Drees Custom Homes Reviews
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What Homeowners Have to Say About Drees Custom Homes.
Drees Custom Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Custom Homes 264 homeowner reviews to learn why they are the right team to build your new home.
Drees Custom Homes
has 3.9 out of 5 stars overall
264 Reviews
Customer Reviews
Drees Custom Homes - Very nice homes and nice people.
- Sriranganath C.
- Verified HomeBuyer
- September 01, 2021
- SPICEWOOD, TX
Very nice homes and nice people. It was a pleasure working with them.
Drees Custom Homes responded:
Sriranganath - We're thrilled to hear you had a wonderful experience building your home with us, and we wish you all the best as you begin this new chapter! Thank you for taking the time to share your feedback with us. 
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Custom Homes - Still I have an issue about window
- Tong C.
- Verified HomeBuyer
- August 31, 2021
- Georgetown, TX
Still I have an issue about window
Drees Custom Homes responded:
Tong - Thank you for taking the time to share this feedback; customer satisfaction is very important to us. We have passed your message along to our Austin Warranty Team, and they will be reaching out to your directly regarding your concern.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Great people to do business with.
- Afzal J.
- Verified HomeBuyer
- August 31, 2021
- Cypress, TX
I would highly recommend them to any one who is looking for a trust worthy builder.
Drees Custom Homes responded:
Afzal - Congratulations on your new Drees home! Thank you for taking the time to share your feedback with us; customer satisfaction is our top priority. We're thrilled to hear we hit the mark with your home!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Friendly, Reliable and knowledgeable… great experience!!
- Anonymous
- Verified HomeBuyer
- August 25, 2021
- Prosper, TX
Would highly recommend Drees to build your home at WSR!!
Drees Custom Homes responded:
Hello - We're so happy to hear you would recommend us as a builder! Thank you for taking the time to leave us a review.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Drees Custom Homes - We love our new house.
- Purak K.
- Verified HomeBuyer
- August 24, 2021
- Arlington, TX
We love our new house. Quality of the materials used is great. Few ups and down during the build, but overall experience was great.
Drees Custom Homes responded:
Purak - Congratulations on your new Drees home! Customer satisfaction and quality are our top priorities - we are so glad we hit the mark for you! Thank you for taking the time to leave us a review, we wish you all the best in this next chapter.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Horrible experience with Drees. A lot of promises broken.
- Rhee M.
- Verified HomeBuyer
- August 17, 2021
- Manvel, TX
First let me say that during the pandemic, issues came up that couldn’t be helped. This is completely understandable as everyone had problems to a certain extent. With that being said the promises they made seemed reasonable until it came down to getting the issues resolved. The communication was horrible from the Manager in the Houston area. I had to make numerous calls to ask specific question about my specific build. If she didn’t know the answer (which was plenty) she would tell me someone would “get in contact with me”. They even tried to add on costs that was never agreed upon and say ...
Drees Custom Homes responded:
Rhee - We take customer feedback like this very seriously, and we are always looking for ways to enhance the home building experience. We have shared your message with our Houston leadership team so that they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you. ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
attention to detail; customer focus; transparency
- Kevin H.
- Verified HomeBuyer
- August 17, 2021
- Pinehurst, TX
Linda and Greg are a great team that is sincerely focused on ensuring customers receive exactly what they want in their new home. Jill in the design center is extremely knowledgeable and did not pressure us to purchase needless options, yet highlighted and provided rationale for all recommendations.
Drees Custom Homes responded:
Kevin - We are so happy to hear that Linda, Greg and Jill were excellent resources for you throughout the process! Thank you for taking the time to share your feedback; customer satisfaction is our top priority. We wish you all the best your Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good home overall
- Gregory P.
- Verified HomeBuyer
- August 17, 2021
- Georgetown, TX
Drees builds a good home overall. With that said, this was an extremely difficult and frustrating process due to multiple miscommunications from start to finish. I would not build with Drees again.
Drees Custom Homes responded:
Gregory - We take feedback very seriously, and we are always looking for ways to enhance the customer experience. We have shared your review with our Austin leadership team so they are aware of your feedback.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 2
Drees took care of issues but sub cons were not careful.
- Mark S.
- Verified HomeBuyer
- August 11, 2021
- Austin, TX
Drees took care of issues every time but sub cons were not careful.
Drees Custom Homes responded:
Mark - Taking care of our homeowners is our number one priority. We have passed your message along to our Austin leadership team. Thank you for taking the time to leave us feedback.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
design center and closing
- Nghia M.
- Verified HomeBuyer
- August 10, 2021
- Mansfield, TX
You have to keep them on their toes.
Drees Custom Homes responded:
Nghia - Thank you for taking the time to leave us a review! We appreciate your feedback.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Drees Custom Homes - They provided exactly what we talked about during negotiation
- Michael A.
- Verified HomeBuyer
- August 10, 2021
- Fulshear, TX
They provided exactly what we talked about during negotiation and more. We were never pushed to make regretable decisions and always given the pros and cons of our chooses. All of the staff that we worked with were professional and curtious. We rocated from Ca. so we have twice the house for half the price. Win Win Situation.
Drees Custom Homes responded:
Michael - Welcome to Texas! We're glad to hear you had such a wonderful experience building with us, and it's nice to hear our Houston team was a great resource for you and your family. We wish you all the best in your Drees Custom home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Custom Homes - I had a great experience as a first time house buyer
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- McKinney, TX
I had a great experience as a first time house buyer
Drees Custom Homes responded:
Hello - Congratulations! We're honored you chose us to build your first home! Thank you for writing us a review, and we wish you all the best in your new house!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Really bad job with my back yard they should have leveled it before putting grass down.
- Yogeshkumar P.
- Verified HomeBuyer
- August 10, 2021
- Conroe, TX
Hirer good inspector Michi and Scott were great.
Drees Custom Homes responded:
Yogeshkumar - We're so glad to hear that Michi and Scott were such great resources for you! Thank you for taking the time to write us a review; we appreciate customer feedback, and we are always looking for ways to enhance the home building experience.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Drees Custom Homes - Drees has built a quality home!
- Randell D.
- Verified HomeBuyer
- August 10, 2021
- Rosharon, TX
Drees has built a quality home!
Drees Custom Homes responded:
Randell - We are so happy to hear you love your Drees home! Thank you for sharing your feedback with us. We wish you all the best as you begin your next chapter in your new home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Narrow Reviews by Area
- Houston, TX (51)
- San Antonio, TX - Coming soon!
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