Drees Homes Reviews in Indianapolis, IN

I really enjoyed working with the whole Drees team- a great buying experience

When ever we had questions on anything regarding house, Charlie and Susan were on top of the issues and were able to resolve them quickly and efficiently.

Customer service was very high and they were quick to address/resolve issues or concerns. Some subs did not meet our workmanship quality expectations but probably same across the board with any home builder. In general though good quality materials and workmanship. Felt we paid a premium price and there was no negotiation. Granted materials had gone up a lot during pandemic but lumber dropped a lot early 2023 from all time highs and our timing was such that we felt some room should have been available. We feel it will be some time before we build any equity but that may be true of any new build these days. The value was probably fair for both parties. ... More

I was fortunate to working with a team of people who came together to get me into my home on my timeline. I have my 60 walk tomorrow. I only have a few items to be addressed.

they were very responsive at the Model Home and helped out tons, the design center person didn't know about a lot of the options available, and since moving in we have had to change several thing already... Our 1st GC was horrible, but our 2nd one made up for him and more, great Guy! Workmanship, OK at Best, i did give them a 4, just because of the GC's responsiveness to issues. only been in the home 30 days, we already have had several nail pops, multiple issues with appliances, walls out of alinement, and overall shoddy subs doing the work for Drees. Wouldn't suggest Drees to anyone, unless they get their act together. ... More

Overall had a positive experience purchasing and building our home with Drees. The process is never smooth and hiccups happen, which they were mostly responsive to. The workmanship is good, not great. Bathroom shower had to be redone due to a issue they found (which I would not have noticed so that is good). The worst experience definitely has been the landscaping they provided - large portion of the sod that was provided was in horrible condition and they were happy to come out and replace those pieces. The placement and installation of trees is terrible. I had 5 trees installed - 3 are crooked and 1 was placed in the middle of the backyard (why?!). They do not fix/move them either after installation so make sure when they do the initial landscaping, you're watching closely. Like with other builders as well, your lawn is just all clay so the quality of the soil is horrendous and you're going to have to do a lot of work after to get it right. ... More

Only one issue we had is when the lumber was outside during construction in winter they don't use it immediately after calling and telling them as it may get bad, I would recommend them not to leave the lumber outside too long before using,

Fast builder in the city

I bought this home as a Spec home there are few things that I hope that Dress home did better job 1. Painting - Very low quality 2. Internet Ports - There is no Internet ports available in office area. 3. I have been listed this home for rent from 3 months so far not one renter , I am feeling the primary reason because of the way the address is showing wrong in several sites. a. It looks like initially whether it is Drees or Local Post used street 'Trahan Dr' for part of the 'Shrawley Ct' so now google show maps incorrectly and Zillow show it incorrect , Zillow is basically showing that this house is part of North of west field. Drees basically messed up the whole Trahan Dr the physically boards are not matching with the popular sites. 4. There is no way the price of the home justified for Rental income in any means. This is something to consider for your future ventures. At the end of the day people might not make money but everyone wants to balance money I just don't see this happening for this home. ... More

Expect the close later than planned. Design options are good and priced reasonable enough to not consider having things done by contractors later. Updates aren’t always weekly. Transition between work is not always timely. Issue resolution is sometimes quick, but not always the case. Overall not bad.

Response time to house repairs is too long after closing. I am still waiting for appliance repair, electrical outlet follow up, and lighting replacement months after closing. Drees is unresponsive to problems and lacks staffing to follow up on problems in a timely manner.

Constuction manager responsive and communicative. Workmanship, however, lacked attention to details. Painting, drywall, caulking, door alignment, window quality, and flooring installation were all below par, requiring numerous repairs/rework that are still outstanding 90 days later.

We still are not receiving mail because of not having a collection box. This was not disclosed to us and should have been resolved before we moved in. Any problem reported to Amy has been promptly handled.

Several plumbing errors as the plans were not followed and had to be revisited.

Workmanship of contractors- below my standards they would have to come back multiple times to fix items that should have been done correctly the first time such as erecting a Piller to be straight! Things like that where you could see visibly to any person walking by the home. Frustrating process to watch and realize this continues to delay the build. They needed to be babysat and checked each day but even checking it at the end of the day the work it would be too late as the work would have to be redone or corrected.

Makes sure all is complete prior to closing. Even though I did a walk through the week before I was assured that all maintenance that showed would be completed prior to closing. When I walked through the day before closing the work had not been done yet. I was given a lot of assurances that they would get on it immediately but it took 2 months before any of the work was completed. I am still waiting on a ceiling light to be replaced and it has been 3 months now. "The only way I was able to get anything done was to go to the sales manager and she called people and got it done. Otherwise, I think I would still be waiting. ... More

We’ve worked with Lisa, buying our previous Drees Home & she’s phenomenal! Our building contractor that we started with, Andy, was great too! We’ve had some new construction issues with this house & that hasn’t been pleasant.

It’s a very expensive duplex. I know home prices have increased but I literally paid the same price in 2016 for a freestanding home in Zionsville. I have enormous cracks in the ceiling and the mason completely messed up the FP.

We are happy with our lot location, floor plan, neighbors and community. We are not so happy with Drees. These positives may have clouded our decision to go with Drees. Knowing what we know now we should have spent more time looking at other builders. * Construction Experience We did receive regular build updates from the construction supervisor but updates about how on-going construction problems would be dealt with were lacking. The builder needed to be more focused on the quality of the subcontractor’s work and willing to act on it. Drees quality is only as good as the quality of the subcontractors, and some were poor. * Quality of Workmanship We got to a point where we were afraid to add an item to the punch list because some subcontractors were so poor they made the problem worse. Some problems we identified should have been identified by the builder and corrected without our involvement. This creates concern about possible problems we cannot see. There are construction tasks that don’t seem to be a part of any subcontractor’s scope. Our job site was noticeably messier than other job sites. Drees should require subcontractors to clean up after themselves. * Design Selection Experience We felt rushed with the Drees Design Center experience. The software they used to help choose was buggy and not ready for production. Things like simple electrical upgrades were not listed in the “system”, so multiple existing items were cobbled together to make up the “upgrade”. This made the simple upgrade cost prohibitive and not good value. After moving in, the actual quality of some flooring was not what we expected from Drees * Home Readiness and Closing We delayed our closing three times. The additional delays cost us storage fees otherwise we would have delayed again. Also, it required rescheduling movers. We were told outstanding punch list items would be incorporated into the closing as a formal document/process. At closing no one knew what we were talking about when we asked. There was no one from Drees at the closing. Almost three months after closing we still have unresolved items. We would recommend to those building with Drees that you do not close until all unresolved items are complete. ... More

Overpriced lots and options. Did not meet my expectations

Did a building your own kit instead of using a custom builder and we should have gone custom. We moved in June 10 after months of delays and no work being completed. Our punch list from our walk thru June 2 still isn’t done. Took our construction manager off our house and sent him to a neighborhood 3 weeks before we were supposed to move in. Communication as to delays was horrible. Communication as to completing this punch list has been nonexistent unless I reach out and follow up. If you’re building in an established Drees neighborhood, they’ll be great. But I would not recommend it for an alternative to a custom route. A single home in a single lot is not the priority…despite it being $$$ ... More

very disappointed by quality of material and labor used in the building the house

Several miscommunications on Drees’ end during building process that cost us a lot of time and money. Building experience almost entirely dependent on foreman assigned to job and their individual communication skills. Craftsmanship much lower than expected and several major issues with home at close. Once you close they ghost you and it’s extremely difficult to utilize your home warranty. Drees does not stand by their product.

My overall experience with Drees is they do what they can with what they are given. Their biggest issue is lower management and their contractors. Management doesn’t hold the contractors accountable and the contractors do the bare minimum to get by. You as the homeowner have to micromanage the build from the start and make sure all the items you signed for are completed. It made the process incredibly stressful and not enjoyable. Hopefully the issue can be resolved and improved upon. Hopefully making future homeowners processes more enjoyable.

Was told it would be 7-9 months. Took almost 15. Went through 3 builders and none of them ever said the same story as the last one. They liked to blame supply chain and the job market, but they spent a lot of time on rework. Dug the basement and foundation, saw that it had field tiles draining into it, and ignored it for a month while the sides collapsed. Had to excavate more and do a lot of extra backfill because of that. Most of the time we were waiting on something it was because they messed up. Wrong sized windows, wrong size doors, didn’t order enough siding, etc. Ripped out all the doors after the interior was finished and had to repaint again. Paint the wall, touch up the wall, then cut the wall open because they forgot the power outlet we added and reminded them twice before they installed drywall. That sort of thing. Somehow a year after we picked appliances and gave our deposit they didn’t have our appliances. One person said they were in storage, but another said they were back ordered. Every month for a year the schedule slipped again and again. ... More