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Drees Custom Homes Reviews

What Homeowners Have to Say About Drees Custom Homes.

Drees Custom Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Custom Homes 264 homeowner reviews to learn why they are the right team to build your new home.

Drees Custom Homes

has 3.9 out of 5 stars overall

264 Reviews

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Nice home, good building manager

  • Ming W.
  • Verified HomeBuyer
  • June 07, 2024
  • McKinney, TX

Our building manager Kevin is amazing, he responded email and text promptly. He is friendly and responsible. He is the best building manager I've ever met. A big thanks to him !!!!!!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Wonderstruck

  • Josh V.
  • Verified HomeBuyer
  • May 31, 2024
  • Liberty Hill, TX

Drees built a beautiful home for our family. We appreciated the attention to detail and the willingness of the Drees team to make us happy. Would definitely recommend Drees to any other prospective homebuyers!

Drees Custom Homes responded:
Josh - We are honored to hear you and your family love your new home. We strive to provide unmatched quality, so we are glad to hear we hit the mark for you! We wish you all the best as you begin this next chapter in your Drees home! dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Moises is excellent. We lived out of state during the build. He was responsive and kept us informed throughout the process. Plus he is an all around nice guy. Very pleasanr and perrsonable.

  • Carl M.
  • Verified HomeBuyer
  • May 31, 2024
  • Conroe, TX

I also want to mention Michi (our agent) and Michelle from your design center. Both incredibly friendly and helpful throughout the process.

Drees Custom Homes responded:
Carl - Congratulations on your new Drees home! We are thrilled to hear our team of professionals in sales, design and construction helped make your home building experience seamless. Thank you for sharing your experience with us! dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Timeless Elegance Meets Modern Living with Drees Home in Provence , Austin

  • Rajeev N.
  • Verified HomeBuyer
  • May 30, 2024
  • Austin, TX

When we decided to built our dream home in Austin, while living in Boston , we knew we needed a team of professionals who could bring our vision to life with impeccable quality and attention to detail. From the moment we met Jon Blance at Drees , we knew we found the right partner to help us realise our dream. The journey was very collaborative. Excellent support from Laurel Stearns ( Designer ) and the 3D renderings and range of samples selection helped us truly visualise the space and select the right interiors and finishings. Andy Gonzales ( Construction ) was simply ...

Drees Custom Homes responded:
Rajeev - We love to hear stories of people building with us whilst living across the country! We are so glad to hear our team of experts, from sales to design to construction, helped make your home building experience easy. We will be sure to share your review with our team so they know their hard work did not go unnoticed. Thank you for sharing your experience with us! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We purchased the model home and are impressed with the quality build!

  • Janice B.
  • Verified HomeBuyer
  • May 30, 2024
  • Aledo, TX

Drees made the whole home buying process easy. They were always ready to answer any questions we had and corrected a few minor issues quickly. I would highly recommend buying a Drees home for anyone in the market for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pravin

  • Pravinchandra P.
  • Verified HomeBuyer
  • May 29, 2024
  • Conroe, TX

Michi Marshall help lots and Moises Rivera help me lots. explain to build my home great job . I am very happy with Drees Homes Excellent services

Drees Custom Homes responded:
Pravinchandra - We strive to make the home building process easy and enjoyable, and we are so happy to hear that Michi and Moises helped make this possible for you. Thank you for taking the time to leave us a review - we wish you all the best! dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good salesperson

  • Mowleshwar R.
  • Verified HomeBuyer
  • May 29, 2024
  • Arlington, TX

Good house plans and good Viridian subdivision

Drees Custom Homes responded:
Mowleshwar - Thank you for the feedback. We are so glad to hear you love your home and your community! dreescustomhomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Truly custom experience

  • Keren S.
  • Verified HomeBuyer
  • May 19, 2024
  • MCKINNEY, TX

Drees is indeed a true custom experience for customers who have a vision for their home. They go above and beyond to meet the customer requirements and build the dream home.

Drees Custom Homes responded:
Keren - We strive to make building a custom home an easy and enjoyable experience, and we are honored you chose Drees Custom Homes to build the home of your dreams. Thank you for sharing your experience with us! We wish you all the best as you begin this next chapter. dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Builder Was Great - Everything Else Not So Much

  • Laura W.
  • Verified HomeBuyer
  • May 17, 2024
  • McKinney, TX

If it wasn’t for our amazing builder I’m not sure if we would’ve went thru with completing our home with Drees. Our builder made our experience top notch as he was responsive to issues, gave frequent updates, followed through with promises and resolved issues on time. Unfortunately, the sales team and leadership at Drees was a huge disappointment. There is a major issue going on within our community and we have not received a response from upper management that could affect our HOA dues that was not disclosed during closing. It’s been weeks with no follow up from Drees. The poor communication ...

Drees Custom Homes responded:
Laura - While we are glad to hear your Builder was such an exceptional resource for you, we sincerely apologize if you have not received the updates regarding the Pinnacle HOA being turned over to a management company. While Drees is working diligently to get the new management company in place, please know there have been no discussions to date of your dues being changed. Once Drees has more information to share, we will notify all homeowners. Thank you for taking the time to share your feedback with us. ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

The contractors need a lot of babysitting

  • Sathish V.
  • Verified HomeBuyer
  • May 16, 2024
  • MCKINNEY, TX

A lot of minor to major imperfections in worksmanship for the price paid. Needs a lot more babysitting to point out issues and they atleast 2-3 visits to get fixed.

Drees Custom Homes responded:
Sathish - Thank you for taking the time to leave your feedback, as it helps us improve the home building experience for all of our home buyers. Please know that if you have any specific concerns regarding your home, you can always reach out to your Customer Care Team by phone or email and they will assist you as quickly as possible. ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Communication is lacking

  • Trevor A.
  • Verified HomeBuyer
  • May 10, 2024
  • Fulshear, TX

Since purchasing our home, we have had numerous issues with tankless water heater, had 4 plumbers look at it and 2 more from Rheem. The bigger issue is the lack of communication from the after rep. I have asked multiple times via calls or texts for a follow up with no responses. The responses seem like the individual doesn’t know what home or person he is speaking with.

Drees Custom Homes responded:
Trevor - Thank you for taking the time to share your feedback with us, as your satisfaction is extremely important to us. We have escalated your comments to our Houston-area leadership team, who advised that they have spoken with you about this review and any concerns you might have. Please know our team is committed to assisting you as quickly as possible. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Honesty and Integrity appreciated.

  • Linda P.
  • Verified HomeBuyer
  • May 08, 2024
  • Arlington, TX

Trustworthy, honest, well built home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Premium charge for mediocre product

  • Tejas P.
  • Verified HomeBuyer
  • May 08, 2024
  • Georgetown, TX

This was our 2nd experience building home, 1st experience was fantastic and this 2nd one was mediocre. Work done by quite a few vendors are substandard quality for the price, it looked like the goal of the entire project was to finish the work, not deliver better product, some of the things were pure negligence, not much auditing by contractor once work finished by vendors, questionable decision by Drees to continue with vendors that have extremely poor public reputations, looks like profitability is priority over customer satisfaction!

Drees Custom Homes responded:
Tejas - We sincerely apologize for the dissatisfaction you experienced. Delivering exceptional quality and customer satisfaction are core values at our company, and we regret that we fell short of meeting your expectations. Please feel free to contact your Customer Care Team by email or phone if you have any specific concerns, we can assist you with. ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Shocked!

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Rosharon, TX

I've been surprised on how many minor issues this house has. All the workers had to do was just care a little more. Door knobs are coming undone one by one in the house. Loose fixtures, wires exposed from lighting. This should not be the work of a custom builder.

Drees Custom Homes responded:
Hello - We take reviews like this very seriously, and we have escalated your comments to our Houston-area leadership team. Our team advised that they ensured your light fixture was properly installed. If you have any additional concerns, please reach out to your Customer Care Team by email (Houstoncustomercare@dreeshomes.com) or phone so that we can assist you as quickly as possible. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Builder Interaction Sent the Home Building Experience Over-the-top

  • Nicholas M.
  • Verified HomeBuyer
  • April 10, 2024
  • Austin, TX

Planning and designing our home was an exciting and fun aspect of building but watching the home come to life each week was incredible. McCade kept us informed at every step with weekly text messages and photos of the building progress. He kept our interests at the forefront of his mind and took the time to ensure every detail was finished as designed. McCade made the home building experience very special for us.

Drees Custom Homes responded:
Nicholas - First, congratulations on your new Drees home! We are so happy to hear McCade provided exceptional customer service to you throughout your homebuilding journey. Keeping our customers informed and top-of-mind is exactly what we strive for. Thank you for taking the time to share your experience with us. We wish you all the best as you begin this new chapter! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2024
  • Austin, TX

From start to finish we highly recommend Drees.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people to work with very humble and kind

  • Nagesh R.
  • Verified HomeBuyer
  • March 26, 2024
  • Roanoke, TX

Worked with many folks from buying to closing to moving every and each step felt we were handled with care it’s was our fist new home purchase can’t be more smoother . I will good luck to the company and its employees

Drees Custom Homes responded:
Nagesh - Congratulations on your new Drees home! We are delighted to hear our team was such an excellent resource for you throughout your home building journey. We wish you all the best as you begin this exciting new chapter! dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love Drees Custom Homes

  • Ashwini R.
  • Verified HomeBuyer
  • February 28, 2024
  • Prosper, TX

We like Drees Custom Homes as they are spaciously built compared to other builders. They provide pretty much all the upgrades as standard features. We didn’t had to buy additional features as everything came as standard. Their ceiling height are pretty tall and bedrooms, kitchen Island, dinning area are spacious. Drees Sale Manager Harry Kidd was very good and transparent person. He always communicated all the updates and details very thoroughly with us during whole construction process. Addressed/answered all over questions on timely manner and was very proactive by assisting from start to ...

Drees Custom Homes responded:
Ashwini - We strive to provide exceptional quality, so we are thrilled to hear you have found that to be true with your home! We have shared your review with Harry, Taylor and our entire Dallas-area team so they know you appreciated their hard work. We wish you many happy memories in your new Drees home - congratulations to you! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Experience!

  • Marilyn L.
  • Verified HomeBuyer
  • February 27, 2024
  • Liberty Hill, TX

From day one when we walked into the model home in Clearwater Ranch and through closing up until now, we’ve had an excellent experience with the Drees team! Everyone including Mike T., Mike H. and Fawnia have been very helpful, quick to respond and friendly. Drees built a beautiful home and we highly recommend them!

Drees Custom Homes responded:
Marilyn - We are so happy to hear you love your Drees home, and that our team of experts made the entire process easy and enjoyable for you! We wish you and your family all the best as you settle into your new home. dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Class Experience from Start to Finish

  • Allen C.
  • Verified HomeBuyer
  • February 27, 2024
  • Austin, TX

We could not have asked for a better team in purchasing our family's first home. The entire Drees Team: Doris (Sales), Mike (builder), and Dan (Lender) were all amazing and went our of their way to guide us along every step of the process. Our home is beautiful and the expert craftmanship is unmatched!

Drees Custom Homes responded:
Allen - Providing unparalleled quality and above-and-beyond customer service are our top priorities. Thank you for sharing these kind words! We will be sure to pass this along to our team members so they know that their hard work did not go unnoticed. Congratulations on your first home! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home but very poor workmanship/quality of materials, exhausted follow-ups on warranty

  • Ravikumar M.
  • Verified HomeBuyer
  • February 20, 2024
  • McKinney, TX

Beautiful looking home but very poor workmanship/quality of materials through out the home, end-up having many patch work fixes right after move-in(moved in after 5 weeks of closing) including post closing open issues, It is very disappointing experience, hassle, getting exhausted going thru fixing the many patch works thru many vendors, Not happy. Looking forward when every thing will be fixed (3 months passed so far, still many open issues) to get some peace.

Drees Custom Homes responded:
Ravikumar - Thank you for taking the time to provide us with your feedback, as it helps us improve the home building experience. Quality and customer satisfaction are of the utmost importance to us, and we sincerely apologize we fell short of your expectations. Please know our Customer Care Team is working diligently to rectify your warrantable concerns. Should you have any additional concerns, please contact your Customer Care Team by phone or email so we can assist you. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Sales Team, below average workmanship

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2024
  • Porter, TX

Had a great experience working with the sales team & the design center. Builder was very proactive in providing weekly updates on progress throughout the build phase. However, have been disappointed with the workmanship even though the materials used are good quality generally. Had multiple electrical issues, wiring not done right, wiring not done at all etc. Floor tiling is warped in a couple of rooms and needs to be done again. Flooring & Skirting is not done right and had to be done again in couple of rooms. Couple of walls were not straight that had to be fixed. However, the builder & the ...

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Beautiful home in an incredible neighborhood

  • Gary H.
  • Verified HomeBuyer
  • February 20, 2024
  • Georgetown, TX

Overall couldn’t have asked for a better experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dreees Custom Homes is the way to go

  • Allison D.
  • Verified HomeBuyer
  • January 17, 2024
  • Fulshear, TX

We had a wonderful experience designing our custom home with Denise at the sales office. She helped us personalize our home to meet our families needs! We can’t say more about our amazing experience with Denise. During our build process we ran into some snags but Tucker and Ben and the Drees team did everything they could to make things right. The Drees team made us feel like family.

Drees Custom Homes responded:
Allison - We pride ourselves on making customization a priority for our homeowners. We are so happy to hear that Denise, Tucker and Ben helped make your dream home a reality. Please know we will be sharing your kind words with them, and we wish you and your family all the best in your new Drees Custom home! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Custom Home Review

  • Thomas P.
  • Verified HomeBuyer
  • January 16, 2024
  • Georgetown, TX

Scott and Jako were both great to work with!

Drees Custom Homes responded:
Thomas - Thank you for taking the time to share this feedback about your Builder and Market Manager. We're happy to hear they provided exceptional customer service throughout your home building experience. We will be sure to share this review with Scott, Jako and the entire Wolf Ranch team. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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