Drees Homes Reviews in Cincinnati, KY

Thank you to the entire Drees Homes team for helping our family move into a beautiful new home. We truly appreciate your hard work and dedication and would recommend Drees Homes to others looking to purchase a new home.

I had very little communication throughout the build. Had to follow up on outstanding items multiple times. Painting is not the best. Lots of touch up needed. Birds in the external vents. Vents should have been cohesive with the other townhomes. Had to provide my own screening to keep birds out. Overall, I like my home, but having to reach out 3 and 4 times to get small things cared for was frustrating.

As I was told by one of the Drees reps " anyplace where corners can be cut as far as materials, Dees will always take the least costly route". This is evident in the plumbing structure where cheap plastic tubing is used instead of copper pipe, window sills are no longer standard and interior framing, drywall installation and finishing work were sub-standard. I will say that the Project Manager was quick to resolve issues when we pointed tham out to him.

Tyler was very responsive to our questions or concerns.

i only knew john and Casie not sure but they were nice and answered all of my crazy questions.

The builder and the team did their best to take care of any issues that I had

Our home-buying experience with Drees Homes was nothing short of amazing! From signing to the handover, the team was supportive, transparent, and highly responsive. Our builder, Keith, kept us informed at every step of the construction process and acted quickly and efficiently on our feedback and concerns. We would definitely recommend buying a home with Drees Homes to our friends and family!

I donhave a Good experience

Very disappointed with Drees Homes. I’ve had ongoing basement leaks, and even after multiple repair attempts, the issue is still not resolved — and now there’s a new leak. I’m also dealing with fireplace problems that have taken an extremely long time to address. Response time and communication have been very slow. For a new home, I expected much better quality and customer service

I felt customer service took a back seat to Drees desire for additional fees (Profit)

Great final product. I love everything about my new home! Wonderful experience. Wonderful people to work with from start to finish. Always kept up-to-date during the process. I would highly recommend.

Our house is beautiful from upstairs in the beautiful kitchen to downstairs. In the cozy comfy basement, we love it.

Sales reps were nice. Project manager was good. Quality workmanship was questionable. Many things are not correct. Gas fireplace doesn’t work. Microwave is giving error codes. Cracks in foundation with leaks. Scratches on front and back doors, so they needed to be replaced. Fusion wiring was faulty and needed to be replaced. Fusion sensor at back doo r does not work correctly now. Never had so many issues when buying a new home. Everyone is nice though and they come back to try to remedy the situation. Hopefully it will all be taken care of.

Treated with respect

I will not purchase from another builder in my lifetime. I have loved the experience with Drees Homes from start to finish. Every person involved throughout the process treated me like family. Truly cared about ME and that was so impressive. And now that I’m in my new home, I LOVE it.!

Dave was very informative and helpful with what to expect when moving into my Townhome. My salesman was doing his best, but not quite up to speed on what to expect when moving here.

Jason, Keith and Joey made the building process work out great and all did an excellent job..

Michael was great to work with - if an issue arose he was on top of it immediately. We were very impressed with his coordination of all the sub-contractors to complete our home on time. The one item that needs to be addressed is the lack of communication between David, the Design Center consultant, and Michael. One would we would have a mantle on the fireplace while the other would say no to a mantle and it would not be included in the house. One would say we would not have an arch going into the dining room. We ended up with an arch but not knowing was frustrating.It was evident that the right hand didn’t know what the left was doing. I suggest a meeting with all involved with the building of a home should sit down together to confirm what the new homeowners should expect would be very beneficial and would eliminate some of the stress in building a new home. ... More

The condo choices were all great options. We found one that perfectly suited our wish list. All the extras in the condo and the Drees employees (especially Sam Z) have been fantastic. We found a few craftsmanship issues, that have been corrected. Also need more parking pads and wish Drees was open to us having a club house (want from the residents). But the pool and community so far are like living in paradise.

Although our villa was already built from our interaction with sales to our closing everything on the Drees end was flawless and a great experience. We had to change closing by a day and they were very nice in accommodating. Their program for contingency buying g helped us from having to take a bridge loan. We only had a few issues on move in that were minor and fixed within a day. Highly recommend

We have had difficulty getting issues resolved such as drainage issues off of roof, back yard is a mess with weeds and soil is so hard grass would not grow. Company seems to short change certain areas instead of putting worth a real value for price paid

Great experience building with Drees, kept a construction timeline even with horrendous weather. Love our new home!!

We deeply regret not becoming more educated about how language used by realtors, builder-affiliated loan officers, purchase agreements, and even walk-through documentation can be framed to appear routine while hiding details—like room measurements that include walls and staircases rather than living space, or fees like rate locks disclosed only after commitment—leaving us paying for things we never truly received, yet always explained away with polished ease. This experience has cost us far more than we ever expected, emotionally and financially.

I have worked with reliable people throughout the process. It is stressful but rewarding.

We had a great experience building our new home. From planning our home to the design phase and then the construction everything was incredible. Communication was exceptional. We love our new home and even after closing customer care has been fabulous. Thank you for bringing our dream to reality!