Drees Custom Homes Reviews

We purchased a home in Caliterra with Drees, and overall the experience was very positive. From the initial purchase through the final move-in, the process was well managed and clear. Our sales representative, Ryan Pace, was outstanding. He was responsive, supportive, and genuinely cared about meeting our expectations throughout the process. The quality and value of the home have met our expectations, and we are happy with the design, finishes, and overall feel of the community. The builder’s team did what they promised and remained helpful when questions or items came up.** What I would want potential buyers to know is that the experience felt professional, organized, and customer-focused. Having a responsive sales team made a big difference and gave us confidence during an important purchase.** ... More

We’ve never built a brand new home, but dreamed of doing it one day. We didn’t anticipate that time coming with an out of state move. Drees was so pleasant to work with from beginning to end. We were initially concerned that we’d have to make permanent decisions from out of state, and that they wouldn’t turn out favorable due to pics and videos being different from seeing the place in person. We traveled to see the home 3x throughout the process and each time the home looked better and better. And much more in-line with what we were hoping for than in the pics. This was an extremely unique and uncomfortable position to be at first, but Drees put us at peace by their over communication, friendliness and thoroughness. I guess that’s what happens when you have such a great product! When we finally closed, there were a handful of pre-closing inspection items that hadn’t been complete, but they proactively shared dates for when they’d be done and they delivered!! Great job Drees! ... More

The house is beautiful and over all great quality. As an inventory home, a few things I would have thought to have installed to make the future owner life more practical. As an example, gas outlet for barbecue grill in the outside area. A few windows that open in the living room to have some fresh air coming in and out. Besides these little details accepted as an inventory home, the whole team had always been supportive and great.

My wife and I sold our home in ***** and moved back to *****. As such, we were looking for an inventory home that was ready for immediate move in. We had never seen a Drees Custom Home before and they were the last of numerous builder to look at. We were blown away with all the custom features in the house. Especially, the 8 foot doors, the 10 annd 14 foot ceiling, the Whirlpool appliances (most of all the double oven). Dree’s insulation and HVAC package really impressed me. And we loved the floor plan they had available to buy. We quickly bought the Preswick plan and have made it our incredible home.. ... More

Drees sales staff was great, but the First Equity Mortgage experience was atrocious.

Beautiful home and very well finished. Denise and Gio are great to work with. Everything went smoothly.

The Drees Team Jillian, Alex and Rey were thorough and responsive to all our requests throughout the buying process. All aspects of the purchase of our home were handled in a professional manner. We would highly recommend families to consider Drees for their next home.

Carlos did a great job during the buying process and was always helpful and responsive. Unfortunately, my experience after closing has been disappointing. I’ve dealt with ongoing roof leaks, water intrusion, interior damage, and concerns about the quality of the repairs. While the sales experience was positive, the issues after closing have taken away from what should have been an exciting homeownership experience.

I was having a really good experience. Trying to get things done after closing has been a hassle. It is very disappointing, very different experience than our 1st house with Drees.

Drees has beautiful homes and nice floor plans which we love about our new home. Quality of work done is pretty good though there are some areas that could improve compared to what we have experienced with other builders. Overall we are very happy

We contracted with Dree’s for their build on your lot program using a Dree’s plan. Like with any business it always comes down to the people. Our builder Graham was very engaged and responsive. We are dealing with some post build issues but we are pleased with the responses to the warranty issues experienced. We would recommend Dree’s based on our experience so far.

We recently completed a home build with Drees, and overall it was a very positive experience. Building a home—especially from the ground up—is a complex process, and Drees provided a strong framework and team to guide us through each stage. From the beginning, their design process was well organized and allowed us to customize the home in a way that truly fits how our family lives. The quality of construction and attention to detail, particularly in the finishes and structural components, were solid and met our expectations for a high-quality build. Communication throughout the process was generally strong. Our builder was responsive and worked to address questions and concerns as they came up, which is critical during a project of this scope. Like any construction project, there were a few items along the way that required follow-up, but Drees was willing to work through those and ensure they were resolved appropriately. Post-construction, they have continued to be engaged in addressing punch list items and making sure everything is completed properly, which we’ve appreciated. Overall, we’re very happy with our new home and the end result. I would recommend Drees to anyone looking for a well-built, customizable home with a team that stands behind their work. ... More

We really think the project manager Preston makes the difference. Love the quality of our home.

You will not be disappointed with Drees. They are a premiere home builder in San Antonio. Starts with Salespeople to Construction manager through warranty process. We are extremely satisfied and proud of our Drees home.

Drees really builds a beautiful, and high-quality home! This home was already built, so we did not have input on design choices; and Tara and Jako are amazingly responsive to every question we've had. This has brought such peace-of-mind!

The home buying experience was a good experience

Had a great experience buying our latest home from Drees. It was intended as a inventory home and we came into the picture when the house was almost done. Drees team did everything they can to make as many changes as possible. We are extremely happy. There could have been some changes to the plan but since we were not involved from day 1 this is understandable.

Getting things fixed is taking way to long. Taking 4 to 5 weeks Getting floors fixed counter tops fixed or replaced. Floors are full of glue residue but nobody seems to care. So we have been on our hands and knees trying to clean it ourselves 1 person said aren't you going to put area carpets down anyway. Can't get hold of anyone for days. Even had electrical issues. Just want the stuff fixed is that to much to ask for in a million dollar home.

The sale process was smooth - the salesperson knew the product and helped with picking out colors and features. I was informed weekly during the construction phase, with pictures and descriptions. final walkthrough and closing were efficient.

Pleasure to work with all personnel of Drees including sales, builder, design center, and electronics.

This is my 12th home, 7th new build, and by far the best quality and experience with a builder!

We have had an incredible experience. Rox and Ryan have been absolutely phenomenal. Very happy with the service and love our new home. Thank you all so much.

Poor communication with what is included in your home versus what was seen in model. Everything was an add on! Not built with senior living in mind. More focus on the details- sales office mediocre at best with direct follow-up and communication. Sent incorrect information on utilities, title location. For the value of this home very average service, this includes the design center. We had a solid onsite supervisor and hope our home was built to surpass our expectations.

Dear Drees Team, I hope this message finds you well. My family and I were quite excited to move into our new home built by your team, especially with our 2-year-old. However, the move was quite challenging as we were managing the move, temporary housing, and caring for our toddler. Initially, everything seemed to be in order, but after a month, we started noticing numerous issues that should have been addressed by the builder as part of quality control. Our home was built within six months, and we can't help but feel it was rushed. Given the $1,259,000 price tag, we had high expectations and never anticipated encountering such sloppy work. For instance, our cabinets need repainting, there's paint splatter, known issues with stained cabinets, and plugs coming out of the ground that haven't been addressed, among a laundry list of other items that require correction. We have been attempting to get these issues fixed, but the process has been extremely slow, and we are being asked to wait until the 11-month inspection. Issues that were identified before closing still haven't been resolved, and we find ourselves having to repeatedly explain the problems. This ongoing situation has left us with a continuous trail of dust and mess as we try to get these issues addressed. It has been a tedious process, and we still haven't been provided with a clear and concise plan to rectify these issues, which is frustrating on many levels. We kindly request a more immediate and effective resolution plan. We understand that some issues may take time, but clear communication and a proactive approach would go a long way in alleviating our frustrations. We look forward to your prompt attention to these matters. ... More

Really enjoyed the service and craftsmanship in building our new home. The team at Drees was very helpful, guided us through every step, and were responsive to all our questions. We’ve been in the home three months with zero problems.