Drees Custom Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Drees Custom Homes.

Read all 80 verified reviews from homeowners that built a new home with Drees Custom Homes in the Dallas area. Dallas homeowners have rated Drees Custom Homes an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Custom Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Custom Homes

has 3.4 out of 5 stars in Dallas Area

80 Reviews in Dallas Area

Star Rating Breakdown

Ratings by Category

Overall 3.4

Quality 3.4

Trustworthiness 3.6

Responsiveness 3.2

Drees Custom Homes in Dallas Area

View Homes

Filter by Area

Sort by

Customer Reviews

Poor response and quality lacking

Page B.
Verified HomeBuyer
September 22, 2021
Aubrey, TX

Up front purchase experience was ok. However, once we signed the papers it all went downhill. Issues with the floors and tile from day 1 and were unable to get responses from Drees. I even wrote letters to the. Operate office and the regional ofgice and called customer support- no response. We finally had someone from drees out last week-2months after closing. There are o few other quality issues that will hopefully be addressed.

Drees Custom Homes responded:
Page - We take feedback like this seriously, as customer satisfaction and quality are our top priorities. We have shared your review with our Dallas-area leadership team, so that they are aware of your feedback. Please know our Warranty Team is working diligently to address your concerns. Please feel free to contact your Warranty Rep. directly, should you need anything else. dreescustomhomes ...

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 1

great service

Brian W.
Verified HomeBuyer
September 21, 2021
Rockwall, TX

Great experience. very easy communication and good service.

Drees Custom Homes responded:
Brian - We're thrilled to hear you had such a positive experience building your home with us! Thank you for taking the time to write us a review! All the best to you in your new Drees Custom home! dreescustomhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Matt is a stand-up guy. Does a great job on homes.

Cornell S.
Verified HomeBuyer
September 16, 2021
Aubrey, TX

The quality and attention to detail really stands out from other homebuilders.

Drees Custom Homes responded:
Cornell - Thank you for taking the time to share your feedback with us! We're so happy to hear Matt was such an excellent resource for you! We wish you all the best in your new Drees Custom home! dreescustomhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Friendly, Reliable and knowledgeable… great experience!!

Anonymous
Verified HomeBuyer
August 25, 2021
Prosper, TX

Would highly recommend Drees to build your home at WSR!!

Drees Custom Homes responded:
Hello - We're so happy to hear you would recommend us as a builder! Thank you for taking the time to leave us a review. dreescustomhomes

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Drees Custom Homes - I had a great experience as a first time house buyer

Anonymous
Verified HomeBuyer
August 10, 2021
McKinney, TX

I had a great experience as a first time house buyer

Drees Custom Homes responded:
Hello - Congratulations! We're honored you chose us to build your first home! Thank you for writing us a review, and we wish you all the best in your new house! dreescustomhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 3

Display