Drees Homes Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Drees Homes.
Read all 57 verified reviews from homeowners that built a new home with Drees Homes in the Indianapolis area. Indianapolis homeowners have rated Drees Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Homes
has 3.9 out of 5 stars in Indianapolis Area
57 Reviews in Indianapolis Area
Drees Homes in Indianapolis Area
View Homes
Customer Reviews
Not great!
- Anonymous
- Verified HomeBuyer
- February 06, 2024
- Mc Cordsville, IN
Our salesperson Lisa was less than helpful or professional. Our home had construction errors. We're still waiting for items to be fixed which is disappointing. We wanted to love this process but it has been emotionally draining at this point.
Drees Homes responded:
Hello - We strive to make the home building experience seamless and enjoyable, and we are sincerely sorry that we missed the mark for you. In sharing your feedback with our leadership team, we are under the impression that our Customer Care Team is aware of your concerns and is working with you to rectify the issues. Please know our Customer Care Team is available by phone or email, should you have any additional concerns. ...
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Buyer Dave
- David F.
- Verified HomeBuyer
- October 13, 2023
- Avon, IN
Would not recommend this builder
Drees Homes responded:
David - We take every customer comment very seriously, and we have shared your review with our Indianapolis-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is always available to assist you; please feel free to reach out to your representative if you have any specific concerns. ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Drees Homes - Total lack of craftsmanship in our home - no pride in workmanship.
- Anonymous
- Verified HomeBuyer
- August 29, 2022
- Brownsburg, IN
Total lack of craftsmanship in our home - no pride in workmanship. No follow-through with site manager. Incorrect materials used, walls and trim work are curved, light switches wired randomly, no insulation in basement, floors are not even, brick and mortar sloppy and ruined porches, standing water in duct work, poor quality of lumber used, etc.
Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have forwarded your message to our Indianapolis-area leadership team so that they are aware of your feedback. Please know that our Customer Care Team is always happy to assist you with any concerns you may have. 
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Less than perfect
- Asif K.
- Verified HomeBuyer
- May 23, 2024
- Westfield, IN
I chose Dress Home because I believed they offered better products and designs than the competition, but my experience from start to finish was quite disappointing. 1. We were not given the option to choose our kitchen appliances due to paperwork issues, and we later found out that they were selected without our consent. Closing was a major mess, delayed by more than a month. I was informed to have the funds ready, so the money sat in my account for a month. I was pressured to close on time, only to discover the delay was because the home wasn't 100% ready. The only person who deserves ...
Drees Homes responded:
Asif - While we are glad to hear Connor was an excellent resource for you, we sincerely apologize your home building experience did not meet your expectations. Please know that our Customer Care Team is available to assist you, should you have any specific concerns prior to your 90-Day visit. ...
Total Score 1
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Drees Homes - Long delays.
- Joe O.
- Verified HomeBuyer
- September 28, 2021
- Westfield, IN
Long delays. Very cheap materials.
Drees Homes responded:
Joe - We are always looking for ways to improve the home building experience, and we take reviews like this very seriously. Please know our team works diligently to adhere to schedules and timelines. Additionally, our Warranty Team is always happy to connect with you, should you have specific concerns. ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
The worst
- Chris M.
- Verified HomeBuyer
- February 13, 2024
- Noblesville, IN
Nothing but smoking mirrors and lies
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Sloppy, timelines never met, workmanship
- Andy D.
- Verified HomeBuyer
- August 10, 2021
- Noblesville, IN
Not sure there is a good builder out there, but Drees is definitely not one. The building process is stressful enough, but when you throw bad quality workmanship, delays, laziness/sloppiness, it just compounds the issues.
Drees Homes responded:
Andy - We appreciate and take customer feedback like this very seriously. We are constantly looking for ways to improve and enhance the customer experience. We have shared your comments with our leadership team. You can expect a follow-up phone call from them soon.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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