Drees Custom Homes Reviews in Fort Worth, TX

They need to work on finding better contractors with better quality work.

We are still waiting for a few things to be fixed and it’s been over two months. There are also a few quality issues in some if the cabinetry.

Overall, we are pleased with the house. There have been a lot of issues related materials and workmanship. Issues include: - Cabinets - bowed walls - wall in garage should be replaced - Trim - Paint - horrible caulking throughout the house - a few other small items

We bought the house over phone calls and e-mails. Reagan was amazing and so was Preston. The financing part was a disaster through the lending company. And when we got the house, there were some basic things that were not thought of well for a 2022 home like electric outlet outside the house, outlets for security system, conduit for internet intake to make the house fiber optic ready and so on. It was very disheartening, and almost made us regret the purchase, but we’ll it’s too late and we are trying to make the best out if it.

Some are good, some are not, My entrance door is not painted with the finishing coat. Some cabinet doors in the upper floor is missing

Just brand name but it is not good anymore

There was a lack of quality control and project oversight throughout the build. Even after the build there are still a number of punch list items that need to be completed and the only response I ever receive is when I push on the builder.

When one pays this much for a home one should expect quality material, quality workmanship (paint drips on floor), timeliness addressing issues (some still not done after closing on 12-30-21). Homebuying experience not at all what we expected for homes this expensive and should be of great quality.

The house was 75 days over the original estimated completion date. During that time, we had several promised move in dates from upper management. Unfortunately, all had to be cancelled due to their inability to complete the house. The quality of workmanship is poor with the constant excuse that trades are very limited. Remember, you get what you pay for and this is a determining factor in their quality and completion of work. Example, we had so many paint splatters on the wood floor that it took two painters over 4 hours to clean up.

We chose Drees to build our home because we read reviews online and found them to be a reputable builder. We met with Steven at the model home and he advised us with a plan that would work for us. Unfortunately, throughout the build process, there were many issues that could have been prevented had there been proper oversight and good relationships with the trades. Steven was very dismissive throughout the process, unhelpful, and lacked the knowledge, skills, and abilities to navigate us through the building process. Kate at the design studio was wonderful and provided the only consistent, positive experience that we had with Drees. Victoria was also helpful when we communicated our grievances although I don't believe upper management at Drees are aware of the negative experiences that the buyers in our neighborhood have encountered and may need to query further in order to keep their reputation. Mike and Phillip appear to be knowledgeable builders but unfortunately we were paired with an unskilled builder and an even more unskilled sales representative who made our overall building experience stressful and unpleasant as evidenced by the fact that we are almost 90 days past closing and still dealing with trades in and out of our home with no defined schedule for completion. I am uncertain if any of the builders are any better but this has been our experience. Good luck to you all on your new construction journey. ... More

Quality for a custom build is par with other mid range builders. Company’s contractors in the area where we bought were horrible. They rushed things and didn’t do half of the things we mark during walk through. I would not recommend Drees. My experience wasn’t a good one, while I’m pretty sure others my had a different experience. Just sharing our review/feedback.

Hard to find good craftsmanship right now - houses being built too quickly, sacrificing quality and attention to detail. Feel like our house is worth 60% of what we paid for due to the finished product not meeting our expectations.

This was our first and last purchase with Dree's. Our purchase experience upfront was pleasant and professional. We felt initially very pleased with our decision. However, from the moment we moved in it has been extremely disappointing & stressful experience. It has become a second job to keep on Dree's to be consistent about finishing the home & fixing/correcting mistakes. Here are some highlights. 1) A few days before our move in date, we paid a licensed seasoned home inspector in the area to review the build. Dozens of defects, poor craftsmanship & dangerous/out of code (some exposed wires for example), were documented. The home inspector report had pictures and detailed notes, all of which was shared with Dree's. We expressed our concerns on these findings and requested timelines for each fix within the coming weeks from Dree's. 6 months in, we still have never received a detailed response to each issue and are finding ourselves doing weekly reminders on all open items with the builder. That said, they are being completed slowly, however communication is spotty & disconnected from the contractors who do show up at random unannounced times, sometimes without even the correct materials to do the fix/repairs. 2) The day we moved in, we found the place dirty and unclean. We even found on one of our toilets, poop stains from one of the contractors. All of this was documented with pictures and shared with Dree's. The only comment on this observation was that they said they had cleaners already come twice before we moved in so it wasn't their problem. 3) We were delayed 3 months from the original move in date. There was no compensation for this and therefore it was at our own expense. We recently found out other builders in our same community paid $200+/month for every late month from the original completion date. Dree's explained to us that COVID has caused massive disruptions to their supply chain and contractor work. However several other builders in the same neighborhood who had similar sized homes, competitors to Drees, did not had such long delays. Therefore this conflicted with what Drees told us everyone was experiencing. Note, the home started just when COVID hit and the dozen or so other homes in our neighborhood started after our home (again similar size and costs etc), and finished before Drees. 4) Drees is still slowly making the fixes as we continue to keep on them. However, the quality, communication, attention to detail is not there. Especially for a $1.2M+ home. Unless Drees takes a serious look at its broken processes, low quality 3rd party contractors they are using, we highly recommend to avoid putting your hard earned money purchasing a Drees home. Did I also mention that we discovered when we moved in that they painted our whole 4,500+ sq foot home with the wrong color that is the outside grey trim vs the white paint originally selected? Overall what started out as an exciting time for my family has turned into a stressful experience. I hope that Drees will improve and listen to the concerns from the customers upfront. ... More

Worst Experience EVER. The Design Center should have the decency to tell the truth or at least consult the builder for what's really POSSIBLE and NOT. I'm seriously consider suing them.

I will not even recommend any one to even get their dog house built by dreees