanship
- Joseph G.
- Verified HomeBuyer
- February 21, 2022
- Vero Beach, FL
While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
very slow response to issues
- Richard S.
- Verified HomeBuyer
- February 08, 2022
- Vero Beach, FL
All walkthrough issues are not taken care of month-and-a-half later
DiVosta Homes responded:
We are sorry to hear about these issues. If you need assistance with service requests, we'd be happy to help! Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Showing your new home to friends and family should be a fun experience, however we are totally embarrassed by the poor finish work.
- Peter H.
- Verified HomeBuyer
- February 08, 2022
- Sarasota, FL
The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.
DiVosta Homes responded:
We are sorry to hear that you are not pleased with the finish details of your home. We would like to take the time to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Post closing experience has ruined my previous impression. Totally non responsive after closing. No customer care rep for 15 days post closing. No progress on punch list issues for 30+ days post closing.
- Carl K.
- Verified HomeBuyer
- October 29, 2021
- Sarasota, FL
Field manager was good during building process but closing was rushed and then no response to continuing issues to replace broken windows, front door still not properly hung and several other items in need of repair and completion. Totally frustrated with customer care ability to get things done with subs.
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
After closing I got no help with Pulte homes.
- Tien C.
- Verified HomeBuyer
- October 27, 2021
- Venice, FL
After closing I got no help with Pulte homes.The air conditioning wasn’t working, the lighting wasn’t working, and the pool has tremendous leaks underground. It has been over a month and the pool issue still has not been corrected. I’m very disappointed with my million dollar purchase.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Heard good stuff about builder but…….not what we expected
- Anonymous
- Verified HomeBuyer
- July 30, 2021
- West Palm Beach, FL
They have you close on a house that has many imperfections and promise it will be taken care of right away- well a months later, nobody comes back totaled care of any of it. Frustrating!
DiVosta Homes responded:
We are very disappointed to hear that your experience did not live up to your expectations and you are dealing with unresolved concerns since closing on your home. We would like to learn more so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
We did not get off to a good start.. a $3,000 price increase was added in on our final contract.. we were not informed and I caught the mistake.. sslesperson tried to tell us she didnt know about it either???? Most unprofessional ever presenting that situ
- Kathleen B.
- Verified HomeBuyer
- July 28, 2021
- Venice, FL
We are still waiting on refrigerator, front door sweep & permanent WINDOWS on front of home . We closed over a month ago.. so very disappointing!!
DiVosta Homes responded:
We are so sorry to hear that you had a frustrating experience and are still waiting on unresolved concerns to be addressed. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
No follow through.
- Michael W.
- Verified HomeBuyer
- May 19, 2021
- Port Saint Lucie, FL
Never close on your house until everything is completed in your house and that you have all your appliances. Zero follow through after you close. Still waiting on my refrigerator after 7 weeks so I called Whirlpool and the told me it will be 4 more months before I can get one that I paid extra for. Call after call to resolve issues and nobody does anything but pass the buck.
DiVosta Homes responded:
We are so sorry to hear that you have had trouble getting your issues addressed. We would like to look into this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Builder only seemed to care about getting money, many workmanship & quality issues
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Venice, FL
Overall the experience has been very disappointing for the expense of the house we purchased. Builder only seemed interested in taking our money and building as fast as possible. Quality of finishes is lacking and have needed warranty work. There were no proactive updates during construction process as promised, unless we asked. There has been consistently very poor communication and follow up, unless we pushed for it. Numerous construction quality issues still being worked on months after closing. The people are nice, but the delivery and quality of the work needs improvement.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your home and have not experienced excellent communication during your new home build journey. We would like to learn more so we can address these concerns appropriately. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to share your experience. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
VERY SLOW IN RESPONDING WITH ISSUES IN HOME THAT NEED TO BE REPAIRED OR REPLACED, FOR EXSAMPLE, WAITING OVER A MONTH FOR MY NEST DOORBELL TO FIXED, HASN"T WORKED SINCE DAY ONE, CHIPPED PAVERS NEED TO BE REPLACED, LOUSY CAULKING AND PAINT JOB DRIP SPOTS.
- Charles B.
- Verified HomeBuyer
- December 01, 2024
- Vero Beach, FL
MAKE SURE YOU TAKE YOUR TIME AND CHECK ALL THE FINISHING WORK AT WALKTHRU BEFORE YOUR CLOSING.
DiVosta Homes responded:
Hi Charles, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Please read below
- Joseph S.
- Verified HomeBuyer
- November 28, 2023
- Nokomis, FL
Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been ...
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Not the builder I thought they would be.
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- Englewood, FL
First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AF ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
DiVosta - Pulte Homes - Nice Designs but Terrible Workmanship
- Anonymous
- Verified HomeBuyer
- July 29, 2022
- Englewood, FL
We bought many new homes from various builders over the years but I can safely say Pulte is by far the most disorganized, non-communicative, with sloppy construction controls, and incompetent and unskilled sub-contractors (including electricians, plumbers, roofers, framers, painters, appliance installers, etc.) Our pre-closing punch list was 5 pages long, and our post-closing punch list was 4 additional pages long. Now, months after closing, the punch list is still 3 pages long, and no-one at Pulte could care less. Heck, it took Pulte 5 days after closing just to get us the keys to our ...
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Appeared to be very competent for the build, but did not appear interested in finishes or final quality assurance. Perhaps handing the final transition to a person that has an interest and desire for aesthetics and final finishes would be better.
- Anonymous
- Verified HomeBuyer
- July 29, 2022
- Venice, FL
Based on my experience: the new build was dirty on move in date, the kitchen wasn't fully functional and after one month basic repairs and finishes are not complete. It appears there was little quality assurance at the finish and we were moved to "warranty" to resolve obvious flaws, repairs and incomplete items that were clear and pointed out over one month before the close. Based on my experience it's very important the owner is well acquainted with the contract and the upgrades, the builder representatives tried to convince me of items that were not accurate per the actual contract terms. ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Poor customer experience
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Vero Beach, FL
The sales department and project manager do not communicate together. You told one thing and get another. Very poor response time on issues.
DiVosta Homes responded:
We are so sorry to hear that our team did not provide excellent service or communication throughout your new home build journey. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lots of great talk but .....
- David T.
- Verified HomeBuyer
- November 10, 2020
- Venice, FL
There doesn't appear to be anyone involved in our home to be dedicated or committed to getting the issues resolved in a timely manner - there is no sense of urgency by anyone!!! We have a $10K zero corner sliding glass door that hasn't worked and we're still waiting to have it repaired after 7 weeks.
DiVosta Homes responded:
We are so sorry that you are dealing with unresolved concerns with your new home. We would like to look into the situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
poor workmanship ... very little and very slow response to voiced concerns
- Frank L.
- Verified HomeBuyer
- September 09, 2020
- Port Saint Lucie, FL
light fixture in master bathroom not working properly .... chips on top edge of stationary glass panel in shower stall ... sliding glass door not fully caulked .... drawers in kitchen cabinet not level !!!! wall for stairway not straight and the list goes on very disappointed !!!! by the way the money I paid for this home was perfect had on defects nor did it need any corrections
DiVosta Homes responded:
We are so sorry to hear that you have concerns with your new home and are not pleased with the overall quality. We thank you for taking the time to share this feedback so we can share it with leadership. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you again. ^AS ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Cheap materials for high end prices
- Anonymous
- Verified HomeBuyer
- August 14, 2020
- Lake Worth, FL
More than helpful to purchase a home but come time to close there were many things not explained to me in the process so that when it was time to close I was left very disappointed that things were not the same as the model home I was shown. The quality of workmanship was less than par. The cabinetry I paid for an upgrade for all wood was thermafoil. The tile work was sloppy. The foundation is not level. The back yard is not graded properly and floods onto back patio. The pavers were chipped and broken. the gutters were smashed in on sides. The ac filter was filthy and so was the house. It ...
DiVosta Homes responded:
While we are disappointed to hear that you are experiencing these concerns with your new home, we thank you for taking the time to share your experience. We would like to make leadership aware of your concerns so they can address them accordingly. If you could please email customersupport@pultegroup.com with your full name, address and contact information we would greatly appreciate it. Thank you again. ^AS ...
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Nothing happens until one complains to the higher ups. Then Builder acts like they are doing you a favor.
- Robert G.
- Verified HomeBuyer
- January 12, 2023
- Englewood, FL
Buy a existing home.
DiVosta Homes responded:
Hi Robert, we're sorry to hear this and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Customer service terrible
- Melanie S.
- Verified HomeBuyer
- January 12, 2023
- Nokomis, FL
Shoddy workmanship and no customer service
DiVosta Homes responded:
Hi Melanie, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
DiVosta Homes - All though COVID was a big issue when it came to building and
- Derek A.
- Verified HomeBuyer
- November 23, 2021
- Sarasota, FL
All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
POOR COMMUNICATION, NO OWNERSHIP OF BUILDER'S ISSUES
- Raphael S.
- Verified HomeBuyer
- November 02, 2021
- Venice, FL
House was not ready at closing, field mgr seemed to be more interested in completion than attention to known issues, seems we paid the price with unacceptable conditions for being proactive on items needing attention. Very disappointed in the whole experience to date
DiVosta Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
all about profit, not client experience
- Anonymous
- Verified HomeBuyer
- February 03, 2021
- Venice, FL
incorrect appliances, poor tile installation, terrible outlet and light switch placements. overall a terrible experience. if we didn't like the amenities of the community, we would have purchased elsewhere.
DiVosta Homes responded:
We are so sorry to hear that you had such a negative experience and are unhappy in your community. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Port Saint Lucie, FL
I have been very disappointed with our new home. They seem to rush through and not really care about the end product. Big disappointment.
DiVosta Homes responded:
We are so sorry to hear that you are disappointed in your new home especially because this should be such an exciting time. We would like to learn more about your experience so we can address any unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Go elsewhere
- Anonymous
- Verified HomeBuyer
- September 06, 2023
- Lake Worth, FL
I wanted to sell the minute I moved in. Things I was told was done wasn't done. Warranty services called several times and never call back. I gave up.
DiVosta Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com. Please include your address, contact information, and a summary of your concerns. Thank you. ^AF ...
Total Score 1
Quality 3
Trustworthiness 2
Value 5
Responsiveness 4
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