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- Drees Custom Homes
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- Fort Worth, TX
Drees Custom Homes Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Drees Custom Homes.
Read all 40 verified reviews from homeowners that built a new home with Drees Custom Homes in the Fort Worth area. Fort Worth homeowners have rated Drees Custom Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Custom Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Custom Homes in Fort Worth Area
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Customer Reviews
Great
- Patrick M.
- Verified HomeBuyer
- November 30, 2023
- Mansfield, TX
They made the process seamlessly and were patient.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Walsh Ranch
- Jason B.
- Verified HomeBuyer
- October 19, 2023
- Aledo, TX
Excellent overall customer service and experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Steven and Mike
- Steven J.
- Verified HomeBuyer
- May 02, 2023
- Mansfield, TX
Fantastic experience!! Great home builder!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best house ever
- Young H.
- Verified HomeBuyer
- November 01, 2022
- Mansfield, TX
House is wery good overall Little slow build. Small things burdened me. Some issues not cleared and waiting to be repaired and not done. Yet. Had hard time to understand the custom home building process and system. I don’t feel the customer is KING
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Experience in Walsh Ranch-Ft Worth
- David J.
- Verified HomeBuyer
- October 19, 2022
- Aledo, TX
Very satisfied with the lot selection process, market manager’s guidance, design center’s assistance, field supervision and after-close support….particularly in light of on-going, industry-wide supply and labor shortages.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Reagan & Preston
- Paige T.
- Verified HomeBuyer
- October 04, 2022
- Arlington, TX
I would totally recommend buying a Drees home. Drees staff starting with the sales department, to the on site project manager were all very professional. Reagan & Preston responded to my emails with any concerns I had immediately. All issues were resolved promptly. Great crew to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - We had a very positive experience with Drees at Walsh Ranch.
- Myriam H.
- Verified HomeBuyer
- July 10, 2022
- Aledo, TX
We had a very positive experience with Drees at Walsh Ranch. Shauna was the most amazing Drees representative. She was thoughtful and kept us informed during the months prior to the completion of our home. She always returned our calls and responded to our text messages. Excellent customer service!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - Great customer service and communication from Construction and
- Jordan B.
- Verified HomeBuyer
- April 07, 2022
- Arlington, TX
Great customer service and communication from Construction and Sales all the way through. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - It was great working with Drees and their team to build our new
- Donte R.
- Verified HomeBuyer
- September 28, 2021
- Arlington, TX
It was great working with Drees and their team to build our new home.
Drees Custom Homes responded:
Donte - Thank you for taking the time to share your thoughts with us! We're so glad you enjoyed working with our team to build your Drees home! We wish you all the best.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - We love our new house.
- Purak K.
- Verified HomeBuyer
- August 24, 2021
- Arlington, TX
We love our new house. Quality of the materials used is great. Few ups and down during the build, but overall experience was great.
Drees Custom Homes responded:
Purak - Congratulations on your new Drees home! Customer satisfaction and quality are our top priorities - we are so glad we hit the mark for you! Thank you for taking the time to leave us a review, we wish you all the best in this next chapter.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Honesty and Integrity appreciated.
- Linda P.
- Verified HomeBuyer
- May 08, 2024
- Arlington, TX
Trustworthy, honest, well built home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Easy purchase experience
- Kishore S.
- Verified HomeBuyer
- July 27, 2023
- Arlington, TX
We had the best experience in buying the house
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Overall great
- Anonymous
- Verified HomeBuyer
- November 09, 2023
- Arlington, TX
Drees folks were great. Quality is there but expected better. Some of the finishing touches are not that great such as Paints, caulking etc,
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good overall
- Deewa S.
- Verified HomeBuyer
- January 31, 2023
- Arlington, TX
Our experience with Drees homes was pretty good with a few challenges. The sales process was smooth but we were not 100% happy with the design center part and felt a bit rushed making some decisions. We also felt issues when adding windows in the kitchen. We were told about problem with our kitchen window positioning and cabinet needing to be redesigned after the windows were cut out. This should have been discussed sooner when we asked about adding the windows that was not in the design. Other than that the overall experience has been good. Preston is very responsive with every request. ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Drees - Matt is great, warranty has been awful.
- Taylor T.
- Verified HomeBuyer
- September 06, 2023
- Arlington, TX
Matt, the superintendent has gone above and beyond. He is sure to give daily updates on post move in issues and is in the know about everything. Matt is awesome and a pleasure to work with. Floors Inc has been awful. Between their rudness, lack of care, excuses and Will Sumers; my view on Drees has dropped.
Drees Custom Homes responded:
Taylor - We appreciate that you took the time to share this feedback with us. While Matt has been a great resource for you, we apologize for the frustration you have felt in regard to the flooring company. It is our understanding that our team is working with you directly to ensure your flooring is completed to your satisfaction. ...
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Positive experience with Drees team.
- Becky N.
- Verified HomeBuyer
- June 08, 2023
- Mansfield, TX
Everything has been great experience with Drees team from sale manager, Steven to designer center, construction manager. They have been responsive to all my questions/concern. The only thing I'm not satisfied with workmanship & materials. They are not good like before, it could be better than other custom builder. But I expect more from custom builder like Drees, still upset how cheap quality and appearance of kitchen cabinet are. Hope they change that.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Hard close soft landing
- Eloise W.
- Verified HomeBuyer
- October 06, 2023
- Arlington, TX
Purchased my home in Oct22, closed Jul23. During Oct - June it was the normal weekly updates with very few delays due to circumstances outside builder control. However, my close was a nightmare as a result of the builder's affiliate lender forgetting the original closing date, showing it as a week later than originally scheduled. Because of this I was unable to close on my original close date and incurred thousands of dollars in additional moving expenses just by them having the wrong closing date. Since the close most of the issues I've had with my home within the first couple months ...
Drees Custom Homes responded:
Eloise - We sincerely apologize for the inconvenience you experienced during closing. Please know we have shared your review with our Dallas-area leadership team, as well as with leadership from our lender. Our team is looking into your situation, and we are committed to ensuring this issue does not occur in the future. ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Drees Home purchase
- Lonnie H.
- Verified HomeBuyer
- September 20, 2023
- Arlington, TX
Construction project manager was very responsive. Closing was a breeze
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Home owner south pointe
- Kirshna M.
- Verified HomeBuyer
- July 18, 2023
- Mansfield, TX
Excellent customer service from all Drees employees Some minor and some major repairs required Poor quality of cabinets and inside finishing including painting Front door cracking Window needs to be fixed Door locks came of the door Bathroom tile floor not sloped Standing water Some electric outlet issues Incoherent location of switches Mediocre bathroom fittings really bad for a custom builder
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Good salesperson
- Mowleshwar R.
- Verified HomeBuyer
- May 29, 2024
- Arlington, TX
Good house plans and good Viridian subdivision
Drees Custom Homes responded:
Mowleshwar - Thank you for the feedback. We are so glad to hear you love your home and your community!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Custom Home Build with Drees
- Erwin H.
- Verified HomeBuyer
- August 23, 2023
- Mansfield, TX
On-site builder was good, salesman was not. He was not responsive and not our advocate. Design center was average. Needs more reasonable choices.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
We love our home
- Loretta E.
- Verified HomeBuyer
- May 20, 2023
- Arlington, TX
We are very happy to be in our new home. The process took longer than expected but the end product is very good.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Drees has a great business system and an excelence building process. BUT ,,,,
- Ken W.
- Verified HomeBuyer
- June 04, 2022
- Arlington, TX
Drees is a great company but due to over extending & market condition , It's subs selections are poor in the final finishing . I M lucky to have a great building supervisor who works hard to make everything right .
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Great upfront sales presentation
- Jon L.
- Verified HomeBuyer
- October 28, 2021
- Arlington, TX
Drees offers some great floor plans and the model homes will for sure get you hooked, however, some of their subs could have been more dedicated to their workmanship. Additionally, it would have been nice of Drees and the head of construction to take into consideration the homeowners intent to purchase. For instance, do not run utility service lines down the middle of a pool-sized backyard forcing the new homeowner to incur costly expenses to move those lines in order to put in a pool. Drees offered no concession and no remedy to the situation even though they ultimately signed off on these ...
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
design center and closing
- Nghia M.
- Verified HomeBuyer
- August 10, 2021
- Mansfield, TX
You have to keep them on their toes.
Drees Custom Homes responded:
Nghia - Thank you for taking the time to leave us a review! We appreciate your feedback.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
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