DiVosta Homes Reviews

I have been very disappointed with our new home. They seem to rush through and not really care about the end product. Big disappointment.

Overall the experience has been very disappointing for the expense of the house we purchased. Builder only seemed interested in taking our money and building as fast as possible. Quality of finishes is lacking and have needed warranty work. There were no proactive updates during construction process as promised, unless we asked. There has been consistently very poor communication and follow up, unless we pushed for it. Numerous construction quality issues still being worked on months after closing. The people are nice, but the delivery and quality of the work needs improvement.

There doesn't appear to be anyone involved in our home to be dedicated or committed to getting the issues resolved in a timely manner - there is no sense of urgency by anyone!!! We have a $10K zero corner sliding glass door that hasn't worked and we're still waiting to have it repaired after 7 weeks.

light fixture in master bathroom not working properly .... chips on top edge of stationary glass panel in shower stall ... sliding glass door not fully caulked .... drawers in kitchen cabinet not level !!!! wall for stairway not straight and the list goes on very disappointed !!!! by the way the money I paid for this home was perfect had on defects nor did it need any corrections

More than helpful to purchase a home but come time to close there were many things not explained to me in the process so that when it was time to close I was left very disappointed that things were not the same as the model home I was shown. The quality of workmanship was less than par. The cabinetry I paid for an upgrade for all wood was thermafoil. The tile work was sloppy. The foundation is not level. The back yard is not graded properly and floods onto back patio. The pavers were chipped and broken. the gutters were smashed in on sides. The ac filter was filthy and so was the house. It was not professionally cleaned. The ATT conduit was missing and needed to be put in so that I could have phone and internet and tv. I had to wait three weeks with a temporary line that was installed around the perimer of my home which was cut twice by the lawn people. The lawn and construction people keep throwing trash on my lawn. The construction people were still using my water for hook up to another site for days after we closed. I still have ongoing issues after two months of closing. ... More

Neither buying nor selling (our last house) has been a terrible experience, especially with the abject stupidity of Divosta. Things have been constantly breaking or in need of some sort of remediation (on an almost daily basis). Their shortsightedness is both costly to them and the buyer. Costly Items that I did not want, I had to buy, then uninstall them and replace them with what I did want, of course I paid for the uninstallation then paid again to install the items I did want, necessitating the same workmen twice They were happy - me not so much). How in any universe is this cost efficient? I am not referring to 5 & dime items, but items costing many thousands of dollars. The ultimate cookie cutters. Divosta's bean counters obviously failed their accounting classes nor took any business courses. Tight lines. ... More

I wanted to sell the minute I moved in. Things I was told was done wasn't done. Warranty services called several times and never call back. I gave up.

No help with using the homes features no follow up repairs done after walkthrough.

Our Divosta build experience has left us lamenting 2 questions: 1) Is there anyone on the Divosta build team who does their work right the first time? and 2) Does Divosta ever fully finish a home? We today having experienced the comprehensive Divosta process are yet unable to answer these questions near now 3 months since the pre-closing meeting where you find and cite things to be addressed before closing. It is not just the marketplace of Florida but the culture of builder in our opinion is far too focused and incentivized on booking the asset as sold over professed quality processes. There is too much deligation dependant on subs to perform and those subs unsupervised too often in outcome and delivery. This creates an ongoing loop of contact, meeting, recontact, remeeting and non-effective action due dependancy to have the trade related sub-contractor held responsible for their work, and the multitude of communication layers transpiring ripe and in our case proven for incomplete performance on punch list items. There were aspects of the experience positive but the overall outcome in experience and product may be difficult for the informed to construction and those just wanting what they bargained for even in context of the often heard "production home" and "it's Florida". ... More

Sales experience 1 Star. Horrible experience. Closing experience 3 Stars. Construction Manager 5 Stars Excellent experience. Customer Service 1 Star Responsiveness terrible, only. responds when contacted multiple times.

Our construction manager never communicated with us until about three weeks to closing stating that DiVosta was not going to meet closing schedule. Eventually we closed after another delay. Dealing with Pulte mortgage was a nightmare. I was sent a recap of the loan documents there approximately five issues including the wrong sales price and missing about 70% of my assets. The loan people didn’t know how an insurance annuity works. I gave up and paid cash. Your quality process is atrocious, your trades don’t cleanup afterwards leaving paint, grout and mud on the floors we paid $40k extra for. You left off items that we paid for only through asking questions at multiple walk throughs did we discover they were missing. We have very little positive things to say about this home building with DiVosta. ... More

People were still working on the house when we walked into it after closing.

Incredibly poor post-closing service on construction deficiencies. Long list of problems never addressed. Lots of promises, few results. Outrageous service.

The quality of workmanship leaves alot to be desired. Lots of damaged to impact sliding glass doors, doors didn't lock, wrong handles on doors with daylight showing all around the handles. The employees talk a good story, but once you close it is almost impossible to get them to come back & fix items. This is my opinion.

It is a disappointing experience because this is our last home, our retiring home, and besides being the smallest, and the third built it was the worst experience we have had as home owners. I honestly would not recommend Divosta.

Beautiful homes, great people within the community. Lots of pain and suffering to get to completion. Deleted over 5 months taking T total build time of 15 months. Hard to get repairs. Imported timely after sale closed. Disappointed with all the commitments by Divista that didn’t happen. Divosta is still telling home buyers unrealistic delivery durations.

Been living in my home for almost 2 months now. Received a call that our gas range was being delivered, no one told us that the one we already had was not the correct one. Gas range was delivered and couldnt be connected so now it is sitting in my living room. Also, my FPL account is sitting in limbo because there was no inspection in the beginning which is required for service to be activated. We were told lies from the beginning and now things are still a mess. Horrible experience!

First of all we had to tell construction the office window was off by three inches and not centered the double den doors. The framing in the shower was hanging over the shower pan three inches. An a nice note on the front block wall “ chip away” because the block was laid a little short as proven by the overhang in the shower pan 3”, the den window 3” off. All because the supervisor doesn’t check the jobs. Secondly the second story was supposed to be railing, they built the knee wall instead. We had to tell them to correct it. Thirdly the wood interior window sills were not level in two rooms. They were like that for months during construction until we told the supervisor to fix it. The issues in the field are caused by failure to walk the job and inspect the trades work. They damaged the garage floor with gaping holes probably from dropping scaffolding to the ground. We had to ASK them to fix it prior to closing so we can have the floor done before moving in. Many areas with crown molding awful work. We can tell non of the subs were forced to do a punch out And if they were asked it’s obvious no one checked the work Then we have the glorious walk of the house 7 days prior to closing. The walk agent placed tape on items we wanted marked down so that they can be fixed prior to closing 7 days later. Obviously the work was not completed and all of our markings were gone BUT THE DEFECT STILL THERE. Which means all those items prior to closing are now the responsibility of the customer service Warranty person. The customer service agent after closing is the only person who cared. Finally moved in and unpacked. We text both Supervisor of construction because I failed to get the direct phone number to Customer service agent. Neither construction supervisor even replied. We were not their problem any longer because we closed on the home. But to totally ignore someone was a joke. I have continued email tread keep asking and asking. And they both ignored each request. We lost The customer service agents contact info. You could be bleeding to death and those two would walk on by. We decided to report all the damaged toilet seats caused by people standing on them for 5 months. Only to be told it’s a cosmetic and not covered after 30days” Here we go!!! ... More

From the dishonesty of the sales team about expectations and what’s included to the horrendous workmanship of ALL aspects of the build; I would never recommend a Pulte hone. What a disappointment. DiVosta used to have a great reputation as a builder however since they’ve merged there is no quality control and they hire the most unskilled workers to build these expensive homes. And they don’t stand by there warranty. Pulte determines what needs to be fixed and are not aligned with what a customer and owner of the home feels needs to be replaced. Run don’t walk away from a Pulte home !!!

Completely unorganized, one sided and unprepared for anything from purchase to closing and transition into the development.

Vitek just left the house for the fifth time and our TV is still screwed up. One of the cords just dangles down in front of the wall and now they’ve washed their hands of it. They’re now forcing us to have to deal with going to Pulte and turn it in as a warranty claim and telling us that you’re gonna have to tear the wall apart to get the cord fish through the wall because somebody put a fire break where all of the cords run through. On the sliding doors outside the amount of overspray on it is insane. The finish on the cabinets is terrible. We have a chip in the floor. The doorbell doesn’t even work. After paying well over $1 million for the house I would’ve expected so much more. I hate to go online and start badmouthing this, but it’s gotten to the point of just total frustration. ... More

Not happy with customer care

It was a horrific experience and still is!!!!!!!!!!!

Manager appears to be sincere and concerned but issues do not get resolved. He would listen and agree that something had to be fixed but it never was. The contractor would move on to the next phase, never fix was reported.. and then the manager would not pursue it. When I would inquire with a direct question like has the replacement been ordered. He would respond with “I called him many times”, lt is being worked”, “It will be taken care of”, etc. this went on for 6 months and still was not resolved when we closed.(a month since closing and still open issues. When I told the manager there was the potential for roof leaks, he told me I have a year warranty so don’t worry. ... More

Major problem: there is water seeping into our home. The grout is wet. The baseboards are getting wet. No response from the warranty people. Once the woodwork gets wet we will eventually have mold, mildew, termites and structural damage. The place is a very pretty development but our home is defective and may soon be uninhabitable. Would any of the principals of DiVosta Homes be willing to live in our home? Would they appreciate it if this review was posted anywhere & everywhere that home sales are listed? They were in a huge rush to construct the home and have a closing. The company should have built a quality home instead. The one good thing I have to say was that the construction manager was very nice and helpful but at the end of the process it appeared that he was being rushed as well. Pretty on the outside isn't sufficient when the home is poorly built. We have been in this home for two months. What a disgrace ... More