Drees Custom Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Drees Custom Homes.
Read all 79 verified reviews from homeowners that built a new home with Drees Custom Homes in the Dallas area. Dallas homeowners have rated Drees Custom Homes an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Custom Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Custom Homes
has 3.4 out of 5 stars in Dallas Area
79 Reviews in Dallas Area
Drees Custom Homes in Dallas Area
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Customer Reviews
Beautiful home but very poor workmanship/quality of materials, exhausted follow-ups on warranty
- Ravikumar M.
- Verified HomeBuyer
- February 20, 2024
- MCKINNEY, TX
Beautiful looking home but very poor workmanship/quality of materials through out the home, end-up having many patch work fixes right after move-in(moved in after 5 weeks of closing) including post closing open issues, It is very disappointing experience, hassle, getting exhausted going thru fixing the many patch works thru many vendors, Not happy. Looking forward when every thing will be fixed (3 months passed so far, still many open issues) to get some peace.
Drees Custom Homes responded:
Ravikumar - Thank you for taking the time to provide us with your feedback, as it helps us improve the home building experience. Quality and customer satisfaction are of the utmost importance to us, and we sincerely apologize we fell short of your expectations. Please know our Customer Care Team is working diligently to rectify your warrantable concerns. Should you have any additional concerns, please contact your Customer Care Team by phone or email so we can assist you. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Had very bad experience
- Raj C.
- Verified HomeBuyer
- March 28, 2023
- Celina, TX
Nerve will build and refer anybody.
Drees Custom Homes responded:
Raj - We value input from our customers, and we are always looking for ways to enhance the home building experience. If there is anything specific we can improve upon, please feel free to reach out to us. 
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Just Bad
- James R.
- Verified HomeBuyer
- December 29, 2022
- McKinney, TX
The worst on every level.
Drees Custom Homes responded:
James - Please know we value input from our homeowners, and that we are always looking for ways to enhance the home building experience. Our Customer Care Team is always available to assist you, should you have specific concerns.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Tract home building at it's worst
- Anonymous
- Verified HomeBuyer
- June 01, 2022
- Argyle, TX
Paid over a million dollars for a home that was not even close to a custom build. The products used, workmanship and customer service was the worst. Our entire street and cul-de-sac all had same issues. NEVER again.
Drees Custom Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared this with our Dallas-area leadership team so that they are aware of your feedback. Please know our Customer Care team is always happy to assist you, should you have any specific concerns with your home. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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