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Drees Homes Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Drees Homes.

Read all 82 verified reviews from homeowners that built a new home with Drees Homes in the Indianapolis area. Indianapolis homeowners have rated Drees Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.1 out of 5 stars in Indianapolis Area

82 Reviews in Indianapolis Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Responsiveness 4

Drees Homes in Indianapolis Area

View Homes

Customer Reviews

Great to work with

  • Brian H.
  • Verified HomeBuyer
  • November 30, 2023
  • Westfield, IN

Overall, everyone was wonderful. Our builder was what made this experience great. He was professional and handled all of our questions. Everytime something needed resolved, it was. I would recommend Drees, Seth, and the Drees team to all of my friends!

Drees Homes responded:
Brian - We are so pleased to hear that Seth helped you resolve any situation that arose during your build. We aim to provide a home building experience that is easy and enjoyable, and we are so happy that Seth helped make that possible for you. Thank you for taking the time to share your feedback with us - we truly appreciate it! ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Susan

  • Sirel G.
  • Verified HomeBuyer
  • November 28, 2023
  • Westfield, IN

The sales agent was very good and responsive to my requests.

Drees Homes responded:
Sirel - Thank you for sharing such kind words about Susan! We are so happy to hear she provided excellent customer service to you throughout your home building experience. We've shared your review with her so she knows how much you appreciate her responsiveness. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Brock was amazing and easy to work with.

  • Amy H.
  • Verified HomeBuyer
  • November 28, 2023
  • Mc Cordsville, IN

Drees made the homebuilding experience easy. I was kept up to date on every step of the process.

Drees Homes responded:
Amy - Thank you for taking the time to share your positive experience with Drees! We are thrilled to hear that Brock helped make your homebuilding journey easy, and that you felt well-informed at every step of the process. Providing a seamless and transparent experience is a top priority for us, and we're delighted that we hit the mark for you! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buyer Dave

  • David F.
  • Verified HomeBuyer
  • October 13, 2023
  • Avon, IN

Would not recommend this builder

Drees Homes responded:
David - We take every customer comment very seriously, and we have shared your review with our Indianapolis-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is always available to assist you; please feel free to reach out to your representative if you have any specific concerns. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Jim

  • James V.
  • Verified HomeBuyer
  • August 08, 2023
  • Westfield, IN

We still are not receiving mail because of not having a collection box. This was not disclosed to us and should have been resolved before we moved in. Any problem reported to Amy has been promptly handled.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

Mr

  • Tony M.
  • Verified HomeBuyer
  • June 21, 2023
  • Fortville, IN

The buying process was a breeze with Drees We are still working thru some issues at day 50

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Slow but overall good

  • Rima S.
  • Verified HomeBuyer
  • May 09, 2023
  • Fortville, IN

Expect the close later than planned. Design options are good and priced reasonable enough to not consider having things done by contractors later. Updates aren’t always weekly. Transition between work is not always timely. Issue resolution is sometimes quick, but not always the case. Overall not bad.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Building Process

  • Dennis B.
  • Verified HomeBuyer
  • May 02, 2023
  • Westfield, IN

Constuction manager responsive and communicative. Workmanship, however, lacked attention to details. Painting, drywall, caulking, door alignment, window quality, and flooring installation were all below par, requiring numerous repairs/rework that are still outstanding 90 days later.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Great customer care

  • Jennifer M.
  • Verified HomeBuyer
  • April 12, 2023
  • Noblesville, IN

Everything was great. Very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Big Mahalo (Thank you) For Your Hospitality and Expertise

  • Charles J.
  • Verified HomeBuyer
  • March 22, 2023
  • Noblesville, IN

Our recent move from Hawaii to Indiana was riddled with many challenges, including the home buying process. However, we finally experienced relief from the moment we stepped into the Drees model home sales center at Shafer Woods. From our initial meeting with Claire in the sales office, through the build with Barrett, we were left with the sense that ,we as the customer were always at the top of their mind. Any and all questions, concerns, or issues were addressed in a timely fashion with a smile and professional expertise. A big Mahalo (Thank You) to Claire, Barret, and the entire Drees ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

SO SO Builder!!!

  • Anonymous
  • Verified HomeBuyer
  • March 22, 2023
  • Noblesville, IN

they were very responsive at the Model Home and helped out tons, the design center person didn't know about a lot of the options available, and since moving in we have had to change several thing already... Our 1st GC was horrible, but our 2nd one made up for him and more, great Guy! Workmanship, OK at Best, i did give them a 4, just because of the GC's responsiveness to issues. only been in the home 30 days, we already have had several nail pops, multiple issues with appliances, walls out of alinement, and overall shoddy subs doing the work for Drees. Wouldn't suggest Drees to anyone, unless ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Kim Stone Haven Avon

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2023
  • Avon, IN

We had a great sales person: Suzanne was wonderful with changes we wanted and always pleasant and tesponsive. We had a wonderful general contractor/superintendent, Michael Carroll. He was very responsive to any questions or changes needed. Unfortunately, he was brought in after work was already being performed. Mike had to troubleshoot the problems. He was wonderful and positive anytime we worked with Mike. However some of the workmanship is not quality work. It takes 5 min to get hot water to our kitchen faucet, with very low water pressure as well. We also have a large crack in our ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Brownsburg, IN

I really enjoyed working with the whole Drees team- a great buying experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

House design is very nice open floor plan but the design has problems and should have been addressed by builder e.g. very large front house window in a ting guest closet makes no sense.

  • Heddy M.
  • Verified HomeBuyer
  • September 28, 2022
  • Avon, IN

Response time to house repairs is too long after closing. I am still waiting for appliance repair, electrical outlet follow up, and lighting replacement months after closing. Drees is unresponsive to problems and lacks staffing to follow up on problems in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Drees Homes - Total lack of craftsmanship in our home - no pride in workmanship.

  • Anonymous
  • Verified HomeBuyer
  • August 29, 2022
  • Brownsburg, IN

Total lack of craftsmanship in our home - no pride in workmanship. No follow-through with site manager. Incorrect materials used, walls and trim work are curved, light switches wired randomly, no insulation in basement, floors are not even, brick and mortar sloppy and ruined porches, standing water in duct work, poor quality of lumber used, etc.

Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have forwarded your message to our Indianapolis-area leadership team so that they are aware of your feedback. Please know that our Customer Care Team is always happy to assist you with any concerns you may have. dreeshomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Stephen !

  • Stephen B.
  • Verified HomeBuyer
  • August 25, 2022
  • Avon, IN

Very beautiful floor plan and excellent quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - Did a building your own kit instead of using a custom builder

  • Erin F.
  • Verified HomeBuyer
  • August 17, 2022
  • Avon, IN

Did a building your own kit instead of using a custom builder and we should have gone custom. We moved in June 10 after months of delays and no work being completed. Our punch list from our walk thru June 2 still isn’t done. Took our construction manager off our house and sent him to a neighborhood 3 weeks before we were supposed to move in. Communication as to delays was horrible. Communication as to completing this punch list has been nonexistent unless I reach out and follow up. If you’re building in an established Drees neighborhood, they’ll be great. But I would not recommend it for an ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

They had no plan

  • James W.
  • Verified HomeBuyer
  • July 28, 2022
  • Indianapolis, IN

Was told it would be 7-9 months. Took almost 15. Went through 3 builders and none of them ever said the same story as the last one. They liked to blame supply chain and the job market, but they spent a lot of time on rework. Dug the basement and foundation, saw that it had field tiles draining into it, and ignored it for a month while the sides collapsed. Had to excavate more and do a lot of extra backfill because of that. Most of the time we were waiting on something it was because they messed up. Wrong sized windows, wrong size doors, didn’t order enough siding, etc. Ripped out all the ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 2

Drees Homes - Drees home are beautiful and spacious!

  • Lauren S.
  • Verified HomeBuyer
  • October 30, 2021
  • Avon, IN

Drees home are beautiful and spacious! This is my second one and I would build with them again!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Drees Homes - Long delays.

  • Joe O.
  • Verified HomeBuyer
  • September 28, 2021
  • Westfield, IN

Long delays. Very cheap materials.

Drees Homes responded:
Joe - We are always looking for ways to improve the home building experience, and we take reviews like this very seriously. Please know our team works diligently to adhere to schedules and timelines. Additionally, our Warranty Team is always happy to connect with you, should you have specific concerns. ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Drees Homes - Only one issue we had is when the lumber was outside during construction

  • Mohammed K.
  • Verified HomeBuyer
  • September 28, 2021
  • Fishers, IN

Only one issue we had is when the lumber was outside during construction in winter they don't use it immediately after calling and telling them as it may get bad, I would recommend them not to leave the lumber outside too long before using,

Drees Homes responded:
Mohammed - Thank you for sharing your thoughts with us. We will share your review with our Indianapolis-area leadership team, so that they are aware of your feedback. We wish you all the best in your new Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Drees Homes - Everyone on teh Drees team was engaged and a pleasure with which

  • Erin C.
  • Verified HomeBuyer
  • September 14, 2021
  • Avon, IN

Everyone on teh Drees team was engaged and a pleasure with which to work.

Drees Homes responded:
Erin - We are happy to hear our team was such a great resource for you! Thank you for taking the time to share your feedback with us. We wish you all the best in your new Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - My experience has been wonderful.

  • Alejandro G.
  • Verified HomeBuyer
  • September 07, 2021
  • Avon, IN

My experience has been wonderful. Great professionals were in every step of the construction of our house. Always willing to help. Thank you all very much for your great work.

Drees Homes responded:
Alejandro - Customer satisfaction is our top priority, and we're thrilled to hear we hit the mark with you! Thank you for taking the time to write us a review. We appreciate your feedback, and we wish you all the best in your Drees home! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lack of communication and Detail of Craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2021
  • Indianapolis, IN

My overall experience with Drees is they do what they can with what they are given. Their biggest issue is lower management and their contractors. Management doesn’t hold the contractors accountable and the contractors do the bare minimum to get by. You as the homeowner have to micromanage the build from the start and make sure all the items you signed for are completed. It made the process incredibly stressful and not enjoyable. Hopefully the issue can be resolved and improved upon. Hopefully making future homeowners processes more enjoyable.

Drees Homes responded:
Hello - Customer satisfaction is our top priority, and we take reviews like this very seriously. Know that we have shared your message with our Indianapolis leadership team so they are aware of your feedback. Additionally, our Warranty team is always happy to assist. dreeshomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Reputable builder and it showed

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2021
  • Carmel, IN

Overall had a positive experience purchasing and building our home with Drees. The process is never smooth and hiccups happen, which they were mostly responsive to. The workmanship is good, not great. Bathroom shower had to be redone due to a issue they found (which I would not have noticed so that is good). The worst experience definitely has been the landscaping they provided - large portion of the sod that was provided was in horrible condition and they were happy to come out and replace those pieces. The placement and installation of trees is terrible. I had 5 trees installed - 3 are ...

Drees Homes responded:
Hello - Thank you for taking the time to leave us a review. We have passed your message regarding landscaping along to our Indianapolis-area leadership team so they are aware of your feedback. We wish you all the best in your new Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4