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- Drees Custom Homes
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- Houston, TX
Drees Custom Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Drees Custom Homes.
Read all 35 verified reviews from homeowners that built a new home with Drees Custom Homes in the Houston area. Houston homeowners have rated Drees Custom Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Custom Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Custom Homes in Houston Area
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Customer Reviews
Moises is excellent. We lived out of state during the build. He was responsive and kept us informed throughout the process. Plus he is an all around nice guy. Very pleasanr and perrsonable.
- Carl Gene M.
- Verified HomeBuyer
- May 31, 2024
- Conroe, TX
I also want to mention Michi (our agent) and Michelle from your design center. Both incredibly friendly and helpful throughout the process.
Drees Custom Homes responded:
Carl - Congratulations on your new Drees home! We are thrilled to hear our team of professionals in sales, design and construction helped make your home building experience seamless. Thank you for sharing your experience with us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pravin
- Pravinchandra P.
- Verified HomeBuyer
- May 29, 2024
- Conroe, TX
Michi Marshall help lots and Moises Rivera help me lots. explain to build my home great job . I am very happy with Drees Homes Excellent services
Drees Custom Homes responded:
Pravinchandra - We strive to make the home building process easy and enjoyable, and we are so happy to hear that Michi and Moises helped make this possible for you. Thank you for taking the time to leave us a review - we wish you all the best!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dreees Custom Homes is the way to go
- Allison D.
- Verified HomeBuyer
- January 17, 2024
- Fulshear, TX
We had a wonderful experience designing our custom home with Denise at the sales office. She helped us personalize our home to meet our families needs! We can’t say more about our amazing experience with Denise. During our build process we ran into some snags but Tucker and Ben and the Drees team did everything they could to make things right. The Drees team made us feel like family.
Drees Custom Homes responded:
Allison - We pride ourselves on making customization a priority for our homeowners. We are so happy to hear that Denise, Tucker and Ben helped make your dream home a reality. Please know we will be sharing your kind words with them, and we wish you and your family all the best in your new Drees Custom home! ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience! from design, build and move in
- Chad Lee L.
- Verified HomeBuyer
- January 12, 2024
- PORTER, TX
In what can be a stressful life event... Drees made the entire process very smooth and easy. from the time we put deposit down to the build process and closing everything has gone smooth. very happy with end result
Drees Custom Homes responded:
Chad - Customer satisfaction is our top priority. We are absolutely thrilled to hear our Highlands team exceeded your expectations and that you're happy with your home! We will be sure to share your kind words with the rest of the team. Thank you for taking the time to write us a review. ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
It was a great experience
- David Michael J.
- Verified HomeBuyer
- December 18, 2023
- Fulshear, TX
We really enjoyed working with Drees
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- December 05, 2023
- Pinehurst, TX
The team at Drees was professional and guided us all the way. Adding upgrades/changes was also straightforward
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A new experience
- Morris H.
- Verified HomeBuyer
- January 27, 2023
- Fulshear, TX
I’m very grateful to have had this experience, given by Andrew. My overall experience with this company has been extremely favorable. Two people to be commended are Denise, and Ben. These 2 collaborate as hand and foot to achieve excellence. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Value!
- Brad M.
- Verified HomeBuyer
- October 26, 2022
- Cypress, TX
Amazing, the after-sale service is worth it alone. Wonderful home. Would only ever buy from Drees again.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Gorgeous Home!
- Katherine B.
- Verified HomeBuyer
- September 21, 2021
- Conroe, TX
A well-built home for a great price. Our inspector said that our house is the best-built home he has ever inspected. I am a very picky person with very clear ideas about design and quality construction and I felt that the team at Drees met my needs and was responsive to my concerns. No homebuilder is perfect, and there are always going to be bumps along the way when you are building a new home, but this was a great experience for our family.
Drees Custom Homes responded:
Katherine - We're thrilled that building your Drees Custom home was such a seamless and enjoyable experience for you and your family! Thank you so much for taking the time to write us a review, and congratulations on your new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
attention to detail; customer focus; transparency
- Kevin H.
- Verified HomeBuyer
- August 17, 2021
- Pinehurst, TX
Linda and Greg are a great team that is sincerely focused on ensuring customers receive exactly what they want in their new home. Jill in the design center is extremely knowledgeable and did not pressure us to purchase needless options, yet highlighted and provided rationale for all recommendations.
Drees Custom Homes responded:
Kevin - We are so happy to hear that Linda, Greg and Jill were excellent resources for you throughout the process! Thank you for taking the time to share your feedback; customer satisfaction is our top priority. We wish you all the best your Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - They provided exactly what we talked about during negotiation
- Michael A.
- Verified HomeBuyer
- August 10, 2021
- Fulshear, TX
They provided exactly what we talked about during negotiation and more. We were never pushed to make regretable decisions and always given the pros and cons of our chooses. All of the staff that we worked with were professional and curtious. We rocated from Ca. so we have twice the house for half the price. Win Win Situation.
Drees Custom Homes responded:
Michael - Welcome to Texas! We're glad to hear you had such a wonderful experience building with us, and it's nice to hear our Houston team was a great resource for you and your family. We wish you all the best in your Drees Custom home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customizable floor plans
- Jincy Z.
- Verified HomeBuyer
- April 19, 2023
- Fulshear, TX
We chose Drees because they were willing to work with us in getting our dream floor plan. The whole process from the day we talked to them to when we closed took a full year. Couple of delays that occurred for us was the changing of the building managers which caused a couple of communication issues on what we were wanting for the house. We’ve been living in the house for about 2 months and so far it’s been good. No major issues yet. Drees definitely makes beautiful homes and if you are needing a specific floor plan they are able to create that for you!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Do what they say.
- Thomas F.
- Verified HomeBuyer
- October 20, 2021
- Fulshear, TX
Good experience overall. Did have a few issues along they way, but all addressed. Good communication with builder and sales team throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great people to do business with.
- Afzal J.
- Verified HomeBuyer
- August 31, 2021
- Cypress, TX
I would highly recommend them to any one who is looking for a trust worthy builder.
Drees Custom Homes responded:
Afzal - Congratulations on your new Drees home! Thank you for taking the time to share your feedback with us; customer satisfaction is our top priority. We're thrilled to hear we hit the mark with your home!
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Workmanship
- Doug P.
- Verified HomeBuyer
- February 04, 2023
- Conroe, TX
Some of the tradesmen take no pride in their work and it shows. Brickwork is average at best. Not rodded properly and a lot of excess mortar. Driveway has patches along edges that are very obvious. Framing is not plumb or square in several locations. Waiting on response to our 90 day walkthru.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Drees provides a lot of different floor plans and flexibility in customizing each particular model.
- Hoang D.
- Verified HomeBuyer
- September 24, 2021
- Conroe, TX
Offers excellent sales experience as we bought a home 100% virtual. We wish Drees has some kind of software that allows us to visualize the different options and how it looks (something to improve on). The workmanship quality is generally good, but it's a hit-or-miss. The builder is responsive and followed through with our concerns after closing.
Drees Custom Homes responded:
Hoang - We are so thrilled to hear our sales team was an excellent resource for you! We appreciate your feedback on purchasing a home online, and we have shared this with our Houston-area leadership team. We wish you all the best in your new Drees Custom home!
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Great Sales Team, below average workmanship
- Anonymous
- Verified HomeBuyer
- February 20, 2024
- PORTER, TX
Had a great experience working with the sales team & the design center. Builder was very proactive in providing weekly updates on progress throughout the build phase. However, have been disappointed with the workmanship even though the materials used are good quality generally. Had multiple electrical issues, wiring not done right, wiring not done at all etc. Floor tiling is warped in a couple of rooms and needs to be done again. Flooring & Skirting is not done right and had to be done again in couple of rooms. Couple of walls were not straight that had to be fixed. However, the builder & the ...
Total Score 5
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
Repairs cabinets doors window garage
- Joseph P.
- Verified HomeBuyer
- January 31, 2023
- Conroe, TX
Still waiting for a lot of small things to be finished. Rate in witch repairs are done is slow or the people sent are unable to do work Our cabinets have look like garbage since we have moved in the repairs made them look worse
Total Score 5
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Great
- Harasha G.
- Verified HomeBuyer
- June 13, 2023
- Fulshear, TX
i loved the options that was available to me. Regarding home, design and prices
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Design Center was very good. Jill was excellent.
- Allred, G.
- Verified HomeBuyer
- June 07, 2022
- Pinehurst, TX
Building manager was great but all builders are only as good as their contractors. Design specifications for HVAC system is not adequate for Houston summer.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Drees Custom Homes - Drees has built a quality home!
- Randell D.
- Verified HomeBuyer
- August 10, 2021
- Rosharon, TX
Drees has built a quality home!
Drees Custom Homes responded:
Randell - We are so happy to hear you love your Drees home! Thank you for sharing your feedback with us. We wish you all the best as you begin your next chapter in your new home!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Owner of the house.
- So P.
- Verified HomeBuyer
- October 19, 2023
- Pinehurst, TX
Overall the house is great.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Drees Custom Homes - Once you close on the house and notice any issues they are slow
- Anonymous
- Verified HomeBuyer
- February 07, 2022
- Rosharon, TX
Once you close on the house and notice any issues they are slow to follow-up. You'll get told whatever they think you want to hear. Three plus emails about the same issues are three to many.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Drees Homes
- Russell D.
- Verified HomeBuyer
- October 10, 2024
- Fulshear, TX
Eventually you do end up with a really nice home, but manage your expectations of the process.
Drees Custom Homes responded:
Russell - Please know that customer satisfaction is of the utmost importance to us. It sounds like we fell short of your expectations, and for that we sincerely apologize. If you have any specific concerns, please don't hesitate to reach out to your Customer Care Team by phone or email so that we can assist you as quickly as possible. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Average Home Buying Experience
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Porter, TX
Make sure to oversee every stage, especially if a bigger home. They cut corners like a spec builder, so stay on top of the project. The craftsmanship is average, you have to push for exceptional quality.
Drees Custom Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared your message with our Houston-area leadership team so that they are aware of your feedback. Know that we are always looking for ways to enhance the home building experience.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
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