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Drees Homes Reviews in Cincinnati, KY

What Cincinnati Homeowners Have to Say About Drees Homes.

Read all 238 verified reviews from homeowners that built a new home with Drees Homes in the Cincinnati area. Cincinnati homeowners have rated Drees Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.3 out of 5 stars in Cincinnati Area

238 Reviews in Cincinnati Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.1

Drees Homes in Cincinnati Area

View Homes

Customer Reviews

Drees Homes - Drees was wonderful to work with from start to finish.

  • Patricia K.
  • Verified HomeBuyer
  • August 24, 2021
  • Independence, KY

Drees was wonderful to work with from start to finish. We had a great experience, and you can’t beat the quality!

Drees Homes responded:
Patricia - We're so thrilled to hear you had such a wonderful experience building your home with us! Thank you for taking the time to share your feedback with us. We wish you all the best as you begin this new chapter in your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - Selection experience was really bad.

  • Walter S.
  • Verified HomeBuyer
  • August 24, 2021
  • Lebanon, OH

Selection experience was really bad. And back yard you need to re do it again if you want a decent yard

Drees Homes responded:
Walter - We take customer satisfaction very seriously, and we are always looking for ways to improve the home building experience. Thank you for taking the time to share your feedback with us. dreeshomes

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

The home building process was pleasant with timely communication on the progress

  • Santosh K.
  • Verified HomeBuyer
  • August 19, 2021
  • Lebanon, OH

Drees was very considerate to make the closing date as per my need. The building process was very transparent and received timely updates.

Drees Homes responded:
Santosh - Congratulations on your new Drees home! We're happy to hear our Cincinnati team were such great resources for you during the building process. Thank you for taking the time to share your feedback with us! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Purchased a market home

  • Mary R.
  • Verified HomeBuyer
  • August 18, 2021
  • Walton, KY

Disappointed that no changes could be made even tho the carpet was not in. Buyer pulled carpet and replaced it before moving in. Selections were all done “on the cheap” ...Low grade carpet, no hardware on the cabinets, no stationary tub, or rough-in for one, no window sills. Who builds a &250K+ home without these basics? LOTS of issues with high humidity. Had to purchase a dehumidifier to bring humidity levels down Because of high potential for mold. 36” Door to pantry was too deep to walk through walk-in pantry. Buyer installed a louver door after closing...which should have been done ...

Drees Homes responded:
Mary - We take customer feedback very seriously, and we appreciate you taking the time to write us a review. We are always looking for ways to enhance the customer experience, so your feedback is very valuable to us. dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Like my condo a lot!

  • Svitlana M.
  • Verified HomeBuyer
  • August 17, 2021
  • Florence, KY

The open floor plan is very good, comfortable, practical and modern. I loved that I could choose the colors, flooring and the kitchen cabinets package. The selling team was great, very professional and always responded in timely manner if I had any questions. The two months check was done professionally on time and the issues were fixed fast. Very happy with my purchase and would recommend Drees to others.. Thank you!

Drees Homes responded:
Svitlana - Congratulations on your condo! We strive to make customization easy, so it's nice to hear you enjoyed making specific selections for your condo! Thank you for taking the time to leave us a review, we appreciate your feedback. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Drees Homes - Overall great experience.

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Mason, OH

Overall great experience. But we felt like there's a disconnect between the salesperson and the design center specialist/package.

Drees Homes responded:
Hello - We're happy to hear you had a great experiencing building your home with us! We have passed your feedback along to our Cincinnati leadership team. Thank you for taking the time to leave us a review! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Responsiveness, trustworthy, helpful

  • Jeffrey L.
  • Verified HomeBuyer
  • August 17, 2021
  • Alexandria, KY

Overall, 4.5 stars. We were very lucky to have an incredible Market Manager, Designer, and Builder. Best in the business! Upper management for Drees falls short of listening to their team and understanding the real issues in the field and the customers concerns.

Drees Homes responded:
Jeffrey - We're thrilled to hear our team was such a great resource for you! We have shared your feedback with our Northern Kentucky leadership team; thank you for leaving us a review! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

House was completed within the timeframe noted. This was done at the sacrifice of doing things correctly the first time.

  • Dennis F.
  • Verified HomeBuyer
  • August 16, 2021
  • Loveland, OH

Getting issues that were done poorly, incorrectly or not at all (some I realize were material b/orders) so we could move in, then takes weeks-months for resolution. Being told "We'll take care of it" needs to then be followed with a definitive "By whom and by when". There is a 60 day follow up that should be done within 2 weeks, not 2 months, for a $560K house. Time, thus closing on the house, is way more important to Drees than quality at time of possession.

Drees Homes responded:
Dennis - We take customer feedback very seriously, and we appreciate you taking the time to write us a review. We have shared your message with our Cincinnati leadership team so they are aware of your feedback. dreeshomes

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Disappointing

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2021
  • Hebron, KY

Overall, extremely disappointed with the poor quality of craftsmanship and lack of attention to detail. For the price of the home, there are far too many issues and quality issues to be pleased.

Drees Homes responded:
Hello - We take feedback very seriously, and we are always looking for ways to enhance the customer experience. We have passed your message along to our Northern Kentucky leadership team so they are aware of your concern. Additionally, our Warranty Team is always happy to connect with you if you would like to reach out to them directly. ...

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 2

Drees Homes - The quality of workmanship was no where close to what I expected

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2021
  • Latonia, KY

The quality of workmanship was no where close to what I expected from Drees. Trusting Drees and their partners became harder and harder as time went out.

Drees Homes responded:
Hello - We take customer feedback very seriously and have passed your message along to our Northern Kentucky leadership team. Additionally, our Warranty Team is always happy to connect with you if you would like to reach out to them directly. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Community and Neighborhood

  • Glenn V.
  • Verified HomeBuyer
  • August 12, 2021
  • Loveland, OH

I love my new home but the schedule was months after promised with no sense of urgency. I have also been in 4 months and still daily trying to get items finished.

Drees Homes responded:
Glenn - We take customer feedback very seriously and have shared your message with our Cincinnati leadership team. It is our understanding that our Construction Manager has reached out to you and has a work order in place regarding your concern. dreeshomes

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Drees Homes - I am concerned about drop off from porch to patio which is dangerous

  • Patricia K.
  • Verified HomeBuyer
  • August 10, 2021
  • Union, KY

I am concerned about drop off from porch to patio which is dangerous but manager tells me it is up to code also no handrail by existing step that was untreated also dangerous

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

The response and action taken by Drees employees and the Drees process from start to finish. First Class round trip.

  • Douglas W.
  • Verified HomeBuyer
  • August 10, 2021
  • UNION, KY

During a most difficult time in the building industry and the world in general, Drees made every effort to succeed with delivering as promised! Integrity best describes Drees.

Drees Homes responded:
Douglas - Thank you so much for sharing your wonderful experience with us! We strive to make building custom homes easy, so we are thrilled to hear about your first class round trip! Thank you for writing us a review, we appreciate your feedback. dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5