DRB Homes Reviews in Raleigh Durham Chapel Hill, NC

Overall it was a good experience. The PM and the Sales Personnel were a pleasure to deal with. Unfortunately, the Tradesmen did not continue the experience. We love our new house but there are many small details we are seeing that we should not be seeing. So far, the main items are all cosmetic like, screw pops, joint and screw lines that are causing a "wavy" affect, trim work that is gapped, etc. However, the most disappointing items are the window casings and the cleanliness of the house when turned over to us. The window casings are so non-square, visible to the eye, that it has made several windows a bear to have blinds installed. Eventually we will be framing them in, so we will correct the issue, but we shouldn't "have" to correct this on a new house. The other issue was the cleanliness of the house on turnover. There's no reason why these houses are not gone over by a "professional" cleaning service prior to turnover. It's a small price to pay for the Builder, which would provide a personal touch and appreciation to their Customer. Overall, we have had an above-average experience and if we were to decide today on whether we would recommend this Builder, we would. We didn't expect a "luxury" build, but we did expect a little more attention to the details. ... More

Slaws process was great. The project manager for building required a lot of follow up on our part. The construction seems of good quality, but the finish work leaves something to be desired.

I really liked working with Dan Ryan. Shaun represented Dan Ryan very well and was responsive and detailed. While we love our house and would purchase a dan ryan built home again, I think that you need to be more flexible with change orders, and warranties items. Nail pops are standard in every newly built home, and all other builders I've reached out to cover them. I understand some took advantage of the warranty, but that blame should go on them and not new customers. There were multiple situations very early on in the building process (pre drywall) that we inquired about upgrading certain items and were more than happy to pay dan ryan more money and any change order fees and we were told no.it ... More

There are some things around the house that I didnt notice until I was fully moved in.

When you do a walk through on a new home it is impossible to see everything that’s wrong during that time. Since moving in I have found cracks in the wall in the stairwell along with other findings. How can this be fixed?

Experience was fine. Normal delays because of the pandemic. The house isn't perfect, but good enough.

The home buying process was smooth and I haven’t had any issues yet.

A few after purchase issues, but overall I like where I live.

Great project manager and on site agent. We’ve been in the house for 3 months and already having issues with the the materials quality. Garage door issues, cracks in outdoor caulk, etc. The people who work at Dan Ryan are great, but I would not recommend the quality of the houses and the way they are built to anyone.

Great experience,especially with Sale’s representative.

This is my second time living in a DanRyan home.First time was a brand new rental then I stepped out a bought the same design. I love my townhome but the quality of paint and overall workmanship sucks. I know a home settles but I have only been in my home for three months and it’s a lot of things I’m noticing daily that is a result of rushing and poor quality.

The overall experience was good. Although I did the a walk through to make sure everything was good at the time it seemed that way. However it was after moving in did we find a few flaws. One example is he upstairs bathroom toilet does not work properly since we moved in. So basically we don't use that bathroom until we can get it fixed even though it never worked in the first place.

Good good good good

Fallon was our sales lady and Chris was our project manager. They where both amazing and I’m so happy they did our house

Very spaciously built.

Dan Ryan builders are great but when it comes to responsiveness to issues with the warranty department is poor/ un existence. I keep on getting run around when it come to my backyard drainage system.

Our PM was great — very responsive & informative. We enjoy this home as our first home but I overall I do think the quality of the home proves it was rushed to finish on time. I would 100% recommend paying to have painters repaint the walls because they paint Dan Ryan uses will show any & every mark. I’ve also noticed damage to walls. When we moved in we didn’t have hot water — that was resolved quickly but not a lovely first impression on move in day. It is a beautiful home, but definitely areas of improvement

After I moved in, issues were no longer a priority to property manager. I still do not have a privacy fence.. it’s May. I moved in, in Feb. I’ve asked about this several times. Dan Ryan builders did a rush job. Will never purchase from any home that uses Dan Ryan builders again.

Overall it’s house for the price, construction was good, I definitely recommend Dan Ryan builder. Cons: After closing( with in 10 days) I asked site Manager to fix minor issues(cracks on wall, small paint issues) he said he won’t fix after closing

Most of this issues will be explained and report to the home warranty on or before the year ends.

The exterior of the house is beautiful. The interior could be better. We've got a lopsided sink in the the half bathroom, the toilet is wobbly. We mentioned this to the builder and he assured us the person fixed it before they put the floors down. When we did our walk thru we marked the areas that needed to be fixed certain areas were not done properly. The floor in the half bath has little gaps. The corner wall of the outside bedroom was suppose to be fixed it is not. It is now falling a part... The builder did say he was going to have someone to come by to fix it, it will be 3 mo since we moved in and still no one has come by to fix the corner wall.. We get that there are going to be flaws and we expect that. The little flaws doesn't bother us its the one that really stick out that do. ... More

Dan Ryan builds affordable housing, compared to some of their competitors. Please understand that you won't have the highest quality product or craftsmanship, but you will get a good build. I think Dan Ryan saves you money by using not the best labor staff. Overall the sales and construction manager was easy to work with, and they both had a lot of knowledge on what they were selling and installing. I am happy with the purchase of our new home, and we love it and the neighborhood. With anything, time and research are always the best things. Would I go with Dan Ryan again? Yes, there are many home builders out there, but for the house you get and the area, this was a no-brainer for us. I hope this helps you and your family make one of the most important decisions in your life, good luck. ... More

Overall I am very satisfied. I had to follow up a few times with the warranty plumber after I moved in but once I finally got then out to fix a leak they were great. Quality of the workmanship and materials is disappointing. If I can mention this: the garbage and littering on the construction sites currently on my street is extremely bad and makes me really upset. I know that trash and plastic will be buried and be detrimental to the already pressing problems our world is facing. I had hoped Dan Ryan was better than that.

Overall I love my Dan Ryan home. It is perfect for my little family. However, I am extremely disappointed with the lack of responsiveness from the project manager or our home. We were told after move in, to reach out to him during our first month if there were things that needed to be fixed. We did as we were told and after MANY unanswered emails, I had to reach out to the selling agent to make things happen. It was well over a month before I could get our project manager into our home. During that meeting, I was told I would be cc’d on the emails to the specific people in charge of the problems in my home. That was well over a month ago and I’ve heard nothing. I’ve emailed the manager and still haven’t heard. I’m very disappointed. And unfortunately I’ve heard I’m not the only one with these issues. ... More

Overall home was ok, workmanship could be improved.