DiVosta Homes Reviews

House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems

Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---

You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.

Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.

Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been completed by now but it’s not. I closed virtually and expected if anything needs repair it will be done immediately. Very disappointed. ... More

The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care person (Gene K) has been very helpful in writing tickets to correct the various issues, but the subcontractors assigned with correcting the issues are very slow to respond. ... More

First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three CMs we got to the point that they stopped communicating back to our request for more information and/or next steps. The CMs have been overloaded and they are ineffective under that overload. It took just under 18 months to finish our home which cost us thousands more in rent and storage. We also had to manage the project way more than we wanted and our punch list is over 40 items long. I doubt that all 40 items will be done in the 12 month home warranty period and I am seriously looking at retaining a attorney who is good with the arbitration process. Love our location but had I know this builder would be so sub-par I would have looked further. ... More

Buy a existing home.

Shoddy workmanship and no customer service

Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.

Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.

We bought many new homes from various builders over the years but I can safely say Pulte is by far the most disorganized, non-communicative, with sloppy construction controls, and incompetent and unskilled sub-contractors (including electricians, plumbers, roofers, framers, painters, appliance installers, etc.) Our pre-closing punch list was 5 pages long, and our post-closing punch list was 4 additional pages long. Now, months after closing, the punch list is still 3 pages long, and no-one at Pulte could care less. Heck, it took Pulte 5 days after closing just to get us the keys to our house. They didn't even know where the keys where. The post-close punch list includes a bathtub that does not drain, wall outlets with no power (still no power after 2 repair attempts), floor tiles that were install that were more pink than white (but they just installed them anyways), missing doors (yes, no doors!), missing trim casings, stonework with gaping holes in the concrete, kitchen counter-tops that sloped sideways, water heater that drains into the garage instead of outside, shower doors that are anything but vertical. All defects identified pre-closing. The worst part is that every time a sub-contractor is deployed to repair issue, they end up making things worst. Fix an outlet, disconnect the ceiling lights. Fix the countertop, break the cabinet. And since every task is sub-contracted to different contractors, instead for repairing things, they just point fingers at each other and nothing get fixed. "It's not my job" is the most common response heard in a new Pulte Home. The models run a continuous video on the TV proclaiming their high quality of materials and workmanship, yet they can't even correctly install a front door peephole that is functional. ... More

Based on my experience: the new build was dirty on move in date, the kitchen wasn't fully functional and after one month basic repairs and finishes are not complete. It appears there was little quality assurance at the finish and we were moved to "warranty" to resolve obvious flaws, repairs and incomplete items that were clear and pointed out over one month before the close. Based on my experience it's very important the owner is well acquainted with the contract and the upgrades, the builder representatives tried to convince me of items that were not accurate per the actual contract terms. Such as: I was told my upgraded appliance wasn't an available upgrade and I had the highest availalbe upgrade - not accurate; I was told the substitute appliance clause required the owner to dispose of the substitute appliance - not accurate. I had to show the language in the contract before they agreed they were not correct in their assertions. ... More

While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.

All walkthrough issues are not taken care of month-and-a-half later

The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.

All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing

House was not ready at closing, field mgr seemed to be more interested in completion than attention to known issues, seems we paid the price with unacceptable conditions for being proactive on items needing attention. Very disappointed in the whole experience to date

Field manager was good during building process but closing was rushed and then no response to continuing issues to replace broken windows, front door still not properly hung and several other items in need of repair and completion. Totally frustrated with customer care ability to get things done with subs.

After closing I got no help with Pulte homes.The air conditioning wasn’t working, the lighting wasn’t working, and the pool has tremendous leaks underground. It has been over a month and the pool issue still has not been corrected. I’m very disappointed with my million dollar purchase.

They have you close on a house that has many imperfections and promise it will be taken care of right away- well a months later, nobody comes back totaled care of any of it. Frustrating!

We are still waiting on refrigerator, front door sweep & permanent WINDOWS on front of home . We closed over a month ago.. so very disappointing!!

The sales department and project manager do not communicate together. You told one thing and get another. Very poor response time on issues.

Never close on your house until everything is completed in your house and that you have all your appliances. Zero follow through after you close. Still waiting on my refrigerator after 7 weeks so I called Whirlpool and the told me it will be 4 more months before I can get one that I paid extra for. Call after call to resolve issues and nobody does anything but pass the buck.

incorrect appliances, poor tile installation, terrible outlet and light switch placements. overall a terrible experience. if we didn't like the amenities of the community, we would have purchased elsewhere.