Drees Custom Homes Reviews

I’ll recommend them to my family and friends

This is a hard review to give because we love our home and it’s beautiful. However, there are still unfinished items and things that need to be done. COVID hasn’t helped but Drees should have back up options to deal with this as they have had over a year to adjust. I feel like they give priority to homes under construction but once you close, you become an afterthought.

You have to keep them on their toes.

They need to work on finding better contractors with better quality work.

We are still waiting for a few things to be fixed and it’s been over two months. There are also a few quality issues in some if the cabinetry.

While the overall experience of buying a Drees home was very nice, the attention to detail was lacking from the construction and paint crew. We are still finding things that were either damaged during construction or left unfinished. THE ONE THAT ANNOYS ME THE MOST: The sides of the kitchen cabinets were scratched up by the guy who had installed the stove hood vent. The hood was installed after the final walk through because they had the wrong one at the time. We didn't notice it until a few weeks after moving in. Very annoying to say the least.

Once you close on the house and notice any issues they are slow to follow-up. You'll get told whatever they think you want to hear. Three plus emails about the same issues are three to many.

Overall, we are happy with the home. For the most part, it seems like a quality home. I am not pleased with the customer service though. Over two months since we closed/moved in, we still have outstanding items from our final walkthrough that have not been fixed. That is unacceptable. In addition, we have had some items come up since moving in that are covered under the warranty, and those items are taking some time to get completed. The line of communication needs to be better.

A lot of minor to major imperfections in worksmanship for the price paid. Needs a lot more babysitting to point out issues and they atleast 2-3 visits to get fixed.

Hard to get them to come back and fix anything after closing. Going ok two ( 2 ) months to fix a water leak and the issue is still not resolved.

Overall, we are pleased with the house. There have been a lot of issues related materials and workmanship. Issues include: - Cabinets - bowed walls - wall in garage should be replaced - Trim - Paint - horrible caulking throughout the house - a few other small items

Drees took care of issues every time but sub cons were not careful.

Overall it is a house. Other than that, the quality of the work and the materials used are sub par. You would expect at this price level that you wouldn't need to have a punch list a mile long. It is like the construction manager had no eyes. I had to point out issues as the home was being built and they still missed a great deal. They have no attention to detail.

We bought the house over phone calls and e-mails. Reagan was amazing and so was Preston. The financing part was a disaster through the lending company. And when we got the house, there were some basic things that were not thought of well for a 2022 home like electric outlet outside the house, outlets for security system, conduit for internet intake to make the house fiber optic ready and so on. It was very disheartening, and almost made us regret the purchase, but we’ll it’s too late and we are trying to make the best out if it.

The experience we had is probably no worse than other builders in this current environment of limited supplies and labor.

Our building manager Kevin is amazing, he responded email and text promptly. He is friendly and responsible. He is the best building manager I've ever met. A big thanks to him !!!!!!

Depends on the community it varies a lot. I love my home and loved working the sales rep, but working with construction manager was very difficult. My house is not 100% complete, since I still have contractors coming in and out to fix the house. Finish touch ups are not cleanly done even after I moved in 3 months ago.

Not the worst, but not the best.

Wouldn’t purchase a Drees home again, overall bad experience. There are other builders where you can get more for your money and still have the same quality & craftsmanship.

Eventually you do end up with a really nice home, but manage your expectations of the process.

Cannot recommend this builder as would not want anybody to go thru what i had to deal with.

Some are good, some are not, My entrance door is not painted with the finishing coat. Some cabinet doors in the upper floor is missing

Any excuses they said were due to Covid and supply chain problem. Really!?

Make sure to oversee every stage, especially if a bigger home. They cut corners like a spec builder, so stay on top of the project. The craftsmanship is average, you have to push for exceptional quality.

After contracting in September of 2021, the experience slowly devolved. Foundation wasn't poured until mid-February 2022. Consistent lack of communication on timeline and progress. Having bought at the peak year brought other challenges. Sub-par subcontractor teams. We are left with large cracks through grade beams, walls & windows that are not square or plumb. flickering LED light fixtures, unfinished chimney flashing with exposed wood and gaps, shingle issues, bowed subroofing. Alll at the amazing high dollar 2021 price. I will say that the Drees warranty department has been excellent. While not resolving any of these mentioned build issues, we did have 2 plumbing backups that were caused by the subcontractors that were immediately resolved. Our closing punch list remains uncompleted by the construction manager. Overall very disappointing and lackluster experience and build after this being the 3rd drees home in our family. If you are going to spend this kind of money, go with a better, smaller builder. ... More