Drees Custom Homes Reviews

Had a great experience working with the sales team & the design center. Builder was very proactive in providing weekly updates on progress throughout the build phase. However, have been disappointed with the workmanship even though the materials used are good quality generally. Had multiple electrical issues, wiring not done right, wiring not done at all etc. Floor tiling is warped in a couple of rooms and needs to be done again. Flooring & Skirting is not done right and had to be done again in couple of rooms. Couple of walls were not straight that had to be fixed. However, the builder & the warranty team has been very responsive in acknowledging the defects and scheduling the appropriate fixes. Special mention to warranty team for sending out instructions to prepare the house before the freeze. Did not have a good experience working with the affiliated lender, would have expected lender to have good financial acumen but was found wanting in knowledge. ... More

Matt, the superintendent has gone above and beyond. He is sure to give daily updates on post move in issues and is in the know about everything. Matt is awesome and a pleasure to work with. Floors Inc has been awful. Between their rudness, lack of care, excuses and Will Sumers; my view on Drees has dropped.

Still waiting for a lot of small things to be finished. Rate in witch repairs are done is slow or the people sent are unable to do work Our cabinets have look like garbage since we have moved in the repairs made them look worse

i loved the options that was available to me. Regarding home, design and prices

This is actually our 2nd Drees Home build (30 years after the 1st one !), and they did not disappoint. Guided by their enduring corporate values focused on clients, they continue to be one of the most high quality, dependable, and trustworthy custom home builders. Building through a Pandemic with supply chain disruptions is challenging, but Matt and Eric were fabulous to work with and very responsive to our concerns. We are 2 months post closing, but they remain in touch to ensure things are working and patch up paint and other things to our liking. Trustworthy, high quality, and dependable may sound boring and old fashioned - but to me they are the most crucial attributes in a builder, considering a home is likely the most expensive thing any family will ever buy. ... More

Everything has been great experience with Drees team from sale manager, Steven to designer center, construction manager. They have been responsive to all my questions/concern. The only thing I'm not satisfied with workmanship & materials. They are not good like before, it could be better than other custom builder. But I expect more from custom builder like Drees, still upset how cheap quality and appearance of kitchen cabinet are. Hope they change that.

Working with Harry and then Jason was a wonderful experience. While there were numerous issues with supply chain, etc, they did everything they could to make sure that we were satisfied and all of our needs were met. It was first class experience!

We were fortunate to work with a great Drees team that included a market manager, builder and design consultant. Delivery wasn’t as timely as we would’ve liked but it was understandable due to Covid and supply chain issues beyond the builder’s control.

Building manager was great but all builders are only as good as their contractors. Design specifications for HVAC system is not adequate for Houston summer.

Purchased my home in Oct22, closed Jul23. During Oct - June it was the normal weekly updates with very few delays due to circumstances outside builder control. However, my close was a nightmare as a result of the builder's affiliate lender forgetting the original closing date, showing it as a week later than originally scheduled. Because of this I was unable to close on my original close date and incurred thousands of dollars in additional moving expenses just by them having the wrong closing date. Since the close most of the issues I've had with my home within the first couple months have handled by Drees in adequate time and is always very pleasant & courteous to deal with. ... More

Construction project manager was very responsive. Closing was a breeze

Overall positive experience. We would build with them again. Lengthy building process and some material quality concerns due to supply chain issues. Most issues have been addressed promptly and adequately by the builder so far. Happy with our new home.

Very good experience with sales and construction manager, they have addressed all my concerns and issues.

We had to be on top all the design selections that are actually installed. Some items were missing after moving in and had to reach builder to remind installation. It was a bit of confusing communicating with builder directly so best bet is to call Drees customer services reps as they quickly address any issues after move-in. Overall , experience is great.

Excellent customer service from all Drees employees Some minor and some major repairs required Poor quality of cabinets and inside finishing including painting Front door cracking Window needs to be fixed Door locks came of the door Bathroom tile floor not sloped Standing water Some electric outlet issues Incoherent location of switches Mediocre bathroom fittings really bad for a custom builder

The overall look of the house is great but there were so many issues with cabinets closing properly, doors opening properly and details that should not have been left for closing.

Still I have an issue about window

Drees has built a quality home!

Good house plans and good Viridian subdivision

Overall the house is great.

On-site builder was good, salesman was not. He was not responsive and not our advocate. Design center was average. Needs more reasonable choices.

We are very happy to be in our new home. The process took longer than expected but the end product is very good.

Drees is a great company but due to over extending & market condition , It's subs selections are poor in the final finishing . I M lucky to have a great building supervisor who works hard to make everything right .

The models are great with good modern designs

Drees offers some great floor plans and the model homes will for sure get you hooked, however, some of their subs could have been more dedicated to their workmanship. Additionally, it would have been nice of Drees and the head of construction to take into consideration the homeowners intent to purchase. For instance, do not run utility service lines down the middle of a pool-sized backyard forcing the new homeowner to incur costly expenses to move those lines in order to put in a pool. Drees offered no concession and no remedy to the situation even though they ultimately signed off on these lines being placed outside the easement parameters. ... More