Drees Homes Reviews in Cincinnati, KY

Exactly what we were looking for at exactly the right time. Sales folks were knowledgeable and friendly, post sale warranty team rocks!

Love our new home. However, there were lots of maintenance items after we moved in. We have been here for four months and we are still waiting for some outside items to be completed. Also, during the last month, new problems have surfaced inside. The items that have been addressed so far are mediocre at best. This home doesn't compare to the quality of the home we sold.

Initially we signed for a home only to discover during our home inspection that the roof was incorrectly installed and there was a leak. There was water damage to multiple areas and materials to the home. A couple weeks later we stopped by the house and discovered the sump pump failed and flooded the partially finished basement. Drees fixed the issues (and a few others discovered on the inspection) but we pulled out from this house. We ended up getting another home which we haven't had many issues with but communication is terrible. We are still waiting for the yard to be placed and receive no updates unless we initiate communication. Overall I would recommend doing your research before deciding on a builder. ... More

Have had many issues during the build and also issues after. The order in which houses get different things doesnt make sense. Our yard has not been finished yet and we are living in our house, but someone who's house is just now being finished is getting a yard. For the price you pay for the house, there is lots of imperfections and below expectations on the quality. Even with upgraded paint, you cant clean it without causing discoloration. cabinets have nicks and dings all over them. Things you pay for upgrades dont get done and they are only corrected or refunded if you bring it to their attention. ... More

Great journey. Builder was phenomenal in so many ways & house is exactly what we wanted it to be.

The Drees Team fulfilled its promise of delivering us our dream home. Highly recommend.

Problems after closing were never completed

They nickel and dime you and at the end of the day you end up replacing showerhead etc.

I would highly recommend using Drees as your builder. The craftsmanship is top notch.

Everything was good until we closed. Once we closed, outstanding issues have been pushed to the back burner. We’ve had to repeated ask for follow up. We have major drainage issues in our yard which have yet to be resolved. Concrete subs were terrible. Porch step has yet to be redone and repoured because it was done incorrectly. All of the extenuating issues have outweigh the good at this point.

Get everything in writing. After you sign reality sets in. Market manger’s job is to sell regardless of integrity.

Drees does not respect the customers time from scheduling meetings, contractors showing up without prior notification post-close, to lawn completion. We have been left with a dirt yard for going on 3 months after closing. For dog owners, this defeats the purpose of purchasing a home and has left us with an absolutely miserable experience. We have had to take time from work, rearrange schedules, and make arrangements for our dogs to be cared for with no end in sight. While we are incredibly happy with the quality, our experience has overshadowed the quality leaving us regretting our purchase. ... More

The quality of finish work was subpar and disappointing. There was a general lack of quality control in finishing our home. It has required numerous onsite visits by Drees and their subcontractors. For the amount paid, new construction homes should have much better quality. We understand in any new construction there wilkl be minor items, but our home had everyting from poor flooring installation, forgotten items, poor HVAC, missing critical mechanical items, severely poor drywall and mud work, tile and chauking and grout work was sloppy. Overall, we regret our purchase of this Drees home.

We had a good experience and are enjoying our home.

We love our new Drees home! The quality and workmanship is outstanding!

Our builder was great to work with. He kept us up to date on the progress during the build and addressed any questions or concerns we had in a very timely manner.

We needed to get a house fast with plenty of room… Drees delivered great… a great house with super fast closing and service

For what we spent on our new house, it's really good. Some inconsistent communication btw original sales person, building sup, new sales person...

It was a great, easy, and fast experience. Everyone was very helpful and responsive.

We looked at multiple builders in our area, and Drees clearly delivered the highest value. Our sales rep was attentive and informative. The design center is fantastic, and our designer greatly helped in the decision-making process. Our builder was on top of organizing multiple work crews and quickly handled most concerns that we raised. We've had some minor issues in the house completion, but all-in-all a very positive experience.

Overall the home is as expected. There have been issues with the quality of some materials (windows leaking) and sub work that was completed in home. We are return customers and have had more issues with this home.

Great follow up process after purchase

We were treated well by the Drees staff, just disappointed on the quality of the interior drywall work given the price of the home.

The lack of urgency to fix the items found at the week before closing walk through has been disappointing… we highlighted ~15 items and we are approaching 99 days and we still have items open. The lack of respect by some of the subcontractors has been shocking as they fix one item and damage another item that requires someone else to come fix it.

The process end to end was great. Great communication, design selections, and updates. Anytime I had a question/concern, our builder responded and we could walk though the topics.